The Gardens – A St. Giles Hotel & Residences

4.5 star property
4.5-star luxury hotel near Mid Valley Megamall, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Gardens – A St. Giles Hotel & Residences

Exterior
Outdoor pool, sun loungers
Premium bedding, down comforters, in-room safe, desk
Outdoor pool, sun loungers
Lobby

Reviews

8.6 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur, 59200
  • The Gardens Mall
    2 min walk
  • Mid Valley Megamall
    9 min walk
  • Kuala Lumpur Sentral
    5 min drive
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    45 min drive

Room options

Suite, 1 King Bed, City View

  • 79.3 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, City View

  • 79.3 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Two Bedroom - Residences

  • 115.7 sq m
  • City view
  • Sleeps 4
  • 1 Twin Bed and 1 King Bed

Suite, 2 Double Beds, City View

  • 115.7 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, City View

  • 36.4 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Single Beds, City View

  • 36.4 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Room, 1 King Bed, City View

  • 36.4 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Kuala Lumpur

Mid Valley City stay.A stay at this Mid Valley City hotel places you within half a mile (1 km) of Mid Valley Megamall and 2 miles (3 km) of Kuala Lumpur Sentral. Also, The Gardens Mall is within half a mile (1 km) and Bangsar Village is within 2 miles (3 km).

What's nearby

  • The Gardens Mall - 2 min walk - 0.2 km
  • Mid Valley Megamall - 9 min walk - 0.8 km
  • University of Malaya - 3 min drive - 2.5 km
  • Kuala Lumpur Sentral - 5 min drive - 4.0 km
  • Berjaya Times Square - 8 min drive - 7.5 km

Getting around

  • Mid Valley - 6 min walk
  • Abdullah Hukum Station - 19 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 31 min drive

Restaurants

  • ‪Din Tai Fung - ‬5 min walk
  • ‪Antipodean - ‬5 min walk
  • ‪San Francisco Coffee - ‬1 min walk
  • ‪Fong Lye Taiwan Restaurant - ‬5 min walk
  • ‪Sushi Zanmai - ‬1 min walk

About this property

The Gardens – A St. Giles Hotel & Residences

4.5-star luxury hotel near Mid Valley Megamall, connected to a shopping center
The Gardens – A St. Giles Hotel & Residences offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. A business center and 9 meeting rooms are available. Event space at this hotel measures 6997 square feet (650 square meters) and includes a conference center. The luxury The Gardens – A St. Giles Hotel & Residences also features concierge services, a front-desk safe, and a porter. Parking is available for a fee.
  • 647 guestrooms or units
  • 24 levels
  • 6997 sq ft of conference space
  • 650 sq m of conference space
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Bellhop
  • Elevator
The Gardens – A St. Giles Hotel & Residences offers 647 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MYR 5 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–10:30 AM: MYR 29 per person

Things to do

  • Art gallery
  • Designer stores
  • Fitness center
  • Outdoor pool
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool access ramp on site
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Gardens – A St. Giles Hotel & Residences

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 116.60 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MYR 29 per person
  • Self parking fee: MYR 5 per day
  • Rollaway bed fee: MYR 116.60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Gardens St. Giles Hotel Kuala Lumpur
Gardens St. Giles Hotel
Gardens St. Giles Kuala Lumpur
The Gardens – A St. Giles Hotel Residences
The Gardens – A St. Giles Hotel & Residences Hotel
The Gardens – A St. Giles Hotel & Residences Kuala Lumpur
The Gardens – A St. Giles Hotel & Residences Hotel Kuala Lumpur

The Gardens – A St. Giles Hotel & Residences Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 294 out of 637 reviews" "
Rating 8 - Good. 242 out of 637 reviews" "
Rating 6 - Okay. 56 out of 637 reviews" "
Rating 4 - Poor. 33 out of 637 reviews" "
Rating 2 - Terrible. 12 out of 637 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

KARL, Wrightsville Beach

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Mili

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall ok..
Stayed 4 nights in Aug 2024

10/10 Excellent

Chee Wai

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location on top of malls and near LRT
I’ve stayed here many times and it’s still about the location. The hotel is still in good condition, room is big, largely well-maintained and clean. Good deal thru Hotels.com, will continue to use this site to book if prices are competitive!
Stayed 4 nights in Aug 2024

10/10 Excellent

Shiwei Aurelia

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Hovman Bock Poh, Singapore

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Was waiting in line, (long queue) to check in after a long drive. Tried to go to the toilet but staff at toilet insisted to see toilet pass (which means I had to queue) or show show hotel access card or pay 5 ringgit to use. So I had to go back and queue. Never have I encountered such a strange , in convenient rule which spoilt the first experience of a stay. The property is fantastic, highly recommended for all other aspects.
Stayed 1 night in Aug 2024

10/10 Excellent

Sherry

Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Stayed 1 night in Aug 2024

10/10 Excellent

Jasmin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly accommodative service support staff. Even offered to book grab for me to the airport.
Stayed 3 nights in Jul 2024

6/10 Okay

Haridas

The room allotted was smaller than the usual and required maintenance. The staff were not as welcoming as on previous stays.
Stayed 2 nights in Jul 2024

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception
Check in was a breeze. Great service
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room condition is old and needs renovation/upgrading even though service is good. I booked 3 rooms as travelling with my family. TV & lighting in one of the room is not working properly. TV always hanged. We will not stay in the Gardens Hotel - not until it is renovated/upgraded as it is better to pay less and stay in the Boulevards Hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to shopping mall and a lot of choices of local foods.
Stayed 1 night in Jul 2024

10/10 Excellent

vijay shankar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Russel

Stayed 5 nights in Jun 2024

10/10 Excellent

Kylie

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to mall. Hotel front desk staff Nick was kind enough to allow us to extend check out time as we were having some medical issues.
Stayed 1 night in Jun 2024

10/10 Excellent

Tomitsuka

Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Tushar

Stayed 2 nights in Jun 2024

10/10 Excellent

Pietro

Business traveller
Liked: Cleanliness, staff & service, room comfort
Excellent as always
I stay here every time because of convenience. Located a few minutes from Sentral station (KLIA express terminal) and attached to the Gardens megamall. Good hotel with all amenities but the decor could do with a refresh.
Stayed 5 nights in Jun 2024

10/10 Excellent

Mei Fei, Kuala Lumpur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for convenience. Dining shopping and transportation all walkable distance
Stayed 2 nights in Jun 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is good
Stayed 3 nights in May 2024

8/10 Good

Makoto

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in May 2024

8/10 Good

Yoke Kieng

Stayed 2 nights in May 2024

8/10 Good

Haridas

Liked: Cleanliness, staff & service, property conditions & facilities
The service from the staff when checking out was excellent.
Stayed 1 night in May 2024

10/10 Excellent

Chee Peng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Really enjoyed it.
Stayed 1 night in May 2024