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Crowne Plaza Cleveland Airport, an IHG Hotel

3.5 star property
Enjoy the indoor pool at this 3.5-star Middleburg Heights hotel

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Crowne Plaza Cleveland Airport, an IHG Hotel

Sports facility
Terrace/patio
Exterior
Bar (on property)
Breakfast, lunch, dinner served; Italian cuisine

Reviews

7.8 out of 10

Good

Popular amenities

  • Restaurant
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Free airport shuttle
    Free airport shuttle
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
7230 Engle Rd, Middleburg Heights, OH, 44130
  • Southwest General Health Center
    13 min walk
  • Baldwin Wallace College
    3 min drive
  • I-X Center
    7 min drive
  • Cleveland, OH (CLE-Hopkins Intl.)
    10 min drive

Room options

View all photos for Standard Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Standard Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Mobility Tub)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking (Mobility Tub)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, Non Smoking

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Communication, Accessible Tub)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Communication, Accessible Tub)

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Communication, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Communication, Roll-In Shower)

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property
Courtyard by Marriott Cleveland Airport South
Pool
Parking included
Free WiFi
Restaurant
4.1 out of 5, Very good, (1003)
The price is CA $159
per night
CA $187 total
includes taxes & fees
13 Oct - 14 Oct
Courtyard by Marriott Cleveland Airport South

About the area

Middleburg Heights

In suburbs.You'll find Southwest General Health Center and Baldwin Wallace College within 2 miles (3 km) of this hotel. Mill Stream Run Reservation and Rocky River Reservation are also within 3 miles (5 km).

What's nearby

  • Southwest General Health Center - 13 min walk
  • Baldwin Wallace College - 3 min drive
  • I-X Center - 7 min drive
  • NASA Glenn Research Center - 12 min drive
  • Cleveland Metroparks Zoo - 16 min drive

Getting around

  • Cleveland Hopkins Airport Station - 11 min drive
  • Cleveland Station - 20 min drive
  • Cleveland Hopkins International Airport (CLE) - 10 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Raising Cane's Chicken Fingers - ‬6 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬6 min walk

About this property

Crowne Plaza Cleveland Airport, an IHG Hotel

Enjoy the indoor pool at this 3.5-star Middleburg Heights hotel
Crowne Plaza Cleveland Airport, an IHG Hotel offers its guests an indoor pool, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. Business amenities include a 24-hour business center and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 11 square feet (1 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Cleveland Airport, an IHG Hotel. An area shuttle within 5 mi and a roundtrip airport shuttle (available 24 hours) are free. Free self parking is available.

This 3.5-star Middleburg Heights hotel is smoke free.

  • 1 building
  • 238 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 11 sq ft of conference space
  • 1 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Crowne Plaza Cleveland Airport, an IHG Hotel offers 238 accommodations with safes and complimentary newspapers. Beds feature premium bedding. LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Extended parking on site (surcharge)
  • Free 24-hour roundtrip airport shuttle
  • Free area shuttle up to 5 mi

Food and drink

  • Buffet breakfast available for a fee daily: USD 12.95 for adults and USD 7.95 for children
  • 1 restaurant
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Digital channels
  • LCD TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.95 for adults and USD 7.95 for children
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cleveland Airport Crowne Plaza
Crowne Plaza Cleveland Airport
Crowne Plaza Hotel Cleveland Airport
Crowne Plaza Hotel Cleveland Airport Middleburg Heights, Ohio
Crowne Plaza Middleburg Heights
Crowne Plaza Cleveland Airport Hotel Middleburg Heights
Crowne Plaza Cleveland Airport Hotel
Crowne Plaza Cleveland Airport Middleburg Heights
Crowne Plaza Cleveland Airport Middleburg Heights, Ohio

Crowne Plaza Cleveland Airport, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 345 out of 903 reviews" "
Rating 8 - Good. 276 out of 903 reviews" "
Rating 6 - Okay. 126 out of 903 reviews" "
Rating 4 - Poor. 88 out of 903 reviews" "
Rating 2 - Terrible. 68 out of 903 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I came to check in little earlier I was told by the front desk our room was not available in fact they had not even 1 room available to be check in. I was asked to wait in the lobby and they would inform me if a room became available. We sat in the lobby for 45 mins they front desk didn’t update us and when we walked up to the front desk to ask we were told the cleaning crew was being trained and they were moving slow . It was very disappointing to see not clear communication or sense of urgency.
Stayed 1 night in Aug 2024

8/10 Good

Debbie

Stayed 1 night in Jun 2024

6/10 Okay

Frederick

Business traveller
Liked: Cleanliness, staff & service
Outdated property in close vicinity of the airport
Stayed 1 night in Jun 2024

10/10 Excellent

Tom

Stayed 1 night in May 2024

8/10 Good

Kay

Liked: Cleanliness, staff & service
Rather worn, somewhat dirty.
Stayed 1 night in Jun 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

ELISA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast friendly staff
Stayed 1 night in May 2024

4/10 Poor

Scott

Disliked: Property conditions & facilities
Shuttles are only ever half hour and fill quickly. Property is super old and needs work. Surfaces felt sticky. Not worth the money
Stayed 1 night in May 2024

8/10 Good

Shannon

Liked: Property conditions & facilities
Booked this hotel because it had an airport shuttle but when I checked in their morning shuttle to the airport was full. They only have one shuttle van. Other than that I think the hotel is a good one and I'll probably stay again but will book my airport shuttle a few days in advance.
Stayed 1 night in May 2024

8/10 Good

scottie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

scottie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's close to the airport has food and drinks. Clean and comfortable
Stayed 1 night in May 2024

8/10 Good

shelby

Stayed 1 night in May 2024

8/10 Good

Russ, Canfield

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was close to the Cleveland airport.
Stayed 1 night in May 2024

4/10 Poor

Sheilds

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

8/10 Good

svens, canton

Liked: Cleanliness, staff & service, property conditions & facilities
Driver to airport was 10 minutes late
Stayed 1 night in Apr 2024

8/10 Good

Joyce M.

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff was very helpful. The property rooms need some updating. The hotel is clean and quiet.
Stayed 2 nights in Apr 2024

10/10 Excellent

Josh Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

4/10 Poor

Joyce

Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Crowne Plaza
This hotel was very average for above average pricing. Staff were not rude, but were not pleasant either.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jane

Stayed 1 night in Apr 2024

2/10 Terrible

Martin, Lexington

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
I am disabled and the general manager, refused to lend me a chair to view the solar eclipse. She was very unsympathetic, unprofessional, and unhelpful. When I requested contact information to whom she reported, she refused to give it to me.
Stayed 3 nights in Apr 2024

4/10 Poor

Toby

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Mold in the bathroom, bathroom fan didn't work
Stayed 3 nights in Apr 2024

10/10 Excellent

David

Stayed 1 night in Apr 2024

6/10 Okay

Russell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant experience
The staff was very friendly and helpful. They granted my request to have a room in the quiet part of the hotel.
Stayed 1 night in Mar 2024