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Camino Real Polanco Mexico

4.5 star property
Family-friendly stay near Parque Zoologico de Chapultepec

Choose dates to view prices

Photo gallery for Camino Real Polanco Mexico

Junior Suite Superior
Exterior
Private pool
Bar (on property)
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included

Explore the area

Map
Mariano Escobedo 700, Col Anzures, Mexico City, CDMX, 11590
  • Avenida Presidente Masaryk
    ‪4 min walk‬
  • Paseo de la Reforma
    ‪7 min walk‬
  • Torre Mayor
    ‪10 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Superior King

View from room

Deluxe Superior King

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite

Master Suite | Garden view

Master Suite

  • 112 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior Garden View Two Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Superior Garden View Two Beds

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Chapultepec

Suite Chapultepec

Suite Chapultepec

  • 117 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior Garden View King

Deluxe Superior Garden View King

Deluxe Superior Garden View King

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Dos Camas

Deluxe Dos Camas

Deluxe Dos Camas

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Camino Real Club Dos Camas

Camino Real Club Dos Camas

Camino Real Club Dos Camas

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Camino Real Club Superior Double Garden View

Premium bedding, minibar, in-room safe, desk

Camino Real Club Superior Double Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 110 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Fiesta

Suite Fiesta

Suite Fiesta

  • 110 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Virreyes Superior

Suite Virreyes Superior

Suite Virreyes Superior

  • 235 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Camino Real Club Superior King Garden View

Premium bedding, minibar, in-room safe, desk

Camino Real Club Superior King Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior Two Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Superior Two Beds

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Virreyes

Premium bedding, minibar, in-room safe, desk

Suite Virreyes

  • 235 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Camino Real Club Superior Double

Premium bedding, minibar, in-room safe, desk

Camino Real Club Superior Double

  • Sleeps 4
  • 2 Double Beds

View all photos for Camino Real Club King

Camino Real Club King

Camino Real Club King

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Deluxe King

Deluxe King

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Superior

Junior Suite Superior

Junior Suite Superior

  • Sleeps 2
  • 1 King Bed

View all photos for Camino Real Club Superior King

Premium bedding, minibar, in-room safe, desk

Camino Real Club Superior King

  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Grand Fiesta Americana Chapultepec

  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (1019)
The price is CA $359
per night
CA $428 total
includes taxes & fees
21 Mar - 22 Mar
Grand Fiesta Americana Chapultepec

About the area

Mexico City

City center stay.Within a 15-minute walk of this Reforma hotel, you'll find Museo de Arte Moderno and Tamayo Museum of Contemporary Art. Chapultepec Castle and Parque Zoologico de Chapultepec are also within 2 miles (3 km).

What's nearby

  • Chapultepec Park - 11 min walk - 1.0 km
  • Chapultepec Castle - 12 min walk - 1.1 km
  • Parque Zoologico de Chapultepec - 16 min walk - 1.4 km
  • Angel of Independence Monument - 2 min drive - 2.0 km
  • Auditorio Nacional - 4 min drive - 2.7 km

Getting around

  • Mexico City Buenavista Station - 15 min drive
  • Chapultepec Station - 16 min walk
  • Benito Juarez International Airport (MEX) - 26 min drive

Restaurants

  • ‪Cafe Tamayo - ‬1 min walk
  • ‪Sodome - ‬2 min walk
  • ‪Centro Castellano - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪La Huerta Polanco - ‬5 min walk

About this property

Camino Real Polanco Mexico

Family-friendly stay near Parque Zoologico de Chapultepec
Camino Real Polanco Mexico offers its guests an outdoor pool and a health club. There are 5 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 22 meeting rooms. Spa services, a terrace, and multilingual staff are also featured at the family-friendly Camino Real Polanco Mexico. Free self parking is available.

This Mexico City hotel is smoke free.

  • 1 building
  • 712 guestrooms or units
  • 6 levels
  • 5 dining venues
  • 2 coffee shops
  • Built in 1968
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
Camino Real Polanco Mexico offers 712 accommodations with minibars and safes. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 3-device limit

Parking and transportation

  • Free self parking on site
  • Secured covered valet parking on site (MXN 125 per night)
  • Electric car charging station on site
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11:30 AM: MXN 490 for adults and MXN 267 for children
  • 5 restaurants and 2 coffee shops
  • 1 bar
  • 24-hour room service

Things to do

  • Art gallery
  • Fitness center
  • Outdoor pool
  • Shopping
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Area rugs in public areas
  • Area rugs in room
  • Tile flooring in public areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 490 for adults and MXN 267 for children
  • Covered valet parking fee: MXN 125 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 3-device limit. WiFi in public areas is also free and has a 3-device limit.

Property is also known as

Camino Real Hotel Polanco Mexico
Camino Real Polanco Mexico
Camino Real Polanco Mexico Hotel
Camino Real Polanco Mexico Hotel
Camino Real Polanco Mexico Mexico City
Camino Real Polanco Mexico Hotel Mexico City

Camino Real Polanco Mexico Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1920 out of 2566 reviews
Rating 8 - Good. 400 out of 2566 reviews
Rating 6 - Okay. 146 out of 2566 reviews
Rating 4 - Poor. 44 out of 2566 reviews
Rating 2 - Terrible. 56 out of 2566 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

NICHOLAS, Henderson

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Feb 2025

10/10 Excellent

Alejandra

Stayed 4 nights in Nov 2024

8/10 Good

Clara

Stayed 4 nights in Oct 2024

10/10 Excellent

GUSTAVO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was courteous and professional. facilities and location were excellent.
Stayed 5 nights in Nov 2024

4/10 Poor

Daniel

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Great food great location...a bit dated but in good shape...be prepared to walk!
Stayed 2 nights in Nov 2024

10/10 Excellent

ramon

Stayed 2 nights in Nov 2024

8/10 Good

Susan

Travelled with partner
Liked: Staff & service
Toilet didn’t work properly. Carpets are old. For the price I was disappointed
Stayed 2 nights in Nov 2024

10/10 Excellent

Carlos, Cuernavaca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención! Solicitamos room service, los alimentos en buen tiempo y a buena temperatura. Solicitamos toallas extra y cobertores, de inmediato atendieron nuestra solicitud. Felicitaciones a todos los colaboradores!
Stayed 1 night in Nov 2024

10/10 Excellent

Mitchell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel, nice pool and courtyard, good executive floor breakfast
Stayed 4 nights in Sep 2024

10/10 Excellent

Sascha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very friendly staff. Would stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Veronica

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect
Stayed 5 nights in Nov 2024

10/10 Excellent

Dong

Stayed 2 nights in Oct 2024

10/10 Excellent

Fabricio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good localization, friendly staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Elvia

Stayed 2 nights in Nov 2024

2/10 Terrible

Elias, Guatemala

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
The hotel had terrible weed smell and the room next door had a party going on all night. Beautiful hotel but they need to change the carpets, they are very old.
Stayed 2 nights in Nov 2024

10/10 Excellent

Claudia

Stayed 2 nights in Nov 2024

10/10 Excellent

Enrique, Chicago

Stayed 2 nights in Oct 2024

8/10 Good

christopher

Liked: Cleanliness, staff & service
It was under construction so often noisy
Stayed 5 nights in Nov 2024

4/10 Poor

Ivannia

Disliked: Staff & service, amenities
Stayed 3 nights in Nov 2024

8/10 Good

Jaime, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Marco, Houston

Stayed 3 nights in Aug 2024

4/10 Poor

Zaza, La Jolla

Liked: Cleanliness
Disliked: Amenities
Stayed 2 nights in Nov 2024

6/10 Okay

Jo Anne

Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Clean and spacious rooms but very dated. The ceiling was falling down in the room. Hot water took 10 minutes to come on. Service staff were very helpful. Great bar and cafe in the lobby.
Stayed 4 nights in Nov 2024

4/10 Poor

George, PALMETTO BAY

Stayed 3 nights in Oct 2024