10/10 Excellent
Bertha
Travelled with family
6 Oct 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible service
The second you approach ME Milan Il Duca the 5 star service begins. The doorman took out bags while greeting us and rolled them to the property for us. While checking in the front desk staff were incredible and offered us beverages while we checked in. On top of that they let us know we had received a room upgrade. The room was incredible and very modern. Our luggage was brought to our room shortly after. The rooftop bar was a great place for drinks and a scenic view of the city. They also bring you complimentary apps whenever you sit. The hotel staff called our room to make sure our stay was going well. The breakfast bar was also great. We checked out of the hotel and the doorman covered us with umbrellas while we walked to our taxi. We went to the train station and realized we booked the wrong date for our tickets and had to wait 4 hours before the next train out. Lost in a foreign city we decided to go back to the hotel. The staff greeted us with open arms and stored our luggage while we made more use of the rooftop bar. Overall it was an amazing stay at ME Milan Il Duca and we will definitely be returning.
Bertha
Stayed 1 night in Sep 2024