Ratings based on 499 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 21, 2024 on Hotels
Comment from Hotel Management
Nov. 1, 2024 by Diego, Hotel Management
Dear VahidThank you for sharing your insights about your experience, as our mission is to offer memorable experience to people. In reviewing your comments we saw that there were many challenges and it truly upsets us when we fail to exceed our guest’s expectations. We are looking forward to be contacted by you to provide further assistance and information, so we can create future greater stays in our hotel. Kindly, Massimo Polichetti General Manager
by A traveller
Posted Aug. 27, 2024 on Hotels
Best experience
Comment from Hotel Management
Oct. 9, 2024 by Massimo Polichetti General Manager, Hotel Management
Dear Aun,thank you for your appreciated feedback. Thank you for finding the time to write it. The Team and I were so pleased to receive your review and to know that you have enjoyed your stay at Unahotels Malpensa. We will be happy to welcoming you back very soon for your next stay. Best RegardsMassimo Polichetti General Manager
by A traveller
Posted Aug. 5, 2024 on Hotels
Comment from Hotel Management
Oct. 21, 2024 by Massimo Polichetti General Manager, Hotel Management
Dear Ayodele,thank you for sharing your insights about your experience, our mission is to offer memorable experience to our Guest and we are very glad to have succeed your expectations.Thank again for your feedback and we hope to see you again soon!Best regardsMassimo PolichettiGeneral Manager
by A traveller
Posted Jul. 27, 2024 on Hotels
Comment from Hotel Management
Oct. 21, 2024 by Massimo Polichetti General Manager, Hotel Management
Dear Jean-Michel,thank you for sharing your insights about your experience, our mission is to offer memorable experience to our Guest and we are very glad to have succeed your expectations.Thank again for your feedback and we hope to see you again soon!Best regardsMassimo PolichettiGeneral Manager
by A traveller from Princeton
Posted Jul. 23, 2024 on Expedia
Comment from Hotel Management
Nov. 7, 2024 by Massimo Polichetti General Manager, Hotel Management
Dear Dragan,thank you for the good score!Massimo PolichettiGeneral Manager
by A traveller
Posted Jul. 13, 2024 on Hotels
El horario de cena indica que es hasta las 10:30 llegué a las 10:25 y no me quisieron vender. Solo aceotaron venderle a un vuelo que llegó tardio que eran 30 a 40 personas. Les dije q iba a pagar mi comida y no aceptaron por mas que insistí por eso les doy una estrella al servicio. Dia de desayuno ahora bajé tomé un jugo y café luego decidí irme al cuarto con una tostada y 3 nutellas y estaban enojados q no podia sacar 3 Nutelas de 10 g q me las comierda en mi mesa. Hotel de pesima atencion.
Comment from Hotel Management
Aug. 20, 2024 by Massimo Polichetti General Manager, Hotel Management
Dear Yobany, we thank you for taking your time to review your stay with us at Unahotels Malpensa. We have taken note of all the aspects about the breakfast service, mentioned in your review to offer you a memorble experiece in your next visit. Best regards, Massimo Polichetti General Manager
by A traveller
Posted Jun. 19, 2024 on Expedia
Perfect and no more words
Comment from Hotel Management
Aug. 20, 2024 by Massimo Polichetti General Manager, Hotel Management
Dear Morteza, We thank you for taking your time to review your stay with us at Unahotels Malpensa. We are very glad to constatate that all services they made your experience a memorable stay. Thank again for your feedback and we hope to see you again soon! Best regards, Massimo Polichetti General Manager
by A traveller
Posted Jun. 16, 2024 on Expedia
Perfect and no more words
Comment from Hotel Management
Aug. 20, 2024 by Massimo Polichetti General Manager, Hotel Management
Dear Morteza, We thank you for taking your time to review your stay with us at Unahotels Malpensa. We are very glad to constatate that all services they made your experience a memorable stay. Thank again for your feedback and we hope to see you again soon! Best regards, Massimo Polichetti General Manager
by A traveller
Posted Feb. 5, 2024 on Expedia
Very convenient
Comment from Hotel Management
Feb. 11, 2024 by Diego, Hotel Management
Dear Josie,We thank you for taking your time to review your stay with us at Unahotels Malpensa. We are very glad to constatate that all services they make your experience a memorable stay. Thank again for your feedback and we hope to see you again soon! Best regards Massimo Polichetti General Manager
by A traveller
Posted Jan. 22, 2024 on Expedia
Comment from Hotel Management
Feb. 11, 2024 by Diego, Hotel Management
Dear Mico, Thank you for taking your time to share feedback from your recent stay. We are hearwarmed to hear that you have appreciated the quality of our beds. We have taken your review into high consideration for quality improvement purposes in order to meet all our guest's needs and exceed their satisfaction. Unfortunatley during your stay we had a problem with AC but we worked very hard to fix it as soon as possible. We would love to welcome you back and improve your experience. Thank you once again! Massimo Polichetti General Manager