Arrived to no one at front desk, rang the bell and had to wait 10 minutes for someone to come help us. Room was super hot, even after we turned heat off and open the windows to cool off, once closed the room proceeded to go back to very hot
Keys stopped working twice during our 2 night stay, we left a day early, even tho they refused to give us a refund for the last day, we couldnt have stayed
But worst of all, was waking up the first morning to discover our white duvet with yellow stains and dry blood stains (i took pictures) when i let the hotel staff know, they seemed not concerned and said theyd ask for a complete bed change but that the hotel policy was not to change the duvets between customers! We were appalled and disgusted! Left a day early and went to a different hotel room, i ask if i could get my money back for that last night and they said no