Servatur Puerto Azul

4.0 star property
Family-friendly 4-star hotel near Amadores Beach

Choose dates to view prices

Photo gallery for Servatur Puerto Azul

4 outdoor pools, pool umbrellas, sun loungers
Property entrance
Hypo-allergenic bedding, in-room safe, blackout drapes, soundproofing
Buffet
Water park
Reviews
8.2

Very good

Popular amenities

  • Pool
  • All-inclusive
    All-inclusiveAll-inclusive
  • Breakfast available
    Breakfast availableBreakfast available
  • Bar
    BarBar
  • Spa
    SpaSpa
  • Parking available
    Parking availableParking available

Explore the area

Map
Avda. de la Cornisa, 13, Puerto Rico, Mogan, Las Palmas, 35130
  • Popular LocationPuerto Rico Beach10 min walk
  • Popular LocationAmadores Beach18 min walk
  • Popular LocationPuerto Rico Marina19 min walk
  • AirportLas Palmas (LPA-Gran Canaria)50 min drive

Room options

Classic Junior Suite Top Floor with Sea View 1 ad

  • 35 sq m
  • Sleeps 1
  • 2 Twin Beds and 1 Double Sofa Bed

Duplex Superior Double Room with Private Pool 1 ad (+18)

  • 35 sq m
  • Sleeps 1
  • 2 Twin Beds

Classic Junior Suite with Sea View 3 ad+1ch

  • 35 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Duplex Superior Double Room with Private Pool 2 ad (+18)

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

Family Suite with Sea View 3ad

  • 35 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

Family Suite with Sea View 3ad+1ch

  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

Classic Junior Suite with Sea View 3 ad

  • 35 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Family Suite with Sea View 3ad+2ch

  • 35 sq m
  • Ocean view
  • Sleeps 5
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

Family Suite with Sea View 2ad+2ch

  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

Classic Junior Suite with Sea View 2 ad+2ch

  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

Family Suite with Sea View 2ad+3ch

  • 35 sq m
  • Ocean view
  • Sleeps 5
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

Family Suite with Sea View 2ad

  • 35 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

Classic Junior Suite with Sea View 2 ad+1ch

  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Family Suite with Sea View 2ad+1ch

  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

Classic Junior Suite with Sea View 1 ad

  • 35 sq m
  • Ocean view
  • Sleeps 1
  • 2 Twin Beds and 1 Double Sofa Bed

Family Suite with Limited Sea View 3ad+2ch

  • 35 sq m
  • Partial sea view
  • Sleeps 5
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

Classic Junior Suite with Sea View 2 ad

  • 35 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

Family Suite with Limited Sea View 3 ad+1ch

  • 35 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

Classic Junior Suite 3 ad+1ch

  • 35 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Classic Junior Suite 3 ad

  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Superior Double Room with Limited Sea View 2 ad + 2 ch

  • 28 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Classic Double Room Single Use

  • 20 sq m
  • Sleeps 1
  • 2 Twin Beds

Classic Junior Suite 2 ad + 2ch

  • 35 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Family Suite with Limited Sea View 2 ad+3ch

  • 35 sq m
  • Partial sea view
  • Sleeps 5
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

Family Suite with Limited Sea View 3 ad

  • 35 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

Classic Junior Suite 2 ad + 1ch

  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Family Suite with Limited Sea View 2 ad+2ch

  • 35 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

Classic Double Room

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Family Suite with Limited Sea View 2 ad+1ch

  • 35 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

Superior Double Room with Limited Sea View 2 ad + 1 ch

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

Family Suite with Limited Sea View 2 ad

  • 35 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Large Twin Bed

Classic Junior Suite 2 ad

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

Superior Double Room with Limited Sea View 2 adults

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

Classic Junior Suite Top Floor with Sea View 3 ad

  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Classic Junior Suite 1 ad

  • 35 sq m
  • Sleeps 1
  • 2 Twin Beds and 1 Double Sofa Bed

Classic Junior Suite Top Floor with Sea View 3 ad+1ch

  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Classic Junior Suite Top Floor with Sea View 2 ad+2ch

  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Classic Junior Suite Top Floor with Sea View 2 ad+1ch

  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Classic Junior Suite Top Floor with Sea View 2 ad

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

Superior Double Room with Limited Sea View 1 adult

  • 28 sq m
  • Sleeps 1
  • 2 Twin Beds and 1 Double Sofa Bed

Similar properties

About the area

Puerto Rico

Oceanside stay.With a stay at this well-placed hotel, you'll be half a mile (1 km) from Puerto Rico Beach and within 2 miles (3 km) of Amadores Beach. Angry Birds Activity Park and Puerto Rico Shopping Center are also within 2 miles (3 km).

What's nearby

  • Puerto Rico Beach - 10 min walk
  • Amadores Beach - 18 min walk
  • Puerto Rico Marina - 19 min walk
  • Playa del Cura - 3 min drive
  • Anfi Tauro Golf Course - 5 min drive

Getting around

  • Gran Canaria Airport (LPA) - 51 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Tipsy Bee - ‬17 min walk
  • ‪Ciao Ciao - ‬19 min walk
  • ‪Grill Costa Mar - ‬18 min walk
  • ‪Barbacoa Restaurant and Showbar - ‬5 min walk

About this property

Servatur Puerto Azul

Family-friendly 4-star hotel near Amadores Beach
Some rates at Servatur Puerto Azul are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Servatur Puerto Azul offers its guests 4 outdoor swimming pools, a waterslide, a fitness center, and a children's pool. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Spa services, a terrace, and a complimentary children's club are also featured at the family-friendly Servatur Puerto Azul. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Mogan hotel is smoke free.

  • 493 guestrooms or units
  • 7 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1989
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Bar by the pool
Servatur Puerto Azul offers 493 air-conditioned accommodations with safes and hair dryers. Rooms open to furnished balconies. This Mogan hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Guests can pamper themselves by indulging in the onsite spa services.

Languages

English, German, Norwegian, Spanish, Swedish

Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily: EUR 8-12 per person
  • 2 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Coffee/tea in common area(s)

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Lifeguards on site
  • Playground
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Outdoor space

  • Furnished balcony

Food and drink

  • Refrigerator

More

  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Gala dinners are included for guests booked in half board and all-inclusive rate plans on Christmas Eve, Christmas Day, and New Year's Eve. Guests booked in other rate plans may choose to pay for the gala dinners at check-in if they wish to attend.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 8 to 12 per person
  • Airport shuttle fee: EUR 50 per person (roundtrip)
  • Self parking fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Azul Puerto
Puerto Azul Servatur
Servatur
Servatur Azul
Servatur Azul Hotel
Servatur Azul Hotel Puerto
Servatur Puerto Azul
Servatur Puerto Azul All Inclusive Hotel Mogan
Servatur Puerto Azul All Inclusive Hotel
Servatur Puerto Azul All Inclusive Mogan
Servatur Puerto Azul All Inclusive
Servatur Puerto Azul Hotel
Servatur Puerto Azul Mogan
Servatur Puerto Azul Hotel Mogan
Servatur Puerto Azul All Inclusive

Servatur Puerto Azul Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 113 out of 329 reviews" "
Rating 8 - Good. 145 out of 329 reviews" "
Rating 6 - Okay. 48 out of 329 reviews" "
Rating 4 - Poor. 17 out of 329 reviews" "
Rating 2 - Terrible. 6 out of 329 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool slides were a big hit with the kids. Staff are all happy to help with any query. We will be back next year
Stayed 7 nights in Feb 2024

6/10 Okay

Lisa

Disliked: Staff & service, property conditions & facilities
The property is tidy and lovely views of the sea.
Stayed 3 nights in Jan 2024

6/10 Okay

Ryan

Travelled with partner
Pros Nice location Very clean Good food Cons Rooms a bit stuffy Bit of a maze to get around and to rooms (lots of lifts) Not entirely all inclusive, some drinks are chargeable (seems random) Evening Entertainment not very good
Stayed 7 nights in Nov 2023

6/10 Okay

Robert

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The views were spectacular! Sunset is amazing the rooms are clean and spacious.
Stayed 7 nights in Nov 2023

10/10 Excellent

Begoña

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023

10/10 Excellent

Francis

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We were regular guests at the hotel pre pandemic, but the major remodel in 2021 has made this property into a luxury resort. Front of house staff are friendly; attentive and adhere to support all requests made. Our room was kept spotlessly clean on a daily basis and the dinning hall was filled with a polite and courteous team of which nothing was too much trouble. The improved animation team provided fun and entertaining evening shows; quizzes and daily activities in and around the pool. There is a taxi rank immediately outside the hotel should you require transport and I believe a small shop will be available onsite once the remodel is complete. A stunning hotel; beautiful views at a reasonable price.
Stayed 5 nights in Oct 2023

8/10 Good

Caleb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
My family and I had a fantastic experience in this hotel. When we arrived, we got a bottle of red wine instead of the Champaign that they give as a welcome drink to all guest that is finished. The staffs are friendly, cheerful and service minded. We throughly enjoyed our stay. One thing I think they could improve is their entertainment and the hotel is old . but they said that the hotel will be renovated with in 3 years. So I hope to be back after it is renovated
Stayed 6 nights in Feb 2020

8/10 Good

Pekka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view
Really nice view to Atlantic Ocean.
Stayed 8 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. Set high up overlooking the sea
Stayed 7 nights in Dec 2019

10/10 Excellent

Justina, Bristol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very welcoming hotel, everything to ensure you have a great holiday. Fabulous views, spacious pool and bar areas, large dining room. Big choice of food and drink and all very plentiful. Helpful and attentive staff in the dining room, reception, the bars and entertainment team. Maids, maintenance and kitchen staff all friendly, they all said ‘hola’ and nothing at all was a problem.
Stayed 7 nights in Nov 2019

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service
Nice stay
Staff excellent, hotel needs some updating but is closing next April for a massive refurbishment program
Stayed 7 nights in Oct 2019

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
We only stayed 3 days all inclusive but wish we'd stayed longer, food was good, place was clean and friendly staff, must be one of best places to stay in Gran Canaria. I think this hotel must be at least a 4 star hotel.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
First time in Gran Canaria and it was a great experience because of this hotel. We were upgraded to a suite and the views from most rooms are stunning. 2 restaurants included so you can avoid noisy kids! We would return!
Stayed 7 nights in Apr 2019

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great hotel do get upgraded room has Aircon food great kids will love it
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the resort was great value for money. Food was excellent and definitely above 3*. Stayed in the junior suite which was good with nice patio area. Pool area great, plenty of sun loungers. Kids and day time entertainment very good. Only negative, was I thought the night time entertainment could have been better. Overall had a fab 2 relaxing week's holiday!
Stayed 14 nights in Jul 2019

4/10 Poor

Verified traveller

Stayed 7 nights in Jul 2019

8/10 Good

Gary

Liked: Staff & service, room comfort
Puerto Azul junior suite
2nd time at the hotel in a junior suite which is worth the upgrade, air con , kitchen and extra space , the rooms are getting a little tired and the maintenance of the rooms could be a lot better, grout missing , floors badly patched up, however the service is fine and the food we find really good , adults only area is busy but can cope,weather was fantastic all week , local area bars and restaurants all good , definitely consider the hotel again if maintenance improved
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top service and friendly staff, great for children and adults.
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 7 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very obliging and helpful, the food was very good and lots of variety and the beds were very comfortable.
Stayed 4 nights in Apr 2019

8/10 Good

Mike

Liked: Staff & service
Nice all inclusive hotel with great views
As a budget all inclusive this hotel is fine, just don’t expect the Ritz or 5 star if you are booking. The rooms do need some improvement but the location and overall service was very good. Can not fault it for the price.
Stayed 12 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The glass door was missing so the floor is all wet every time after shower, apart from that it’s all good
Stayed 7 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Lovely stay!
All in all it was a lovely stay! The all inclusive food and drinks were great, the staff were friendly and helpful and the weather was fab! There are plenty of sunbeds so we could always get one regardless of the time of day. The adults only area was a great perk! The room was very dated but we were only in our room to sleep and the bed was comfy. The balconys are huge with amazing sea views! A great cheap and cheerful break!
Stayed 3 nights in Apr 2019

4/10 Poor

Andrea

Liked: Cleanliness, room comfort
Not ideal for couples
Not for couples in their 30s. Family or retired.
Stayed 1 night in Jan 2019

8/10 Good

Reilly

Liked: Cleanliness, staff & service, room comfort
A good value hotel
The hotel has been upgraded and since it last stay around 5 yrs ago I was very impressed . The staff so helpful and friendly with everyone The beds and pillows amazing think all hotels should follow the example Memory form mattresses and large comfy pillows was excellent . The views are outstanding across Puerto Rico beach and out to sea The animation staff work so so hard And the young woman in the upstairs bar is so very pleasant Reception staff fabulous my husband and I became ill they were so kind and helpful giving advice calling taxi’s And ambulance and translating for us thankfully we got medication and returned to the hotel with flowers and wine put in our apartment Thankyou for this The only thing is the food was not always warm but other than that I can’t fault this hotel Great value and facilities Thankyou Puerto Azul
Stayed 9 nights in Nov 2018