Impossible to check in on the automatic checking-in machine, as I arrived after 9pm. Having been told, when I called earlier, that as I had paid for the room online, all I would need to do was to pay the 99cts 'city tax' with my credit card in the machine .. not possible! It kept refusing payment! By the time someone eventually came to help me, after I'd phoned the emergency number, I was near to tears! Tired and frustrated at the stupid system that doesn't work ..having stood by the machine for nearly an hour, trying to get my room key, which I had already paid for!