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CityBlue Creekside Hotel & Suites, Mombasa

3.5 star property
Family-friendly 3.5-star hotel near Mamba Village

Choose dates to view prices

Photo gallery for CityBlue Creekside Hotel & Suites, Mombasa

Outdoor pool, sun loungers
Balcony
Deluxe Room, Pool View | Private kitchen
Front of property
Minibar, in-room safe, desk, soundproofing

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Room service
  • Pool
  • 24/7 front desk

Explore the area

Map
Nyali Road, Tudor Creek, Mombasa, Coast, 82386
  • Mombasa Marine National Park
    ‪3 min drive‬
  • Fort Jesus
    ‪6 min drive‬
  • Nyali Beach
    ‪15 min drive‬
  • Mombasa (MBA-Moi Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room, Creek View

Deluxe Room, Creek View | Water view

Deluxe Room, Creek View

  • Sea view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (with Garden View)

Minibar, in-room safe, desk, soundproofing

Deluxe Room (with Garden View)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Garden View

Twin Room, Garden View

Twin Room, Garden View

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Mombasa

In Mombasa .Within 3 miles (5 km) of this Mombasa hotel, you'll find Mombasa Marine National Park and Mamba Village. Wild Waters and Fort Jesus are also within 3 miles (5 km).

What's nearby

  • Mombasa Marine National Park - 3 min drive - 2.5 km
  • Mamba Village - 4 min drive - 4.3 km
  • Wild Waters - 5 min drive - 4.8 km
  • Fort Jesus - 6 min drive - 5.3 km
  • Nyali Beach - 15 min drive - 6.0 km

Getting around

  • Mombasa (MBA-Moi Intl.) - 20 min drive

Restaurants

  • ‪Rozinaz Restaurant - ‬19 min walk
  • ‪Capt Andy Marina - ‬13 min walk
  • ‪Mubins Cafe - ‬3 min drive
  • ‪Tamarind Mombasa - ‬2 min drive
  • ‪Grill House - ‬2 min drive

About this property

CityBlue Creekside Hotel & Suites, Mombasa

Family-friendly 3.5-star hotel near Mamba Village
CityBlue Creekside Hotel & Suites, Mombasa offers its guests a children's pool, an outdoor pool, and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at the pool bar. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. A terrace, barbecue grills, and a garden are also featured at the family-friendly CityBlue Creekside Hotel & Suites, Mombasa. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Mombasa hotel.

  • 100 guestrooms or units
  • 2 dining venues
  • Supervised childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers for purchase
  • Elevator
  • Smoking in designated areas
  • 1 conference room
  • Bar by the pool
CityBlue Creekside Hotel & Suites, Mombasa offers 100 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include desks. Plasma televisions come with premium cable channels and pay movies.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Languages

English, French, German, Swahili

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Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 12 per person
  • 2 restaurants
  • A poolside bar

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Pay movies
  • Plasma TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12 per person
  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.

Property is also known as

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CityBlue Creekside Hotel & Suites, Mombasa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 55 out of 148 reviews
Rating 8 - Good. 47 out of 148 reviews
Rating 6 - Okay. 21 out of 148 reviews
Rating 4 - Poor. 14 out of 148 reviews
Rating 2 - Terrible. 11 out of 148 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Josephus

Stayed 4 nights in Jan 2025

8/10 Good

Sally

Travelled with partner
Liked: Staff & service
Our 2 days Was okay. The bathroom had stains that can be removed with some stains remover the bed was a bit dusty and the noisy was too loud till midnight. But Friendly helpful staff and lovely breakfast thank you..
Stayed 2 nights in Dec 2024

2/10 Terrible

Hancox, Nairobi

Stayed 1 night in Jan 2025

10/10 Excellent

COLLINS

Liked: Cleanliness, staff & service, property conditions & facilities
The food was just great ! Kitchen people knowledgeable . Tips allowed ?
Stayed 2 nights in Nov 2024

10/10 Excellent

Farina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very good and we had a suite overlooking the sea onthe 5th floor. Outstanding service from all staff, especially Irene on front desk and Raheem the manager. Thank you for a wonderful experience.
Stayed 5 nights in Nov 2024

6/10 Okay

Amina

Stayed 3 nights in Nov 2024

8/10 Good

paul

Travelled with family
Great place
Stayed 2 nights in Nov 2024

8/10 Good

Kemp

Travelled with pets
Liked: Staff & service, property conditions & facilities
OK place
Stayed 4 nights in Oct 2024

10/10 Excellent

Mateusz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent one night at this hotel before the safari trip. We were given a better room. Overall impression very positive.
Stayed 1 night in Oct 2024

10/10 Excellent

Evelyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OUR WEEK LONG SAFE HAVEN!
Cityblue Creekside gave us such lovely memories. We spent a week with them and the photos didn’t prepare us for the beauty we found. Amazing ambience… the food was prepared with so much love and the staff was more than helpful and polite. Please reward Fatima she was absolutely amazing! But every single member of staff that catered to us was exceptional! I am already telling my friends about you so keep the standards high! I was skeptical as I booked but I am glad I did because the experience was phenomenal!
Stayed 4 nights in Sep 2024

6/10 Okay

Isaac

Business traveller
Liked: Staff & service
Good for business travellers who have meetings in Nyali area.
Stayed 2 nights in Oct 2024

6/10 Okay

Luciana

Stayed 1 night in Sep 2024

10/10 Excellent

Tamas

Stayed 3 nights in Sep 2024

2/10 Terrible

Marcus E

Stayed 1 night in Aug 2024

10/10 Excellent

Tammy

Travelled with partner
Liked: Amenities
After leaving another property because it didn’t meet my standards, my boyfriend recommended this hotel. When we pulled up, I already knew we were in for a treat! The front desk personnel was so pleasant and treated us like royalty. The room was GORGEOUS and overlooking the creek which made for a wonderful view. The pool was refreshing, the drinks were refreshing and the food was exceptional! Thank you for making Mombasa memorable for us! I will definitely stay here again when I’m on this side of the world. 10/10!!!
Stayed 3 nights in Sep 2024

2/10 Terrible

Fauzia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The ocean is polluted , alot of pungent smell around the pool area . Not many food options , no snacks available at tea time . The overall condition is below average .
Stayed 5 nights in Aug 2024

10/10 Excellent

Tehetna

Travelled with group
Liked: Staff & service
I had a good 3 day stay at the hotel. The staff were really nice and very helpful!
Stayed 3 nights in Jul 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
What we liked most about the property was its polite & courteous staff. Specifically, a young lady we met named Maggie. She was the first smile that greeted us as we entered the pool bar area. She was so kind & sweet. Maggie gave us wonderful ideas on things to do, places to go while visiting Mombasa. Her hospitality will be remembered by these Americans! The property is also very clean & the rooms are huge with great amenities.
Stayed 2 nights in Jul 2024

10/10 Excellent

COLLINS

Stayed 1 night in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Live well in Monbasa
Very nice hotel. Best one I have stayed in in Mombasa. Friendly staff and a good cabana outside with good food
Stayed 2 nights in Jun 2024

8/10 Good

Ahmed Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really awesome staying there with great view
Stayed 10 nights in Jun 2024

8/10 Good

steven

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Service bad
Stayed 5 nights in Jun 2024

2/10 Terrible

Harsha

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived around 10 pm after long flight and offered fresh mango juice at front desk which was thirst crunching. After this the horrible experience started when we taken to the room. Next to the room there was you g kids party going on and therefore requested for quieter room as we wanted to have shower and go to bed. After unpacking we found that there was no hot water to have shower which apparently the staff at the front desk was aware but despite we were taken to the room. After reporting the water issue we were asked to move third time. We were told tired to move so told them if we could just have shower in another room instead of moving. That was denied so we stayed in the room and went to bed. When we were sleep the phone rang and it was front desk asking us if we could move. We replied to the caller that we will talk in the morning and which we did to the staff. The manager was not available, the staff tried to contact but he would not answer. The staff gave us the contact card to which he was emailed. So far has not received any response back. We had paid at the time of booking with Expedia.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Business traveller
Stayed 2 nights in Jul 2024

6/10 Okay

Janielle

Travelled with partner
Liked: Staff & service
The hotel is located between Old Town and Nyali which is quite convenient. The room furnishings and ambience is lovely. The only complaint would be the noisy loud bar music coming from the pool bar until late hours and the pillows that are not very comfortable.
Stayed 1 night in Jun 2024