The hotel itself was fine with stunning views from our room. However, the welcome was amongst the worst I have ever experienced and my wife’s views confirmed my initial thoughts.
The first words from the front desk ‘staff’ was, “ you can’t park there”. No hi, hello, welcome. The atmosphere around the hotel felt strained and stuffy and no fun is to be found there. Rolling of the eyes, tutting, sighing like everything was too much trouble from the two staff. A guest should never be subjected to such displays of passive aggression. Actually we couldn’t wait to get out of there and we feel relieved that it was just a one night stop off of our short tour of Italy. This shouldn’t take anything away from the location, the town in general which was wonderful. And some front staff we met later on (late shift) and the rooming and restaurant staff all seemed pleasant but my word, the other two! I can’t overstate the utter snobbishness!