Hyatt Zilara Rose Hall - Adults Only - All Inclusive

5.0 star property
5-star beachfront property near Jamaica Beaches

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December 2024
January 2025

Photo gallery for Hyatt Zilara Rose Hall - Adults Only - All Inclusive

One Bedroom Swim Up Suite | View from room
Couples treatment rooms, sauna, spa tub, steam room, body wraps
Aerial view
Ocean Front Double
Swim Up Junior Suite King

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • On private beach
  • Pool
  • All-inclusive
  • Parking included
  • Hot tub

Explore the area

Map
Rose Hall Road, Montego Bay, Saint James
  • Three Palms Ocean Course
    5 min walk
  • Half Moon Golf Course
    7 min walk
  • The Shoppes at Rose Hall
    17 min walk
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    15 min drive

Room options

Junior Suite King

  • 63 sq m
  • Sleeps 3
  • 1 King Bed

Suite (Grand Butler)

  • 112 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Ocean Front Grand Butler Suite

  • 112 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

One Bedroom Ocean Front Butler Suite

  • 106 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom Swim Up Suite

  • Resort view
  • Sleeps 3
  • 1 King Bed

Ocean Front Double

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Swim Up Double

  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

Swim Up King

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Ocean View Junior Suite King

  • 63 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Swim Up Junior Suite King

  • 63 sq m
  • Sleeps 3
  • 1 King Bed

Double

  • 46 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

King

  • 46 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Ocean View Double

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Ocean View King

  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

One Bedroom Ocean View Suite

  • 94 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean Front Junior Suite King

  • 63 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Resort View Double

  • Resort view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Double

  • 63 sq m
  • Sleeps 4
  • 2 Double Beds

Resort View King

  • Resort view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Montego Bay

Beachfront retreat .Your stay at this Montego Bay property places you within a 10-minute walk of Jamaica Beaches and Three Palms Ocean Course. Also, Half Moon Golf Course is within half a mile (1 km) and The Shoppes at Rose Hall is within 2 miles (3 km).

What's nearby

  • Three Palms Ocean Course - 5 min walk - 0.5 km
  • Half Moon Golf Course - 7 min walk - 0.7 km
  • Montego Bay Convention Centre - 18 min walk - 1.6 km
  • Cinnamon Hill Golf Course - 3 min drive - 2.8 km
  • Rose Hall Great House - 3 min drive - 2.5 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 15 min drive

Restaurants

  • ‪Urban Heat by FlavorZ - ‬3 min walk
  • ‪Lobby Bar - ‬3 min drive
  • ‪Choicez - ‬4 min walk
  • ‪The Jerk Hut - ‬5 min drive
  • ‪Waves Restaurant - ‬8 min walk

About this property

Hyatt Zilara Rose Hall - Adults Only - All Inclusive

5-star beachfront property near Jamaica Beaches
Some rates at Hyatt Zilara Rose Hall - Adults Only - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Hyatt Zilara Rose Hall - Adults Only - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 swim-up bars, and 6 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Georgian property also offers outdoor tennis courts, a sauna, and a fitness center. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Montego Bay property.

  • 234 guestrooms or units
  • 5 levels
  • 2 buildings
  • 9 dining venues
  • 2 bars on the beach
  • 2 bars by the pool
  • 2 swim-up bars
  • 6 bars or lounges
  • 50000 sq ft of conference space
  • 4500 sq m of conference space
  • Built in 2014
  • Nightclub
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Hyatt Zilara Rose Hall - Adults Only - All Inclusive offers 234 accommodations with iPod docking stations and MP3 docking stations. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 47-inch flat-screen televisions come with satellite channels and DVD players. Guests can make use of the in-room refrigerators, coffee/tea makers, and minibars. Bathrooms include separate bathtubs and showers with jetted bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. Housekeeping is provided on request.

Z Spa has massage/treatment rooms and couples treatment room(s). Services include body wraps and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 9 restaurants and 1 coffee shop/cafe
  • 2 swim-up bars, 2 beach bars, 2 poolside bars and 6 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 3 outdoor pools
  • 2 spa tubs
  • Fitness classes
  • Basketball
  • Beach volleyball
  • Fitness center
  • Full-service spa
  • Nightclub
  • Outdoor tennis court
  • Sauna
  • Tennis
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 47-inch flat-screen TV
  • DVD player
  • iPod dock
  • MP3 dock
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Free rollaway beds
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For more details, please contact the property using the information on the booking confirmation
This property offers airport shuttle pickup service from Montego Bay Jamaica - Sangster International Airport (MBJ) only.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Zilara Rose Hall Adults Only All Inclusive
Hyatt Zilara Rose Hall Adults Only – All Inclusive
Hyatt Zilara Rose Hall - Adults Only - All Inclusive Montego Bay

Hyatt Zilara Rose Hall - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 625 out of 1010 reviews" "
Rating 8 - Good. 208 out of 1010 reviews" "
Rating 6 - Okay. 95 out of 1010 reviews" "
Rating 4 - Poor. 40 out of 1010 reviews" "
Rating 2 - Terrible. 42 out of 1010 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Was great

8/10 Good

Todd

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall the property was great. Nice rooms, clean and most of the staff was good. The only thing I didn't like was I definitely felt like the staff at the Adult Only pool did not serve us as well because we are white. Looked over us many times. We tipped very often and tried to win their service but felt uncomfortable there many times. we actually moved to the kids area because of it.
Stayed 6 nights in Oct 2024

10/10 Excellent

Tele

Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property exceeded all our expectations. View of the ocean and pool was beautiful. staff and bartenders were amazing they went above and beyond to meet our needs. Recommend for a adult trip with friends and family.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jeison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing else
Stayed 4 nights in Aug 2024

8/10 Good

Tenisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Jillian

Liked: Staff & service, amenities, property conditions & facilities
Air conditioning in the room wasn’t cooling well but everything else was great :)
Stayed 2 nights in Aug 2024

10/10 Excellent

Aika Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fooood was amazing!
Stayed 4 nights in Aug 2024

10/10 Excellent

Latasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!
Stayed 3 nights in Aug 2024

8/10 Good

Evan Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Did not like getting caught up in a timeshare proposition. Took 30 minutes of me being very firm about me wanting to leave the breakfast to get back to my vacation. DO NOT sign up the "TOUR". Its a trap. And a total waste of time.
Stayed 4 nights in May 2024

6/10 Okay

Patrik

Liked: Staff & service
Disliked: Cleanliness
No
Stayed 3 nights in Aug 2024

10/10 Excellent

Lanise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the Zilara was amazing. The ambiance, the views and the staff made the experience so enjoyable. I would recommend this resort to people of all ages because they have activities to accommodate all. Even adults can have fun on the family side(Ziva). Will definitely return in the future.
Stayed 3 nights in Aug 2024

6/10 Okay

Yanira

Travelled with group
Disliked: Cleanliness
Some staff were friendly and some were rude. The introduction to the check in was very brief and I didn’t know room service was included in this all inclusive stay. Alcoholic drinks were definitely watered down. Food was good at the restaurants where reservations needed to be made in advanced.
Stayed 4 nights in Aug 2024

6/10 Okay

Takiyah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was well maintained. Although we had a good time, I will not be returning for the following reasons: The resort lacks entertainment. The shows they had were mediocre and short at best. The pool bar stops music at 5pm and the pool bar closes at 6pm on the adults side- way too early for the adults only side. The lobby bar also plays live music from 10pm-12am which is also way too early to end the only entertainment on site going on at this time. Basically you are forced to leave the resort for entertainment. Also, when you are visiting the restaurants which are mostly located on the Ziva side, there are children everywhere. If you are looking for adults only resorts, I would recommend booking an actual adults only resort that isn’t shared with a family side. Even though they have an adults only side, encountering children is inevitable and doesn’t truly give you the adults only experience that I have had at other resorts on the island because most of the restaurants are located on the other side. The playa collection desk is a scam- they ask you to participate in a 90 minute presentation promising free spa services. When you call the spa to book your spa appointment with the free voucher they provide, the spa tells you there is no availability. I called 5 minutes later and told the spa representative I did not have a voucher and she said yes of course we have availability today and tomorrow. Truly a scam and disgusting. We will not be returning to Hyatt.
Stayed 4 nights in Aug 2024

10/10 Excellent

jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Frank, plainfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and well kept grounds and building. Didn't realize there is a family side and adult side that share the amenities, but it was fine.
Stayed 5 nights in Aug 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During my recent birthday celebration, I had the pleasure of staying at the esteemed Hyatt Zilara Rose Hall in Jamaica. This was truly an experience that epitomized luxury and elegance. From the moment of arrival, I was surrounded in an atmosphere of warmth and hospitality. The staff extended a gracious welcome that set the tone for my stay. My swim-up suite was nothing short of spectacular. The room depicted a testament to the hotel's commitment at providing an opulent and immersive environment. The meticulously maintained grounds offered a serene backdrop, while the array of activities provided an authentic taste of Jamaican culture. The culinary offerings at Hyatt Zilara Rose Hall were truly exceptional. Each meal was a culinary delight, with the Jamaican jerk cut standing out as a personal favorite—so much so that I indulged in it daily. The consistency and quality of the cuisine offered was impeccable. I have traveled all over the world internationally, and this has the best all-inclusive resort food I have ever had. A standout feature of my stay was the impeccable butler service provided by Jodi-Ann, Christopher, and Jahvai. Their attention to detail was unparalleled, from delivering my morning coffee at precisely 7:30 AM to ensuring my cabana was perfectly appointed each day. Their seamless handling of reservations and personalized service elevated my stay to a level of unmatched comfort and convenience. I highly recommend this hotel
Stayed 7 nights in Aug 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
I loved every minute of it. I plan on going back next year
Stayed 3 nights in Aug 2024

2/10 Terrible

Thandie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Kira

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Shaton

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2024

10/10 Excellent

Virloy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, large room. Great tub! Food options were good. Options to enjoy activities at the Ziva property.
Stayed 2 nights in Aug 2024

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beach
Stayed 5 nights in Aug 2024