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Alila Ventana Big Sur - Inclusive Resort

4.5 star property
4.5-star luxury resort near Big Sur Station

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Photo gallery for Alila Ventana Big Sur - Inclusive Resort

Body treatments, aromatherapy, hot stone massages, deep-tissue massages
Premium bedding, minibar, in-room safe, desk
Reception
Premium bedding, minibar, in-room safe, desk
Public bath

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • All-inclusive
  • Room service
  • Pet-friendly
  • Pool
  • Gym

Explore the area

Map
48123 Highway One, Big Sur, CA, 93920
  • Big Sur Station
    ‪3 min drive‬
  • Pfeiffer Big Sur State Park
    ‪7 min drive‬
  • Pfeiffer Beach
    ‪138 min drive‬
  • Monterey, CA (MRY-Monterey Peninsula)
    ‪51 min drive‬

Room options

Room, 1 King Bed, Fireplace

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Fireplace

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Fireplace)

  • 38 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Big Sur Forest Shower)

Suite (Big Sur Forest Shower)

Suite (Big Sur Forest Shower)

  • 58 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Bathtub (Hot Tub)

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Bathtub (Hot Tub)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Big Sur)

Suite, 1 King Bed (Big Sur)

Suite, 1 King Bed (Big Sur)

  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 King Bed (Big Sur)

Villa, 1 King Bed (Big Sur)

Villa, 1 King Bed (Big Sur)

  • 86 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Coast House)

Suite, 1 King Bed (Coast House)

Suite, 1 King Bed (Coast House)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Spa, Big Sur)

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed (Spa, Big Sur)

  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for House, 1 King Bed (Pacific)

House, 1 King Bed (Pacific)

House, 1 King Bed (Pacific)

  • Sleeps 2
  • 1 King Bed

View all photos for Cottage

Premium bedding, minibar, in-room safe, desk

Cottage

  • 67 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Bathtub (vista Hot Tub)

Suite, Bathtub (vista Hot Tub)

Suite, Bathtub (vista Hot Tub)

  • 72 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Fireplace (Roll-In Shower)

  • Valley view
  • Sleeps 2
  • 1 King Bed

About the area

Big Sur

Oceanside stay.Within 3 miles (5 km) of this Big Sur resort, you'll find Big Sur Station and Pfeiffer Big Sur State Park. Andrew Molera State Park is within 6 miles (10 km) and Julia Pfeiffer Burns State Park is within 9 miles (15 km).
View more Resorts in Big SurOpens in a new window

What's nearby

  • Big Sur Spirit Garden - 15 min walk - 1.3 km
  • Big Sur Station - 3 min drive - 3.2 km
  • Pfeiffer Big Sur State Park - 7 min drive - 3.5 km
  • Julia Pfeiffer Burns State Park - 9 min drive - 10.8 km
  • McWay Falls - 19 min drive - 14.5 km

Getting around

  • Monterey Peninsula Airport (MRY) - 51 min drive

Restaurants

  • ‪Nepenthe - ‬20 min walk
  • ‪The Sur House - ‬5 min walk
  • ‪Sierra Mar - ‬16 min walk
  • ‪Ripplewood Resort - ‬5 min drive
  • ‪COAST Big Sur - ‬5 min drive

About this property

Alila Ventana Big Sur - Inclusive Resort

4.5-star luxury resort near Big Sur Station
Some rates at Alila Ventana Big Sur, All Inclusive Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Alila Ventana Big Sur, All Inclusive Adults Only offers its guests a full-service spa, 2 outdoor swimming pools, and 2 hot tubs along with a sauna and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

There's an onsite 24-hour business center. Event space at this resort measures 12000 square feet (1115 square meters) and includes conference space. Spa services, a library, and a terrace are also featured at the luxury Alila Ventana Big Sur, All Inclusive Adults Only. A free area shuttle within 5.00 mi is available. Free self parking and valet parking are available.

This 4.5-star Big Sur resort is smoke free.

  • 54 guestrooms or units
  • 2 levels
  • 8 buildings
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Alila Ventana Big Sur, All Inclusive Adults Only offers 54 air-conditioned accommodations with DVD players and minibars. Rooms open to patios. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, and hair dryers.

This Big Sur resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and safes. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the resort's full-service spa, Spa Alila. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. Public bath/onsen services include an outdoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

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Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • DVD player
  • Free area shuttle

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Art gallery
  • Ecotours
  • Fitness classes
  • Full-service spa
  • Hiking/biking trails
  • Library
  • Sauna
  • Shopping
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • DVD player
  • Flat-screen TV with premium channels

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • In-room dining only
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Guests should be aware that 2 cats reside at this property
An adult age 18 or older must assume all liability for the booking.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 105 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Set meals are served in guestrooms only (no menus or public dining).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ventana Inn Joie de Vivre Boutique Hotel
Ventana Inn Joie de Vivre Boutique Hotel Big Sur
Ventana Joie de Vivre Boutique
Ventana Joie de Vivre Boutique Big Sur
Ventana Inn JdV Hotel Adults Big Sur
Ventana Inn JdV Hotel Adults
Ventana JdV Adults Big Sur
Ventana JdV Adults
Ventana Big Sur Alila Resort Adults
Ventana Alila Resort Adults
Ventana Big Sur Alila Adults
Ventana Alila Adults
Ventana Inn Spa a JdV Hotel – Adults Only
Ventana Big Sur an Alila Resort Adults Only
Ventana Big Sur Adults Only
Ventana Inn Spa Adults Only
Ventana Inn Spa a Joie de Vivre Boutique Hotel

Alila Ventana Big Sur - Inclusive Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 244 out of 333 reviews
Rating 8 - Good. 46 out of 333 reviews
Rating 6 - Okay. 20 out of 333 reviews
Rating 4 - Poor. 9 out of 333 reviews
Rating 2 - Terrible. 14 out of 333 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Roland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 3 nights in May 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

sun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything from the time we arrived to the time we left, and the staff was so polite. We will definitely be visiting again.
Stayed 2 nights in Feb 2023

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

4/10 Poor

Kimberly

Stayed 1 night in Nov 2022

10/10 Excellent

Betty

Stayed 1 night in Nov 2022

10/10 Excellent

Ashley

Stayed 4 nights in Sep 2022

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved every moment
AMAZING!!! 5 star
Stayed 2 nights in Feb 2022

10/10 Excellent

Natasha N

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow , I was blown away but this resort. From views, to friendly and helpful staff, to cleanliness of the room. Had massage as well and absolutely loved it. The gourmet meals were so delicious and to my surprise they were all included in your stay, breakfast, lunch and dinner. If you are looking for a quiet romantic getaway this place is a must! I will definitely come back. I don’t usually write reviews but i was so impressed buy this hotel. Every detail was taught through. Loved it ♥️
Stayed 3 nights in Jan 2022

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Marianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Nancy, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in an incredible setting. The facility itself is beautiful. It is, however, very expensive. The biggest drawback is the food. Very uneven in quality. Breakfasts are good, other food is mediocre. In spite of that, I had an amazing time.
Stayed 2 nights in Nov 2020

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Much needed: kinks need to be worked out
Check in took FOREVER. Instructions for reception were unclear. Our room wasn’t ready at check in time, and when we received our key cards, they didn’t work! The key cards would deactivate multiple times during our stay as well, and replacements were needed each time. Stay here for the stunning environment and views, but expect some operational/management issues.
Stayed 2 nights in Jul 2020

4/10 Poor

Verified traveller

Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! The only thing my wife and I can think of is: For the cost of staying at Ventana, plus the Entertainment fee, the food should have been free! No joke!
Stayed 2 nights in Mar 2020

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This resort is fantastic. The accommodations are top notch and the property is absolutely gorgeous. It’s the perfect couples retreat getaway
Stayed 2 nights in Feb 2020

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the breakfast patio is stupendous. We had a wonderful stay.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing property. Needs better device.
The resort is gorgeous. The staff very friendly. But they are short staffed. Calls to room service always got an answering machine. One bartender for full bar waiting on drinks, etc. Service was not at the level you expect for such a top resort.
Stayed 3 nights in Feb 2020

6/10 Okay

MarK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was complicated as the person operating the gate didn't recognize my name and only after buzzing twice were we allowed in. Property is beautiful but room did not have a fireplace as described and we could hear our neighbors making "noises" (yuck!). The nature walk with Brian is a must! He is a great host and this hike followed by a nice stay in the hot tub was highlight.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
So, I don’t like crabby reviewers who nitpick on smaller issues etc. I read the reviews on ventana and they were mixed but I booked anyway. Here’s the deal. The area is expensive. I don’t generally spend 1100 a night on a hotel so when I do, I expect it to be top notch. This was not. I would have paid 500-600 a night no problem and felt like I got my money’s worth. It has beautiful views, nice pools, the room was good. The spa was really a check in place more than a spa. The messages were outdoors and excellent (at 200/piece plus tip).
Stayed 1 night in Jan 2020