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CHN Hotel Monterrey Centro, Trademark by Wyndham

3.5 star property
3.5-star hotel near Auditorium Pabellón M

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Photo gallery for CHN Hotel Monterrey Centro, Trademark by Wyndham

City view
Suite, 1 King Bed, Non Smoking, City View | Living area
Indoor pool, outdoor pool
Bar (on property)
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Room service
  • Laundry
  • Breakfast available

Explore the area

Map
Avenida Pino Suarez, 1001, Colonia Centro, Monterrey, NL, 64000
  • Auditorium Pabellón M
    ‪7 min walk‬
  • Macroplaza
    ‪17 min walk‬
  • Fundidora Park
    ‪5 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, City View

Executive Room, 1 King Bed, Non Smoking, City View

Executive Room, 1 King Bed, Non Smoking, City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, City View

Suite, 1 King Bed, Non Smoking, City View

Suite, 1 King Bed, Non Smoking, City View

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About the area

Monterrey

Heart of Monterrey.With a stay at this Monterrey Centro hotel, you'll be within half a mile (1 km) of Auditorium Pabellón M and 2 miles (3 km) of Macroplaza. Convex Exposition Center and Fundidora Park are also within 2 miles (3 km).

What's nearby

  • Auditorium Pabellón M - 7 min walk - 0.6 km
  • Macroplaza - 17 min walk - 1.4 km
  • Monterrey Institute of Technology - 4 min drive - 4.1 km
  • Fundidora Park - 5 min drive - 5.0 km
  • Cintermex - 5 min drive - 4.7 km

Getting around

  • Padre Mier Station - 9 min walk
  • General Mariano Escobedo Intl. Airport (MTY) - 35 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Metapatio - ‬3 min walk
  • ‪Café Esotérico - ‬3 min walk
  • ‪El Sabor de la Noche - ‬3 min walk
  • ‪Carl's Jr. - ‬3 min walk

About this property

CHN Hotel Monterrey Centro, Trademark by Wyndham

3.5-star hotel near Auditorium Pabellón M
CHN Hotel Monterrey Centro, Trademark by Wyndham offers its guests a children's pool, an indoor pool, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly CHN Hotel Monterrey Centro, Trademark by Wyndham. Free self parking is available.

This 3.5-star Monterrey hotel is smoke free.

  • 1 building
  • 231 guestrooms or units
  • 12 levels
  • Meeting rooms
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
CHN Hotel Monterrey Centro, Trademark by Wyndham offers 231 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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  • Free WiFi
  • Air conditioning
  • Gym
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CA $140 total
includes taxes & fees
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Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 299 for adults and MXN 149 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 300.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 299 for adults and MXN 149 for children
  • Pet fee: MXN 300.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Centro Monterrey
Fiesta Inn Centro
Fiesta Inn Centro Monterrey
Fiesta Inn Monterrey Centro
Fiesta Monterrey Centro
Monterrey Centro
Monterrey Fiesta Inn
La Quinta by Wyndham Monterrey Centro
CHN Hotel Monterrey Centro, Trademark by Wyndham Hotel
CHN Hotel Monterrey Centro, Trademark by Wyndham Monterrey
CHN Hotel Monterrey Centro, Trademark by Wyndham Hotel Monterrey
Fiesta Inn Monterrey Centro

CHN Hotel Monterrey Centro, Trademark by Wyndham Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 368 out of 1010 reviews
Rating 8 - Good. 241 out of 1010 reviews
Rating 6 - Okay. 187 out of 1010 reviews
Rating 4 - Poor. 108 out of 1010 reviews
Rating 2 - Terrible. 106 out of 1010 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Maria Fernanda

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

Edgar

Liked: Staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Margarita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Juan E

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old sheets, broken restroom sink. We only took this hotel due to pet friendly policy, but in the end we found a boarding establishment. It's a never again experience. There are better hotels for the same price or less.
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor condition business hotel
The hotel is not in good condition. It is ok for a one night on a business trip if trying to save money. But not a place where you want to have meetings with customers
Stayed 1 night in Nov 2024

2/10 Terrible

Andrea

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible building manteinence, seems like nobody cares to take care of the spaces and or customers, and personnel except for the restaurant crew were not very welcoming.
Stayed 3 nights in Oct 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Good price
Stayed 1 night in Oct 2024

10/10 Excellent

Ismael

Travelled with family
Great hotel
The hotel location is great, lots of places to go and they are close.
Stayed 2 nights in Oct 2024

2/10 Terrible

Xiongzhe

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Need 40 mins to check in dirty room dirty towers dirty beds dirty pillows
Stayed 2 nights in Oct 2024

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Price was good
Stayed 2 nights in Oct 2024

6/10 Okay

Maria

Liked: Staff & service
Stayed 4 nights in Sep 2024

8/10 Good

Carlos, Cypress

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The good: Property is located conveniently in downtown monterrey and most places of interest are nearby by walking or a short uber ride. Staff is very friendly and willing to assist you anytime. Breakfast buffet is great! with a variety of plates and good service. The not so good: We found this property to be deteriorating and showing lack of basic maintenance on walls with sloppy wall repairs, some electrical outlets are loose and can fall off (unsafe), water drainage was slow on bathroom shower and windows are very dirty on the outside so the view is not as beautiful towards the mountains. They were working on updating the wi-fi and construction was part of the experience. no air conditioning on the room halls during our visit.
Stayed 4 nights in Aug 2024

6/10 Okay

sergio

Travelled with partner
Liked: Amenities, property conditions & facilities
Cuartos necesitan remodelacion. Ban̈os necesitan limpiesa y pintura..sofas muy biejos.
Stayed 4 nights in Jul 2024

6/10 Okay

Javier, ROMA

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Mariel S

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel, breakfast was really good and good pet policy
Stayed 1 night in Jul 2024

8/10 Good

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Gustavo

Food is really disappointing
Stayed 2 nights in Jun 2024

2/10 Terrible

Carlos

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
there were bugs in the room, and cockroaches in bathroom, pool not working too dirty
Stayed 1 night in Jun 2024

4/10 Poor

benigno

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a good outdoor appearance but once Inside in the floor hallways it is super hot and smelly. Once we arrived in our room it was dirty and only gives you two towels. No hand or face towels. Then our room key would not open multiple times and had to wait for maintenance in the hallway heat.
Stayed 1 night in Jun 2024

4/10 Poor

Alva Ruth

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Los conectores para la luz no servían y la chica de recepción se portó muy grosera y prepotente
Stayed 1 night in May 2024

8/10 Good

cesar G

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Jose

Stayed 1 night in Apr 2024

6/10 Okay

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
El único inconveniente fue que las sábanas estaban sucias
Stayed 1 night in Mar 2024

10/10 Excellent

Flor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

2/10 Terrible

Olpidio H Ramirez

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like it at all. No hot water the shower would leak all the water outside to the room the towels were terrible. The lady at the front desk was so rude VERY BAD HOTEL NEVER GOING BACK TO IT !!!!!
Stayed 2 nights in Feb 2024