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Quinta Real Monterrey

5.0 star property
Family-friendly 5-star hotel near Galerias Monterrey

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quinta Real Monterrey

Exterior
Bar (on property)
Interior
Terrace/patio
Breakfast, lunch, dinner served; international cuisine

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Air conditioning
  • Parking included
  • Spa

Explore the area

Map
Av. Diego Rivera No. 500, Col. Fracc. Valle Oriente, San Pedro Garza García, NL, 66260
  • Showcenter Complex
    1 min walk
  • Fashion Drive
    2 min walk
  • Metropolitan Center
    3 min walk
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    40 min drive

Room options

View all photos for Master Suite King

Master Suite King

Master Suite King

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Gran Clase Torre Ejecutiva Dos Camas

Gran Clase Torre Ejecutiva Dos Camas

Gran Clase Torre Ejecutiva Dos Camas

  • 57 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Governor Suite King

Governor Suite King

Governor Suite King

  • 105 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Two Beds

Master Suite Two Beds

Master Suite Two Beds

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Gran Clase Two Beds

Premium bedding, minibar, in-room safe, desk

Gran Clase Two Beds

  • 57 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Gran Clase Torre Ejecutiva King

Gran Clase Torre Ejecutiva King

Gran Clase Torre Ejecutiva King

  • 57 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Gran Clase King

Gran Clase King

Gran Clase King

  • 57 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Safi Royal Luxury Metropolitan

Pool
Hot tub
Spa
Kids pool
4.4 out of 5, Excellent, (1265)
The price is CA $217
per night
CA $258 total
includes taxes & fees
17 Dec - 18 Dec
Safi Royal Luxury Metropolitan

About the area

San Pedro Garza García

In San Pedro Garza García .With a stay at this San Pedro Garza García hotel, you'll be steps from Showcenter Complex and Metropolitan Center. Fashion Drive and Plaza Fiesta San Agustin are also within half a mile (1 km).

What's nearby

  • Fashion Drive - 2 min walk - 0.2 km
  • Metropolitan Center - 3 min walk - 0.3 km
  • Plaza Fiesta San Agustin - 5 min walk - 0.5 km
  • Macroplaza - 6 min drive - 5.4 km
  • Galerias Monterrey - 7 min drive - 6.9 km

Getting around

  • Edison Station - 5 min drive
  • General Mariano Escobedo Intl. Airport (MTY) - 40 min drive

Restaurants

  • ‪El Canto Main Entrance - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Mochomos -Monterrey - ‬3 min walk
  • ‪La Corriente - ‬4 min walk
  • ‪Frida Chilaquiles - ‬2 min walk

About this property

Quinta Real Monterrey

Family-friendly 5-star hotel near Galerias Monterrey
Quinta Real Monterrey offers its guests a full-service spa, an indoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee.

Business amenities include a business center and meeting rooms. Multilingual staff, tour/ticket assistance, and a garden are also featured at the luxury Quinta Real Monterrey. An airport shuttle (available on request) and an area shuttle are available for a fee. Free self parking is available.

This 5-star San Pedro Garza García hotel is smoke free.

  • 165 guestrooms or units
  • 5 levels
  • 2 buildings
  • Meeting rooms
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Quinta Real Monterrey offers 165 accommodations with minibars and safes. Beds feature premium bedding. Televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has couples treatment room(s). Services include massages. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (MXN 141.00 per stay)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge) from 7 AM - 7 PM
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: MXN 387 for adults and MXN 176 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Pay movies
  • Premium channels
  • Satellite channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Towels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Water-efficient showers only
  • Water-efficient toilets only
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Quinta Real Monterrey

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 387 for adults and MXN 176 for children
  • Fee for wireless internet in public areas: MXN 141.00 per stay (rates may vary)
  • Airport shuttle fee: MXN 450 per vehicle (one-way)
  • Airport shuttle fee per child: MXN 450 (one-way), (from 1 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Quinta Real
Hotel Quinta Real Monterrey
Hotel Quinta Real Monterrey Garza Garcia
Monterrey Quinta Real
Quinta Real Hotel Monterrey
Quinta Real Monterrey
Quinta Real Monterrey Garza Garcia
Quinta Real Monterrey Hotel
Quinta Real Monterrey Hotel San Pedro Garza Garcia
Quinta Real Monterrey Mexico/San Pedro Garza Garcia, Nuevo Leon
Quinta Real Monterrey Hotel Garza Garcia
Monterrey Quinta Real Hotel
Quinta Real Monterrey San Pedro Garza Garcia

Quinta Real Monterrey Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 666 out of 1000 reviews" "
Rating 8 - Good. 148 out of 1000 reviews" "
Rating 6 - Okay. 80 out of 1000 reviews" "
Rating 4 - Poor. 67 out of 1000 reviews" "
Rating 2 - Terrible. 39 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Agustin

Liked: Cleanliness, staff & service, property conditions & facilities
Sin lugar a dudas a pesar de los años una de las mejores opciones.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Location,
Stayed 4 nights in Aug 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The feeling of tranquility, not so many people running around like a rat race.
Stayed 1 night in Aug 2024

4/10 Poor

Juan Pablo

Liked: Staff & service
Disliked: Property conditions & facilities
Mal
Stayed 2 nights in Aug 2024

10/10 Excellent

Jose Javier, Leon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I recently stayed at Quinta Real with my family for a night while traveling to the U.S. Unfortunately, the overall service quality has noticeably declined, particularly in areas of cordiality and attention to detail. For instance, my wife requested honey to be brought to our room, and the room service staff responded dismissively, saying, “It’s not like we give away honey for free.” She ended up having to go to the restaurant herself to get some. Additionally, I asked for a blue pen at the lobby, and they not only didn’t have one but also made no effort to find one. These seemingly minor details significantly impact the guest experience. On a positive note, Oracio from the Bell Boy team provided outstanding service, and the restaurant offered an excellent dining experience, complete with live piano music and great ambiance. Having been a regular at Quinta Real for the past few years, I was surprised and disappointed to see that the excellence in service that I once admired is starting to slip.
Stayed 1 night in Aug 2024

2/10 Terrible

armando

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
very old rooms and needs renovation for price quality ratio.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jose Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2024

10/10 Excellent

Karla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Good room service The decorative pillows in my room smelled awful, threw them away, need to be cleaned Room 115
Stayed 4 nights in Aug 2024

4/10 Poor

Alejandro, Laredo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They charged more than the website stay and was dirty plates and dishes all over the corridors
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it….like always🥰 I”ll back soon☺️
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay one more night😉
Stayed 1 night in Aug 2024

10/10 Excellent

Erick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Sunday brunch with live music
Stayed 1 night in Jul 2024

10/10 Excellent

Monica, Austin

Stayed 5 nights in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Liked: Cleanliness
Stayed 2 nights in Jul 2024

6/10 Okay

Gonzalo

Disliked: Property conditions & facilities
Needs to re
Stayed 2 nights in Jul 2024

10/10 Excellent

MARIO A

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Jul 2024

10/10 Excellent

GABRIELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in San Pedro. Very convenient location across stores and shopping centres. Staff was always nice and kind
Stayed 7 nights in Jun 2024

10/10 Excellent

Eleazar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Francisco

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Stayed 1 night in Jul 2024

10/10 Excellent

leticia

Stayed 1 night in Jul 2024

4/10 Poor

Ana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
It was sad to see how this wonderful hotel has gone downhill.
Stayed 3 nights in Jun 2024

6/10 Okay

Hans

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I did not like the fact that Quinta Real overcharge by using an arbitrary exchange rate and making credit card charge in Mexican Pesos. It is abusive and arbitrary. It spoiled my stay for feeling being robbed.
Stayed 2 nights in Jun 2024