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Wyndham Monterrey Ambassador Centro

3.5 star property
3.5-star hotel near Fundidora Park

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Photo gallery for Wyndham Monterrey Ambassador Centro

Exterior
Bar (on property)
Business centre
Premium bedding, pillowtop beds, in-room safe, desk
Lobby sitting area

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Room service
  • Breakfast available
  • Housekeeping

Explore the area

Map
Av Hidalgo 310 Oriente, Monterrey, NL, 64000
  • Auditorium Pabellón M
    ‪5 min walk‬
  • Macroplaza
    ‪7 min walk‬
  • Fundidora Park
    ‪5 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Master)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking (Master)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Queen Beds, Non Smoking

LED TV

Family Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About the area

Monterrey

Monterrey Centro stay.A stay at this Monterrey Centro hotel places you steps from Plaza Mexico and within a 5-minute walk of Museo Metropolitano de la Ciudad de Monterrey. Monterrey Metropolitan Museum and Auditorium Pabellón M are also within half a mile (1 km).

What's nearby

  • Auditorium Pabellón M - 5 min walk - 0.5 km
  • Macroplaza - 7 min walk - 0.7 km
  • Basilica de Guadalupe - 20 min walk - 1.7 km
  • Fundidora Park - 5 min drive - 4.4 km
  • Cintermex - 6 min drive - 4.8 km

Getting around

  • Padre Mier Station - 6 min walk
  • General Mariano Escobedo Intl. Airport (MTY) - 33 min drive

Restaurants

  • ‪Carl's Jr. - ‬2 min walk
  • ‪Siberiana - ‬1 min walk
  • ‪Chilo Tacos & Grill - ‬2 min walk
  • ‪Barandales - ‬2 min walk
  • ‪1912 CAFE Hotel Ancira - ‬1 min walk

About this property

Wyndham Monterrey Ambassador Centro

3.5-star hotel near Fundidora Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 11 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 9688 square feet (900 square meters) and includes conference space. The business-friendly Wyndham Monterrey Ambassador Centro also features multilingual staff, concierge services, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Monterrey hotel is smoke free.

  • 229 guestrooms or units
  • 12 levels
  • 9688 sq ft of conference space
  • 900 sq m of conference space
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Wyndham Monterrey Ambassador Centro offers 229 air-conditioned accommodations with laptop-compatible safes and hair dryers. Pillowtop beds feature premium bedding. LED televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (MXN 110 per stay; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 375 for adults and MXN 160 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Thin carpet in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LED TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 500.00 per pet, per stay
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 375 for adults and MXN 160 for children
  • Self parking fee: MXN 110 per stay (in/out privileges)
  • Pet fee: MXN 500.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

Breakfast rate categories do not include breakfast for children. A separate breakfast fee may apply to extra persons below 18 years and is payable onsite.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Wyndham Monterrey Ambassador Centro Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 505 out of 1197 reviews
Rating 8 - Good. 231 out of 1197 reviews
Rating 6 - Okay. 189 out of 1197 reviews
Rating 4 - Poor. 136 out of 1197 reviews
Rating 2 - Terrible. 136 out of 1197 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nathan

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Griselda

Liked: Amenities
Perfect
Stayed 4 nights in Nov 2024

10/10 Excellent

Abraham

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very nice staff. Downside is the ac control is locked but it was set to "automatic", so adjusting the temperature should be enough.
Stayed 1 night in Nov 2024

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Adria, Houston

Disliked: Cleanliness, amenities, property conditions & facilities
I have been coming to this hotel for years. It has a very good location. This time I got one of the rooms that are not renovated and it is not the first time I have stayed in that type of room, but it is not the room that they show you on Expedia and the one I selected. I would not have complained, but the facilities in the room were too neglected, stains on the carpet, many long hairs in the bathroom (they were not mine), many hairs in the shower, the hair dryer did not work, the closet door was fallen and they just left it leaning against the wall in the room, the furniture was battered, old and stained plugs and switches, the bed was sunken and although the sheets and pillowcases looked clean, the pillows smelled dirty, I had to put a towel on the pillow to be able to sleep.
Stayed 1 night in Nov 2024

10/10 Excellent

Alma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Elizabeth

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a special request for parking and they were amazing
Stayed 1 night in Nov 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Nov 2024

4/10 Poor

Jair

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are old, smelly, with many things no functioning (e.g., air conditioning control, safe lock) Pictures are misleading.
Stayed 1 night in Nov 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs updating to match the lobby
Stayed 1 night in Oct 2024

6/10 Okay

Mario

Stayed 1 night in Oct 2024

10/10 Excellent

Abraham

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice building, the dining area is beautiful but the rooms could be more spacious.
Stayed 1 night in Oct 2024

10/10 Excellent

Manuel, Dallas

Stayed 1 night in Sep 2024

2/10 Terrible

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Ok
Stayed 3 nights in Oct 2024

10/10 Excellent

Miguel

Liked: Staff & service, property conditions & facilities
Love the suites at this hotel, very spacious!
Stayed 2 nights in Sep 2024

4/10 Poor

jaime

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Old hotel, smells like humidity. Sink wasn't clean with some insects and hair. There were a lot of big cut nails and other debris on the carpet.
Stayed 1 night in Sep 2024

2/10 Terrible

Mahesh

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible place
There was a coffee machine but no coffee, sugar, cups, etc. Out of the 4 days only once the staff came to clean. There was no place to purchase water, and the hotel said they ran out of bottled water. The keys do not work, each time we had to go to the front desk to redo the keys
Stayed 3 nights in Sep 2024

10/10 Excellent

GUILLERMO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Gaspar

Travelled with family
Never staying here again.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
It was cheaper for a reason. Very outdated. Had to ask for a different room because the drains were completely clogged and the room was not cleaned properly before arrival. The lobby was decent but once you go to room floors there is much to be desired. I left for a different hotel for the rest of my stay.
Stayed 2 nights in Sep 2024

2/10 Terrible

Jennifer

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Las instalaciones estaban excesivamente sucias. La regadera del baño estaba llena de cabellos y huellas de zapatos sucios. Las sábanas estaban manchadas y tenían un olor desagradable bien impregnado. No recomiendo este hotel para nada, le pondría 0 estrellas si fuera posible, porque no se merecen ni una estrella siquiera. Se ve que el equipo de limpieza ni hizo el intento de limpiar tantito, porque estaba terrible la suciedad. Según tiene aire acondicionado pero no enfriaba para nada, llevaba mis dos bebés conmigo y estábamos sudando por tan caliente que estaba ahí adentro. El teléfono para llamar a recepción tampoco funcionaba y las toallas del baño estaban rotas. Ah, y para terminarla todavía te cobran el estacionamiento también. 😒 Nos fuimos a primera hora y nos quedamos en el Holiday Inn, el cual cobró casi lo mismo con almuerzo y estacionamiento gratis incluido, ese si lo súper recomiendo!
Stayed 1 night in Sep 2024

2/10 Terrible

ROSSY, Pearland

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Miguel

Stayed 2 nights in Aug 2024

10/10 Excellent

Adriana

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Abraham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful and nice
Stayed 1 night in Aug 2024