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Hotel Heliconia - Monteverde

3.5 star property
3.5-star hotel near Monteverde Butterfly Gardens

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Photo gallery for Hotel Heliconia - Monteverde

Family Suite
Exterior
29-inch LCD TV with cable channels, books
Gulf view King | Living area
Family Suite | Mountain view

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Spa
  • Housekeeping
  • Laundry

Explore the area

Map
Cerro plano, Monteverde, PUntarenas, 60109
  • Monteverde Butterfly Gardens
    ‪9 min walk‬
  • Reserva Biológica Bosque Nuboso Monteverde
    ‪14 min walk‬
  • Monteverde Cloud Forest Biological Reserve
    ‪8 min drive‬
  • La Fortuna (FON-Arenal)
    ‪148 min drive‬

Room options

View all photos for Heliconias Superior

Premium bedding, in-room safe, individually decorated

Heliconias Superior

  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Gulf View Queen

Gulf View Queen

Gulf View Queen

  • 60 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Gulf view King

Gulf view King

Gulf view King

  • Bay view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 60 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family King

Premium bedding, in-room safe, individually decorated

Family King

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Rooms

Mountain view

Family Rooms

  • 60 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Monteverde

Heart of Monteverde.Within a 15-minute walk of the hotel, you'll find Monteverde Butterfly Gardens and Monteverde Orchid Garden. Reserva Biológica Bosque Nuboso Monteverde and Curi-Cancha Reserve are also within 2 miles (3 km).

What's nearby

  • Monteverde Butterfly Gardens - 9 min walk - 0.8 km
  • Monteverde Orchid Garden - 12 min walk - 1.1 km
  • Reserva Biológica Bosque Nuboso Monteverde - 14 min walk - 1.2 km
  • Curi-Cancha Reserve - 4 min drive - 1.9 km
  • Monteverde Cloud Forest Biological Reserve - 8 min drive - 4.2 km

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 155 min drive

Restaurants

  • ‪Laggus Restaurant - ‬13 min walk
  • ‪Café Monteverde - ‬14 min walk
  • ‪Las Riendas Restaurant - ‬2 min walk
  • ‪Tree House Restaurante & Cafe - ‬14 min walk
  • ‪Restaurante Sabor Tico - ‬10 min walk

About this property

Hotel Heliconia - Monteverde

3.5-star hotel near Monteverde Butterfly Gardens
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Spa services, a terrace, and multilingual staff are also featured at the business-friendly Hotel Heliconia - Monteverde. An airport shuttle (available on request), a shopping center shuttle, and a bus station shuttle are available for a fee. Self parking is free. A complete renovation of Hotel Heliconia - Monteverde was completed in January 2024.

This 3.5-star Monteverde hotel is smoke free.

  • 40 guestrooms or units
  • 2 levels
  • 3 buildings
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Heliconia - Monteverde offers 40 accommodations with espresso makers and safes. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. 29-inch LCD televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and Swedish massages.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) from 6:00 AM - 10:00 PM
  • Airport shuttle on request
  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM–9:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available
  • Hosted evening meal available daily for a fee of CRC 0.0

Things to do

  • Spa services
  • Winery release events

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Bathroom emergency pull cord
  • Cobblestone flooring in public areas
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (inches): 39
  • Handrails in hallways
  • Hallway handrail height (inches): 39
  • Handrails in stairways
  • Stairway handrail height (inches): 39
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Entertainment

  • 29-inch LCD TV
  • Cable channels

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Espresso maker

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Individually decorated
  • Individually furnished
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Late check-in subject to availability
Late check-in fee: CRC 0.0 for check-in between midnight and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CRC 0.0
Express check-out available

Special check-in instructions

This property offers transfers from the airport and bus station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Heliconia - Monteverde

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spa fee: CRC 0.0 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: CRC 0.0 for check-in between midnight and 3:00 PM
  • Late check-out fee: CRC 0.0 (subject to availability)
  • Laundry fee: CRC 0.0
  • Spa fee: CRC 0.0
  • Hosted evening meal: CRC 0.0

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Heliconia Hotel
Hotel Heliconia
Hotel Heliconia Monteverde
Heliconia Monteverde
Hotel Heliconia
Heliconia Monteverde
Hotel Heliconia Monteverde
Hotel Heliconia - Monteverde Hotel
Hotel Heliconia - Monteverde Monteverde
Hotel Heliconia - Monteverde Hotel Monteverde

Hotel Heliconia - Monteverde Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 29 out of 69 reviews
Rating 8 - Good. 16 out of 69 reviews
Rating 6 - Okay. 15 out of 69 reviews
Rating 4 - Poor. 5 out of 69 reviews
Rating 2 - Terrible. 4 out of 69 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ariel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a pretty good place to stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Kenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Paige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heliconia
Very nice, clean and all the staff were friendly and helpful, especially Louiz. He was wonderful. Grounds were beautiful with a lot of birds and flowers. Restaurant food wasn’t great but the staff was very good.
Stayed 2 nights in Jul 2024

10/10 Excellent

jim

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Nadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views and grounds. Great location and very spacious. Our kids loved the loft space in the rooms and beds were comfortable. Staff was very friendly and helpful. On site restaurant was very good and breakfast included made an easy start to our days.
Stayed 2 nights in Mar 2024

6/10 Okay

Allyson

Travelled with family
Liked: Cleanliness, staff & service
It was run down compared to other places we stayed. There was no heat/air conditioning and no way to open windows. It was just average.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kris

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, close to downtown, friendly staff and clean room.
Stayed 1 night in Feb 2024

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super friendly and the view was amazing! Short drive to Sante Elena where there are shops and restaurants.
Stayed 3 nights in Nov 2023

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel.
Stayed 2 nights in Aug 2023

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous view of Monte Verde area
Stayed 2 nights in Jul 2023

10/10 Excellent

JOAQUIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Limpio, habitación amplia para una familia de 4. Tranquilo. Linda vista. Bien ubicado. Buena atención. Gracias
Stayed 2 nights in Jun 2023

10/10 Excellent

Esteban

Stayed 3 nights in Apr 2023

10/10 Excellent

Geoffrey

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderfully situated. Very nice wooden work. Very good beds.

10/10 Excellent

isidoro, trujillo alto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
very well cared. beautiful place. nice rooms.
Stayed 1 night in Jul 2022

8/10 Good

Christian

Stayed 1 night in Jul 2022

10/10 Excellent

Keary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in Monteverde
We arrived late and were received with the same enthusiasm as the first customer of the day. Our rooms were clean and comfortable and the property was immaculate. Our breakfast was absolutely amazing! We loved the charm of the hotel and the staff was very accommodating. Close to everything as well.
Stayed 1 night in Jul 2022

10/10 Excellent

Diana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall experience. Beautiful and peaceful location.
Stayed 2 nights in Jun 2022

6/10 Okay

Keith

Liked: Cleanliness, staff & service
Disliked: Room comfort
It was a different experience
When we checked on, the person working the desk spoke to me as if he had an attitude. I did not feel welcomed. The needs were not comfortable and the pillows were flat. At night, it got really cold because there is no heat in the rooms. We tried to reserve the jacuzzi, but was later told that the heater was broken. I was going to plan a proposal while in the jacuzzi, but that fell through. thought about checking out a day earlier.
Stayed 3 nights in Mar 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
There was no telephone inmy room, and light did not work well.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, the staff friendly, breakfast buffet was good...BUT oh my god the parking near impossible to find if you come in at night. Stayed in 500’s section and took forever to find parking for the area (had to drive to sign that said Art something and then another sign that had name of different hotel and holy cow if you went wrong way and had to reverse to turn around on very narrow gravel road) ... if you don’t have a car or drive in during the day it’s alright.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, nice large room. Had to drive to breakfast as we were far away from the restaurant.
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Horrible mattress. Room was clean. Staff was nice.
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Shower stream was weak and shower head in poor condition. Very little hot water. Had to rush not to run out of hot water
Stayed 4 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good lodge-style hotel near Monteverde
Convenient lodge-style hotel close to Monteverde. Staff was very helpful with arranging tours.
Stayed 3 nights in Dec 2017

6/10 Okay

Hugo, SJO

Liked: Room comfort
Nice place but simple.
Confortable room. Nice bed. Great view from the top of the mountain. Breakfast is too simple with little options. Fruit was not fresh. Nice location in Monteverde. Difficult to climb the hill for people with dissabilities.