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Pensión Santa Elena

3.0 star property
3-star hostal near Monteverde Cloud Forest Biological Reserve

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Photo gallery for Pensión Santa Elena

Exterior
Grand Standard
Exterior
Petite Suite
Breakfast, lunch, dinner served; Mexican cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Laundry
  • Free WiFi
  • Restaurant

Explore the area

Map
Santa Elena, Monteverde, Monteverde, 5655
  • Monteverde Butterfly Gardens
    ‪3 min drive‬
  • Reserva Biológica Bosque Nuboso Monteverde
    ‪5 min drive‬
  • Monteverde Cloud Forest Biological Reserve
    ‪9 min drive‬
  • La Fortuna (FON-Arenal)
    ‪146 min drive‬

Room options

View all photos for Petite Suite

Petite Suite

Petite Suite

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Cabin

Grand Cabin

Grand Cabin

  • 24 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Bunk Beds

View all photos for Grand Standard

Grand Standard

Grand Standard

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Monteverde

In Monteverde .At this hostal, you'll be steps from Jardín de Orquídeas and Monteverde Orchid Garden. Mundo de los Insectos and Ficus La Raiz are also within half a mile (1 km).

What's nearby

  • Monteverde Orchid Garden - 1 min walk - 0.2 km
  • Monteverde Butterfly Gardens - 3 min drive - 2.0 km
  • Reserva Biológica Bosque Nuboso Monteverde - 5 min drive - 2.5 km
  • Curi-Cancha Reserve - 6 min drive - 3.2 km
  • Monteverde Cloud Forest Biological Reserve - 9 min drive - 5.5 km

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 153 min drive

Restaurants

  • ‪Café Monteverde - ‬2 min walk
  • ‪Las Riendas Restaurant - ‬16 min walk
  • ‪Tree House Restaurante & Cafe - ‬1 min walk
  • ‪Restaurante Sabor Tico - ‬3 min walk
  • ‪Bon Appetit! - ‬9 min walk

About this property

Pensión Santa Elena

3-star hostal near Monteverde Cloud Forest Biological Reserve
There's a restaurant on site. WiFi is free in public spaces. Pensión Santa Elena also features tour/ticket assistance, a garden, and a picnic area.

Smoking is allowed in designated areas at this 3-star Monteverde hostal.

  • 35 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Dining venue
Pensión Santa Elena offers 35 accommodations. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private or shared bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 9:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Up to 2 children 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Pensión Santa Elena Hostel Monteverde
Pensión Santa Elena Monteverde
Pensión Santa Elena
Pensión Santa Elena Hostal Monteverde
Pensión Santa Elena Hostal
Pensión ta ena Montever
Pensión Santa Elena Hostal
Pensión Santa Elena Monteverde
Pensión Santa Elena Hostal Monteverde

Pensión Santa Elena Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 168 out of 352 reviews
Rating 8 - Good. 133 out of 352 reviews
Rating 6 - Okay. 33 out of 352 reviews
Rating 4 - Poor. 10 out of 352 reviews
Rating 2 - Terrible. 8 out of 352 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

K

Liked: Staff & service, property conditions & facilities
Great for the solo female traveller
As a female traveller, I felt completely safe here and would definitely stay again if I'm ever back in Monteverde. Great place for a solo traveller with a communal kitchen to help keep down expenses of eating out. WiFi in all the rooms. Staff were extremely friendly, welcoming and helpful 😊 My only complaint would be the floors in my room hadn't been cleaned (but in fairness it's a 2 star hostel, not a 5 star hotel). Make sure you have some flip flops or slippers for the room and then its not a problem 👌
Stayed 6 nights in Mar 2024

8/10 Good

Olivia

Liked: Cleanliness, staff & service
Comfortable, convenient.
Super convenient location, very clean and comfy bed, warm shower, staff helpful and breakfast included with ease. Downside: noisy road, lots of dust and exhaust fumes. However, if you’re staying here it’s likely because you want the central location and it’s right in the centre so it’s perfect. Wouldn’t stay if I had a car. The kitchen facilities could also do with updating: better pans and more fridge space.
Stayed 2 nights in Mar 2024

10/10 Excellent

Donal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Good location, but…
Santa Elena Pension is in a central spot of Monteverde. However, there is poor noise isolation so you can really hear the traffic outside. In addition, some of the staff were a bit rude and unhelpful. The room itself is fine, but the floor is concrete and uneven.
Stayed 1 night in Mar 2024

8/10 Good

Cecilia, austin

Liked: Cleanliness, staff & service, property conditions & facilities
Pension was good the breakfast was perfect, the kitchen worked well too and room was great. They had free yoga and they helped us book tours and things to do.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très belle expérience. Réception très efficace. Très propre. Cuisine communautaire bien organisée. Espace commun correct. Emplacement central près de tout à pied.
Stayed 3 nights in Feb 2024

8/10 Good

Eszter, Gloucester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic but well kept property in a very convenient location. Staff were friendly and helpful.
Stayed 3 nights in Mar 2024

8/10 Good

Fraser

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, convenient and good value place in the centre of Santa Elena
Stayed 2 nights in Feb 2024

6/10 Okay

Maria

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Excellent location, well equipped and clean common area, free breakfast. Paper thin walls, squeaky bed.
Stayed 2 nights in Feb 2024

6/10 Okay

Erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concept is interesting. Makes for a lovely youth hostel. Was surprised it was so much in the city. Breakfast was very good.
Stayed 2 nights in Feb 2024

6/10 Okay

xuejun

Travelled with family
Stayed 2 nights in Feb 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hostel experience!
This is an amazing place to stay. Feels like a cozy bed and breakfast up in the mountains. The staff is so friendly and accommodating! Common areas are comfortable and the free breakfast is a great way to start your day.
Stayed 3 nights in Jan 2024

10/10 Excellent

Katherine

Stayed 3 nights in Jan 2024

10/10 Excellent

Lee

Stayed 2 nights in Jan 2024

4/10 Poor

Bryson

Disliked: Staff & service, amenities, property conditions & facilities
Definitely a hostel in terms of quality of facilities. Very small rooms. Loud since it is located on a busy road.
Stayed 5 nights in Dec 2023

8/10 Good

LAURA

Travelled with family
Liked: Staff & service
Disliked: Amenities
We really enjoyed our stay at the pension. We had the chance to meet with beautiful people and share parts of our trip with them. The place is very well located, but the area is quite busy and get somehow quite noisy with traffic noise in the background.
Stayed 4 nights in Dec 2023

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Santa Elena
Great hostel close to restaurants. Easily walkable. Great breakfast. The staff is amazing.
Stayed 1 night in Dec 2023

6/10 Okay

Hilla

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Check if it is what you are looking for
Stayed 2 nights in Dec 2023

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
I am a senior traveler and was trying to bring the self-indulgence of a solo trip in on a budget. Staying at Pension Santa Elena helped. I had a Garden Standard Room with private bath. Location in the town in very good for a traveler without a car. As noted by others staff are pleasant, informative and helpful with making travel arrangements. Room was basic but comfortable, shower was good. Found the pension quiet at night, though an early start to motorcycle traffic in the am might be a problem for some. Satisfied with the breakfast. If you are out and about before it is offered at 7 am, Panaderia Jimenez just up the street opens at 0500 and has good coffee.
Stayed 4 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very helpful and friendly. Good central location
Stayed 1 night in Dec 2023

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for our 3 Monteverde nights
Excellent family experience. Easy walking to city. Comfortable amenities. Loft bed for one kiddo - very exciting. Wonderful daily breakfast. Would definitely stay again.
Stayed 3 nights in Jul 2023

8/10 Good

MacKenzie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very nice and helpful. I enjoyed the courtyard.
Stayed 3 nights in May 2023

10/10 Excellent

Isabella

Stayed 2 nights in Mar 2023

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great for our family. Helpful knowledgeable staff, great breakfast and perfect location in the center of Santa Elena.
Stayed 3 nights in Mar 2023

10/10 Excellent

Meredith, Sandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 4th time staying at the Pension Santa Maria. Staff and guests are super friendly. Location is very centralized. Beds are comfortable (but bring your own pillows).
Stayed 1 night in Apr 2023