4/10 Poor
Ebrahim
Travelled with family and small children
22 Aug 2024
Liked: Cleanliness
Disliked: Amenities
This property is not a 4-star hotel by any standard! The check-in process was incredibly confusing, with no one available to assist. I had to contact a representative multiple times to figure out where to go and find the key, which turned out to be on a table in the gym with my name on it. Check-out was equally problematic, as I never received clear instructions on where to leave the key/fob, so I just left it where I found it.
The property itself is an old residential building with many units. Although our 3-bedroom unit was clean, it did not feel like a 4-star accommodation. We received only one key/fob for the unit and did not get any additional ones despite asking. While there was a coffee machine and a water boiler, there was no coffee or tea provided, not a big deal, just annoying to find out in the morning. Additionally, there were only two coffee mugs and two water glasses, which is insufficient for a 3-bedroom unit.
The location of the property was good, walking distance to many restaurants and attractions.
Overall, I do not recommend this property. For the same rate, you can find much better accommodations in Montreal.
Ebrahim
Stayed 2 nights in Aug 2024