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Grand Hotel Suisse Majestic, Autograph Collection

4.0 star property
4-star Belle Époque hotel, connected to a shopping center in Montreux City Centre

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Photo gallery for Grand Hotel Suisse Majestic, Autograph Collection

Deluxe Room, 1 Queen Bed, Non Smoking, Lake View (Balcony)
Junior Suite, 1 Queen Bed, Non Smoking, Lake View
Superior Room, 1 Queen Bed, Non Smoking, City View
Exterior
Junior Suite, 1 Queen Bed, Non Smoking, Lake View

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Gym

Explore the area

Map
45 Avenue Des Alpes, Montreux, VD, 1820
  • Montreux Ferry Terminal
    ‪3 min walk‬
  • Place du Marche
    ‪6 min walk‬
  • Château de Chillon
    ‪6 min walk‬
  • Sion (SIR)
    ‪48 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds, Non Smoking (Balcony)

Superior Room, 2 Single Beds, Non Smoking (Balcony)

Superior Room, 2 Single Beds, Non Smoking (Balcony)

  • Partial lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Single Beds, Non Smoking, City View

Superior Room, 2 Single Beds, Non Smoking, City View

Superior Room, 2 Single Beds, Non Smoking, City View

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed, Non Smoking, City View

Superior Room, 1 Queen Bed, Non Smoking, City View

Superior Room, 1 Queen Bed, Non Smoking, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed, Non Smoking, Lake View

Junior Suite, 1 Queen Bed, Non Smoking, Lake View

Junior Suite, 1 Queen Bed, Non Smoking, Lake View

  • Lake view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking, Partial Lake View

Superior Room, 1 Queen Bed, Non Smoking, Partial Lake View

Superior Room, 1 Queen Bed, Non Smoking, Partial Lake View

  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed, Non Smoking

Junior Suite, 1 Queen Bed, Non Smoking

Junior Suite, 1 Queen Bed, Non Smoking

  • Partial lake view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room, 1 Single Bed, City View

Classic Room, 1 Single Bed, City View

Classic Room, 1 Single Bed, City View

  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Lake View (Balcony)

Deluxe Room, 1 Queen Bed, Non Smoking, Lake View (Balcony)

Deluxe Room, 1 Queen Bed, Non Smoking, Lake View (Balcony)

  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking, Lake View (Balcony)

Deluxe Room, 2 Single Beds, Non Smoking, Lake View (Balcony)

Deluxe Room, 2 Single Beds, Non Smoking, Lake View (Balcony)

  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 Queen Bed, Non Smoking, Lake View

Junior Suite, 1 Queen Bed, Non Smoking, Lake View

Junior Suite, 1 Queen Bed, Non Smoking, Lake View

  • Lake view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

MONA Ex-Eurotel

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1003)
The price is CA $304
per night
CA $337 total
includes taxes & fees
8 Mar - 9 Mar
MONA Ex-Eurotel

About the area

Montreux

Heart of Montreux.You'll be steps from Montreux Ferry Terminal and within a 10-minute walk of Place du Marche with a stay at this Montreux City Centre hotel. Château de Chillon and Musée de Montreux are also within half a mile (1 km).

What's nearby

  • Place du Marche - 6 min walk
  • Château de Chillon - 6 min walk
  • Montreux Christmas Market - 7 min walk
  • Freddie Mercury Statue - 7 min walk
  • Montreux Casino - 9 min walk

Getting around

  • Montreux (ZJP-Montreux Train Station) - 1 min walk
  • Geneva International Airport (GVA) - 64 min drive

Restaurants

  • ‪Le Metropole - ‬3 min walk
  • ‪Fleur de Pains SA - ‬1 min walk
  • ‪La Rouvenaz - ‬5 min walk
  • ‪Restaurant Pizzeria au Parc - ‬4 min walk
  • ‪Bar 45bis // Hotel Suisse-Majestic Montreux - ‬1 min walk

About this property

Grand Hotel Suisse Majestic, Autograph Collection

4-star Belle Époque hotel, connected to a shopping center in Montreux City Centre
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 7 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 7266 square feet (675 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Grand Hotel Suisse Majestic, Autograph Collection.

This Belle Époque Montreux hotel is smoke free.

  • 1 building
  • 155 guestrooms or units
  • 8 levels
  • 7266 sq ft of conference space
  • 675 sq m of conference space
  • Built in 1870
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Grand Hotel Suisse Majestic, Autograph Collection offers 155 air-conditioned accommodations with free minibar items and safes. Beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with satellite channels and pay movies.

Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. This Montreux hotel provides complimentary wireless Internet access. Housekeeping is offered daily and change of bedsheets can be requested.

Languages

English, French, German, Italian, Portuguese, Russian

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CHF 29 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center

Accessibility

  • Elevator

Room amenities

Entertainment

  • 43-inch flat-screen TV
  • Pay movies
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Free minibar

More

  • Desk
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 60.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 60.0 per day.
  • Cribs (infant beds) are available for CHF 60 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 7.00 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 29 per person
  • Pet fee: CHF 60.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 60 per stay
  • Rollaway bed fee: CHF 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, Eurocard, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 4 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Grand Hotel Suisse
Grand Hotel Suisse Majestic
Grand Hotel Suisse Majestic Montreux
Grand Suisse Majestic
Grand Suisse Majestic Hotel
Hotel Grand Suisse Majestic
Hotel Suisse Majestic
Suisse Majestic
Suisse Majestic Grand Hotel
Suisse Majestic Hotel
Suisse Majestic Grand Montreux
Grand Suisse Majestic Montreux
Hotel Suisse Majestic Grand
Grand Hotel Suisse Majestic, Autograph Collection Hotel
Grand Hotel Suisse Majestic, Autograph Collection Montreux
Grand Hotel Suisse Majestic, Autograph Collection Hotel Montreux

Grand Hotel Suisse Majestic, Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 630 out of 1003 reviews
Rating 8 - Good. 259 out of 1003 reviews
Rating 6 - Okay. 71 out of 1003 reviews
Rating 4 - Poor. 32 out of 1003 reviews
Rating 2 - Terrible. 11 out of 1003 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 3 nights in Sep 2024

10/10 Excellent

Macie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVE THIS HOTEL. beautiful view. friendly staff. extremely clean and upscale.
Stayed 1 night in Oct 2024

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view of lake Geneva from our room. Comfy rooms with a French aesthetic. Easy access to surrounding attractions including Chateau Chillon and Fort Chillon. Very nice restaurant as well with delicious food. I hope to return here soon to explore more of Montreux and the surrounding area.

10/10 Excellent

Melanie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was fantastic. Had an excellent stay, thanks 😁
Stayed 5 nights in Nov 2024

10/10 Excellent

Ngoc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view and great room services
Stayed 1 night in Oct 2024

8/10 Good

Amin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good, amazing view of lake Geneva, nice staff, very convenient location. On the negative side, rooms are small and the room configuration is not smart
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Loved every minute at this hotel ! Gorgeous View Exceptional service The bed was beyond comfortable Extremely well maintained
Stayed 3 nights in Sep 2024

10/10 Excellent

elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent historic hotel in a picturesque location right on the lake. From a view standpoint, splurging for the lake-view room is worth it. The staff was friendly and helpful and the area is beautiful and walkable. The room was large and comfortable and breakfast was excellent. Huge bonus, right across the street from the train station. I have a couple of complaints and I have these same complaints with every one of these older, historic hotels. They seem to be lacking in soundproofing and transfer noise from adjacent or above rooms. Second, every balcony hotel in Europe seems to allow smoking. This is unfair to those of us who don't smoke. I don't want to smell or hear people in the adjoining rooms. I also DO want to enjoy my balcony. I'm sure there's some sort of a calculation and because most Europeans smoke, they allow it. I have yet to be at a balcony hotel that didn't allow smoking and it's annoying. Can't even open the windows if the balcony next to you or below you is smoking. It just comes right in the room. Completely unfair.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very friendly & helpful. My room had a balcony with an incredible view. Room was clean. Only suggestion, tub was deep & it really needed a grab bar as you came out. Lots of outlets. Many nearby restaurants & close to the lake.
Stayed 3 nights in Sep 2024

8/10 Good

Paul, Dover

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is located across from the train station. They also supply passes to the local buses to get around town as needed. The breakfast is very expensive, 30 chf per person. There was a patisserie just up the street where you could get breakfast pretty cheaply. For whatever reason the cooling system wasn’t working and we were told to open windows and they also supplied a portable oscillating fan.
Stayed 2 nights in Sep 2024

10/10 Excellent

PATRICK, MARKHAM

Liked: Cleanliness, staff & service, property conditions & facilities
Right across the SBB station. Cafe next to the hotel for breakfast and light lunch.
Stayed 3 nights in Sep 2024

4/10 Poor

Gaeon

Travelled with group
Liked: Cleanliness, property conditions & facilities
When we were checking out, the staff asked if we had eaten breakfast, and we said no, and the staff told us that we only had to pay the city tax, so we paid. But later, a long time later, they took the breakfast cost out of our deposit. So when I called, they said they would refund us, but they didn't, so I had to call three more times to get a refund. I was so upset that I thought it was because I was a foreigner. It was strange that they took my money so long after I checked out. And they made me call them multiple times.
Stayed 1 night in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Suisse was an incredible experience. The hotel is conveniently located next to the train station, central on the promenade and just a short walk from the dock. It’s a lovely place, every room pays great attention to detail and comfort. The staff was friendly and helpful. The restaurant was top notch, as well.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Excellent hotel. Great staff.
Stayed 3 nights in Aug 2024

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

justin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nightmare experience
Their customer service is 0/5 or an F. Got stuck in NJ due to weather and tried to cancel our 3 night stay. They refused and told us to take it up with hotels.com. They would not even allow us to cancel 2 of the 3 nights eventhough we gave them advanced notice. The stay was a Monday thru Thursday and they still had rooms available during that time because we checked daily. Long story short we never made it to Switzerland, tried to reason with them to come to a fair agreement and they refused even a partial refund. Ended up spending 3 days in the Newark airport instead. Vacation ruined and out over a $1000 due to the hotel not being reasonable. We had 2 options to either pay early which we did or pay at the property so we are being punished for paying them early.
Stayed 3 nights in Aug 2024

10/10 Excellent

yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Renicia

Stayed 1 night in Jul 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely ocean view rooms
Stayed 1 night in Jul 2024

10/10 Excellent

Margaret

Stayed 1 night in Jun 2024

8/10 Good

Merav

Stayed 1 night in Jul 2024

8/10 Good

Ulrich

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024