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Grand Cantalagua Hotel Morelia, BW Signature Collection

4.0 star property
4-star family-friendly hotel near Morelia Cathedral, connected to a shopping center

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Photo gallery for Grand Cantalagua Hotel Morelia, BW Signature Collection

Outdoor pool, pool umbrellas, sun loungers
Premium bedding, down comforters, in-room safe, desk
Property amenity
Aerial view
Premium bedding, down comforters, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Gym
  • Bar
  • Spa

Explore the area

Map
Av Ventura Puente Esq Camelina, Morelia, MICH, 58070
  • Morelia Convention Center
    ‪4 min walk‬
  • Benito Juarez Zoo
    ‪14 min walk‬
  • Morelia Cathedral
    ‪4 min drive‬
  • Morelia, Michoacán (MLM-General Francisco Mujica Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Non Smoking

Junior Suite, 2 Queen Beds, Non Smoking

Junior Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed, Non Smoking (Living Room)

Premium bedding, down comforters, in-room safe, desk

Presidential Suite, 1 King Bed, Non Smoking (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 2
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

Morelia

Heart of Morelia.With a stay at this Félix Ireta hotel, you'll be steps from José María Morelos Theater and Morelia Convention Center. Also, Orquidario is within half a mile (1 km) and Benito Juarez Zoo is within 2 miles (3 km).

What's nearby

  • Morelia Convention Center - 4 min walk - 0.4 km
  • Benito Juarez Zoo - 14 min walk - 1.2 km
  • Morelia Aqueduct - 3 min drive - 2.4 km
  • Morelia Cathedral - 4 min drive - 4.0 km
  • Paseo Altozano Mall - 8 min drive - 6.0 km

Getting around

  • General Francisco Mujica Intl. Airport (MLM) - 39 min drive

Restaurants

  • ‪San Miguelito - ‬6 min walk
  • ‪Vainilla Chocolate - ‬6 min walk
  • ‪Las Ahogadictas - ‬10 min walk
  • ‪Caliente Casino - ‬6 min walk
  • ‪Las Trojes - ‬9 min walk

About this property

Grand Cantalagua Hotel Morelia, BW Signature Collection

4-star family-friendly hotel near Morelia Cathedral, connected to a shopping center
Grand Cantalagua Hotel Morelia, BW Signature Collection offers its guests an outdoor pool, an outdoor tennis court, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 0 square feet (0 square meters) and includes a conference center. Spa services, a terrace, and multilingual staff are also featured at the family-friendly Grand Cantalagua Hotel Morelia, BW Signature Collection. Parking is available for a fee.

This 4-star Morelia hotel is smoke free.

  • 253 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 0 sq ft of conference space
  • 0 sq m of conference space
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Grand Cantalagua Hotel Morelia, BW Signature Collection offers 253 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Morelia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, Spanish

Similar properties

Exterior detail

Fiesta Inn Morelia Altozano

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,004 reviews
The price is CA $115
CA $136 total
includes taxes & fees
13 Apr - 14 Apr
Fiesta Inn Morelia Altozano

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Train station drop-off shuttle (surcharge)
  • Self parking on site (MXN 25 per stay)
  • Uncovered valet parking on site (MXN 25 per stay)

Food and drink

  • Daily buffet breakfast available 8:00 AM to noon for a fee: MXN 270 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's club
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Tennis lessons

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 290.0 per day.
  • Cribs (infant beds) are available for MXN 200.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 270 per person
  • Self parking fee: MXN 25 per stay
  • Uncovered valet parking fee: MXN 25 per stay
  • Crib (infant bed) fee: MXN 200.0 per day
  • Rollaway bed fee: MXN 290.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Gran Hotel Morelia
Best Western Morelia
Best Western Plus Gran Hotel
Best Western Plus Gran Hotel Morelia
Best Western Plus Gran Morelia
Best Western Plus Morelia
Gran Hotel Morelia
Hotel Best Western Morelia
Hotel Best Western Plus Morelia
Morelia Gran Hotel
Best Western Plus Gran Hotel Morelia
Grand Cantalagua Hotel Morelia BW Signature Collection
Grand Cantalagua Hotel Morelia, BW Signature Collection Hotel
Grand Cantalagua Hotel Morelia, BW Signature Collection Morelia

Grand Cantalagua Hotel Morelia, BW Signature Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 849 out of 1334 reviews
Rating 8 - Good. 310 out of 1334 reviews
Rating 6 - Okay. 104 out of 1334 reviews
Rating 4 - Poor. 39 out of 1334 reviews
Rating 2 - Terrible. 32 out of 1334 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

RAUL, SANTA ANA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great and breakfast buffet is excellent. Customer service we received from one of managers Maria Elena Zamora was really good. Thank you and we’ll see you guys back next year. Highly recommended!!!!
Stayed 2 nights in Dec 2024

8/10 Good

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel , close to everything
Another excellent stay. We would have rated it at 5 stars but they had construction going on and the noise during the day was relentless…had they advised us during the booking process of the construction and noise, we could’ve taken that into consideration and possibly booked another hotel. Other than that the e hotel is getting a long overdue makeover and it’s better for it
Stayed 1 night in Nov 2024

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are undergoing renovations but the service and rooms were great
Stayed 2 nights in Nov 2024

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing...very clean
Stayed 3 nights in Nov 2024

8/10 Good

Jose

Stayed 3 nights in Oct 2024

10/10 Excellent

Estala Berenice

Stayed 1 night in Oct 2024

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

8/10 Good

tatiana

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice comfortable hotel. Nothing fancy but works for sleeping.
Stayed 4 nights in Oct 2024

10/10 Excellent

JAIME

Stayed 1 night in Oct 2024

10/10 Excellent

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with restaurant and bar. Very nice staff
Stayed 5 nights in Oct 2024

6/10 Okay

Eugenio, Coral Gables

Travelled with partner
Liked: Staff & service
The hotel recently changed hands, the new management still needs to work some kinks regarding cleanliness, maintenance and efficiency
Stayed 2 nights in Oct 2024

10/10 Excellent

Sandra

Travelled with partner
Everyone was excellent , awesome experience.
Stayed 2 nights in Oct 2024

8/10 Good

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención por parte del equipo en las diferentes áreas. Habitaciones muy limpias y con suficiente espacio. Perfecta ubicación, el único tema en contra en estas fechas es que están haciendo algunos trabajos no sé si de remodelación o reparaciones, el ruido es constante durante el día aunque cabe mencionar que una vez estando dentro de tu habitación ya no se escuchaba nada.
Stayed 2 nights in Oct 2024

2/10 Terrible

Sean, Calgary

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I'm not even sure where to start. Walls between rooms are paper thin, elevators small and extremely slow, property overall stuck in the 1970's. Our room was dated, furniture in need of full replacement, tiny TV and unfortunately we were bitten by bugs all night in bed. Im assuming bed bugs. The pictures online are very deceiving. We heard noise all night from the room next door to the noisy elevators and people in the hall. Both the sink and shower had a constant drip we could not turn off. The room smelled badly. We didnt even stay the second night of our two night stay. Didn’t even ask for a refund, just booked another hotel in centro and got out of there. Ive stayed in several hotels in Morelia and this was by far the worst.
Stayed 2 nights in Oct 2024

6/10 Okay

E

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Muy mal servicio en recepcion
Stayed 2 nights in Oct 2024

10/10 Excellent

Guadalupe

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and safe location. Clean and great amenities
Stayed 1 night in Oct 2024

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

herson

Stayed 1 night in Aug 2024

10/10 Excellent

Javier

Stayed 7 nights in Jun 2024

10/10 Excellent

Gustavo

Stayed 2 nights in Aug 2024

10/10 Excellent

Rudy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel and the second time we've stayed here. The staff is very helpful and polite. Only issue we had was the service elevator was broken so the elevators were limited to customers due to staff using the regular elevators. Would highly recommend staying here for your next visit to Morelia. We'll be back soon
Stayed 2 nights in Aug 2024

4/10 Poor

gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ive been going to this hotel for many years, t their prices increased from $80 a night to over $180 a night. Everything the same don't understand the price increase don't think I'll stay here again at those prices to sad
Stayed 1 night in Aug 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly staff, the Bell-hop (Paco) was excellent and very attentive, full of information.
Stayed 2 nights in Jul 2024

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smells good not like others, it’s surrounded by lots of trees 🌲 it makes you feel out in the forest, it has a pool 🏊 surrounded by big green grass yards it is so relaxing….
Stayed 1 night in Jul 2024