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Quality Suites

2.5 star property
Art Deco hotel perfect for exploring Morristown

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Suites

Lobby
Reception
Indoor pool
Aerial view
Suite, Non Smoking

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry
  • Air conditioning

Explore the area

Map
3660 W Andrew Johnson Hwy, Morristown, TN, 37814
  • Manley Plaza
    2 min walk
  • Morristown Plaza
    3 min drive
  • Morristown-Hamblen Healthcare Center
    5 min drive
  • Morristown, TN (MOR-Moore-Murrell)
    4 min drive

Room options

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking

In-room safe, desk, iron/ironing board, free wired internet

Suite, Non Smoking

  • 29 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 Double Sofa Bed

View all photos for Deluxe Suite, Non Smoking

Deluxe Suite, Non Smoking

Deluxe Suite, Non Smoking

  • 46 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

Exterior

Best Western Plus Morristown Conference Center Hotel

Pool
Breakfast included
Pet-friendly
Kids pool
4.3 out of 5, Excellent, (1004)
The price is CA $135
per night
CA $157 total
includes taxes & fees
10 Jan - 11 Jan
Best Western Plus Morristown Conference Center Hotel

About the area

Morristown

City center stay.At this hotel, you'll be steps from Manley Plaza and within a 15-minute walk of Fountain Plaza. Cherokee Crossing and Merchants Greene are also within 2 miles (3 km).

What's nearby

  • Millstone Golf Club - 7 min drive
  • Cherokee Park - 11 min drive
  • Panther Creek State Park - 11 min drive
  • Cherokee Reservoir - 15 min drive
  • Great Smoky Mountains Expo Center - 16 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 60 min drive

Restaurants

  • ‪Texas Roadhouse - ‬17 min walk
  • ‪Chick-fil-A - ‬2 min drive
  • ‪Huey Magoo's Chicken Tenders - ‬18 min walk
  • ‪Zaxby's - ‬2 min drive
  • ‪Good Ole Days Sports Grille - ‬2 min drive

About this property

Quality Suites

Art Deco hotel perfect for exploring Morristown
Quality Suites offers its guests an indoor pool and a fitness center. There's a coffee shop/cafe on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

There's an onsite business center. The business-friendly Quality Suites also features a vending machine, coffee/tea in a common area, and a fireplace in the lobby. Self parking is free.

This Art Deco Morristown hotel is smoke free.

  • 1 building
  • 82 guestrooms or units
  • 3 levels
  • Built in 1992
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
Quality Suites offers 82 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Sofa bed

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6 AM–9 AM
  • 1 coffee shop/cafe
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch LED TV
  • Cable channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Hotel Morristown
Comfort Suites Morristown
Comfort Hotel Morristown
Quality Suites Morristown
Quality Suites Hotel Morristown
Quality Suites Hotel
Quality Suites Morristown
Quality Suites Hotel Morristown

Quality Suites Reviews

Reviews

6.6
Rating 10 - Excellent. 106 out of 432 reviews" "
Rating 8 - Good. 120 out of 432 reviews" "
Rating 6 - Okay. 66 out of 432 reviews" "
Rating 4 - Poor. 60 out of 432 reviews" "
Rating 2 - Terrible. 80 out of 432 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Andrew

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in around midnight with my wife and 2 kids. Went to the room and it smelled funny. After trying to sleep for a couple hours I woke up coughing. After turning the lights on to take a better look the AC and the walls by the window were covered in mold. The ceilings had stains from water leaks, the drapes were stained as well from apparent water exposure. I went to the desk asking for a refund seeing we had only been there a couple hours. He said no "we had been asleep already". I showed him pictures still no change. No other rooms were available either. I had to drive another hour to near by Knoxville to rent another hotel room. So now I'm out the 2 days I paid for only 2-3 hours tops at this run down hotel. I am filing a lawsuit in their county for this. Expedia should do a better job of checking their list of hotels.
Stayed 2 nights in Sep 2024

6/10 Okay

Alan

Stayed 3 nights in May 2024

8/10 Good

Willie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Aug 2024

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Would be good if the pool opened earlier.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Room comfort
When we checked in we were given a room for which the bathroom commode looked like it hadn't been cleaned for quite some time. We were switched to another room and the toilet flapper wasn't working properly. This property has gone down hill in the last couple of years.
Stayed 2 nights in Aug 2024

10/10 Excellent

BARRY, ARCHDALE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to add
Stayed 2 nights in Aug 2024

8/10 Good

David

Stayed 1 night in Jul 2024

6/10 Okay

Rebecca

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not the greatest
The hotel's breakfast was not that great. The water for the bathtub did not have any cold water at all. It was either hot or scalding.
Stayed 1 night in Jul 2024

2/10 Terrible

Ashley

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
It was disgusting I will never stay here again. There was leaks in walls mold stunk like dog pee etc there was even black mold in the pool.
Stayed 1 night in Jul 2024

6/10 Okay

Craig

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs a lot of attention
Property is in poor condition. Rooms are dated and small. I'm surprised this is a Choice hotel. Staff was friendly.
Stayed 1 night in Jul 2024

4/10 Poor

Maria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet and secluded but not very clean. It was a last minute stay and I had two small children with me, the front desk wasn’t very friendly and welcoming
Stayed 2 nights in Jul 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

8/10 Good

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Bfast was excellent
Stayed 1 night in May 2024

10/10 Excellent

Debbie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

Christopher

Travelled with group
There was a horrible smell on the thrird floor near the ice machine. There was a few old air conditioners setting in the hall there. I believe that they was causing the odor. Other than that i enjoyed my stay. My room was clean and cool.
Stayed 2 nights in Jun 2024

8/10 Good

Yumi

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and 100 recommended
Stayed 1 night in Jun 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

2/10 Terrible

Sydney

Stayed 1 night in Jun 2024

2/10 Terrible

Sydney

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Tiffany

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Friendly staff but needs a good cleaning/update
Stayed for a basketball tourney so thankfully the room did not need to be used much. The comforter had cigarette burns in them, the pull out sofa was not usable due to it being stained so badly. Stains all in the floors. The staff was nice, just needs a lot of updating/cleaning.
Stayed 1 night in May 2024

10/10 Excellent

Aimee

Stayed 1 night in May 2024

2/10 Terrible

Misty

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Misty

Disliked: Staff & service, room comfort
It was absolutely horruble the lady at fesk was cursing the customers when they walked away and telling us all kinds of bad things and a man had fied there that morning he was left with door open and it was just thr worst thing ever made my whole week terrible
Stayed 1 night in Jan 2024