As a whole our stay was fine, I like Marston’s Inn and usually a go to for me. However in particular the family room we had wasn’t of standard. There was black mould all over the bathroom roof, dirty shower curtain, hairs all over bath and sink, mirror not cleaned, thick dust around skirting board, snot all over the walls, gaps in window so room wasn’t warm at all.
Staff were friendly and helpful although we couldn’t move room as the hotel was fully booked but we did get a free breakfast for it 👏