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Palms, Mount Lavinia

4.0 star property
4-star beachfront hotel with outdoor pool

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Photo gallery for Palms, Mount Lavinia

Lobby
Sundeck
Deluxe Double Room
Outdoor pool
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
No. 52, De Saram Road, Mount Lavinia
  • Mount Lavinia Beach
    ‪5 min walk‬
  • Siddhalepa Ayurveda Hospital
    ‪3 min drive‬
  • Dehiwala Zoological Garden
    ‪5 min drive‬
  • Colombo International Airport (RML)
    ‪13 min drive‬

Room options

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Triple Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Double Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Interior

Sithila Villa

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
5.0 out of 5, Exceptional, (1)
The price is CA $29
per night
CA $39 total
includes taxes & fees
21 Feb - 22 Feb
Sithila Villa

About the area

Mount Lavinia

Beachside getaway.Stay at this Mount Lavinia hotel and you'll be within half a mile (1 km) of Mount Lavinia Beach and 2 miles (3 km) of Siddhalepa Ayurveda Hospital. Traditional Puppet Art Museum and Dehiwala Zoological Garden are also within 3 miles (5 km).

What's nearby

  • Mount Lavinia Beach - 5 min walk
  • Bellagio Casino - 10 min drive
  • Lanka Hospital - 10 min drive
  • Colombo City Centre - 12 min drive
  • Galle Face Green - 12 min drive

Getting around

  • Wellawatta Railway Station - 13 min drive
  • Bandaranaike Intl. Airport (CMB) - 68 min drive

Restaurants

  • ‪Saas Hotel - ‬6 min walk
  • ‪Mount Lavinia - Terrace Restaurant - ‬9 min walk
  • ‪Old Thomians Swimming Club - ‬5 min walk
  • ‪Burger King - ‬12 min walk
  • ‪Harpo's Pizza & Pasta - ‬11 min walk

About this property

Palms, Mount Lavinia

4-star beachfront hotel with outdoor pool
Palms, Mount Lavinia offers its guests an outdoor pool and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and a meeting room are available. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Palms, Mount Lavinia. An airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Mount Lavinia hotel.

  • 43 guestrooms or units
  • 3 levels
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Palms, Mount Lavinia offers 43 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bidets, and complimentary toiletries.

This Mount Lavinia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Roundtrip train station shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 7 AM–10 AM: USD 08-08 for adults and USD 04-08 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 40-inch TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: USD 35
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 35

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palms, Mount Lavinia

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 30.00
  • New Year's Eve (31 December) Gala Dinner per child: USD 30.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 08 to 08 for adults, and USD 04 to 08 for children
  • Airport shuttle fee: USD 45 per vehicle (one way)
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-out fee: USD 35 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Palm Beach Hotel Mount Lavinia
Palm Beach Mount Lavinia
Palms Mount Lavinia Hotel
Palms Mount Lavinia
Palms, Mount Lavinia Hotel
Palms, Mount Lavinia Mount Lavinia
Palms, Mount Lavinia Hotel Mount Lavinia

Palms, Mount Lavinia Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 11 out of 54 reviews
Rating 8 - Good. 20 out of 54 reviews
Rating 6 - Okay. 9 out of 54 reviews
Rating 4 - Poor. 8 out of 54 reviews
Rating 2 - Terrible. 6 out of 54 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, very good hotel overall. Will repeat if I am in Colombo again
Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Room wasn’t cleaned properly, could see small spider’s web everywhere in the room (wall lamps, bed headboard). Tea and coffee tray wasn’t cleaned and used ones had not been replaced with new bags. Wardrobe wasn’t cleaned. TV channels weren’t clear or cannot see at all.
Stayed 1 night in May 2019

10/10 Excellent

Deepa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 14 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very big and the hotel staff was very friendly. Only bad thing was the bathroom. It was kind of old and smelled a little.
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Pleasant Hotel
Visited for a family gathering. This was a nice hotel. The staff were helpful and friendly. It had a lovely pool and is a short walk from the beach. Overall a good stay.
Stayed 3 nights in Jan 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel staff were perfect. They were very helpful and great people when it came to needing help. The hotel staff cannot be faltered for anything. Amazing people. the hotel was just 2 to 3 mins walk away from the beach which was very good too. The management that runs the hotel who are Chinese were not accommodating at all. We had booked this hotel because it had a swimming pool and my wife could use it whenever she wanted. That was not the case cos the chairman and the CEO of the hotel (who are the Chinese owners of the business) wanted to get married to each other and they used the swimming pool. We had booked the hotel in advance and we had received no email that this was going to happen. The hotel staff had said they decided just a week before our stay. We were told that they arrange for us to use the swimming pool in a different hotel. Our hotel room did not have adequate wifi. The Management had limited the rooms so that only one device could join the wifi network. We complained a lot of times. Nothing changed until we had 2 days left of our holiday. Also, the electricity was very slow and didn't charge our electrical devices adequately. This didn't change no matter how we complained and the few times they sent over the maintenance guys. I tried to change rooms but it was the same problem with the electricity there as well. Very bad customer service from the owners and the compensation was very bad.
Stayed 7 nights in Dec 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2018

2/10 Terrible

SHARMILA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location good but not value for money
VERY BADLY KEP PROPERTY AND NO STAFF AT ANY TIME FOR ANY SERVICE PHONE NOT WORKING BATHROOMS NOT CLEAN NO VARIETY OF FOOD
Stayed 3 nights in Oct 2018

8/10 Good

Rebecca, Melbourne, Australia

Liked: Cleanliness, staff & service
Huge large rooms. Clean, friendly staff. Amazing pool. Quiet. Not noisy. Very happy!
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2018

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went for a relaxed stay and this is what I got which was nice. For the price of the room it was very cheap and I couldn’t complain was really nice. Also The shower was lovely.
Stayed 4 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay
It was amazingly good and the staff were very friendly and supportive tom our stay comfortable
Stayed 3 nights in Dec 2017

10/10 Excellent

chuck, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with friendly helpful staff.
Situated in a very convenient location. The price is excellent compared to other hotels. Excellent staff always with a smile. The pool is awesome always clean and well maintained so are the rooms. Overall a awesome place for a getaway.
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, traditional style hotel
We were touring Sri Lanka and stayed twice, a couple of nights each time. The staff were very helpful, and the hotel was, on the whole, well run. It's a short walk to the beach, but there is a very nice pool and the gardens are beautiful.
Stayed 3 nights in Aug 2017

4/10 Poor

Sherryl, Melbourne

Disliked: Staff & service, property conditions & facilities, room comfort
Extremely poor service quality
The service at this place was unbelievably not up to the standard. In terms of service standards, a lot more has to be improved. Explanations such as the poor standard is due students working, is not acceptable. I would not recommend this place to anyone unless the management is serious about the quality of service they offer. Some of experiences were: Running water suddenly stopped without any warning. When inquired was told that there is no water and it will take one hour for their water supply to restore. Just keeping the customers informed would be a good practice to implement. I had food poisoning from the food I ate at this place. Despite several notifications no staff from this place did contact me even to just discuss with me. My Husband called me from Australia for an urgent family matter. He was told that the system is not working and the call cannot be transferred. The staff agreed to pass a message to me but no one ever passed that message to me until I left few days later. I asked for a blanket and it took two days to deliver that was also after reminders. For the trouble, I went through I was offered a complimentary breakfast on the day I left. I appreciate the gesture but that hardly make any rectifications to poor service. You good a good asset in a fairly good location. Raise up your quality of service. At similar prices the other places I stayed in Sri Lanka offered a lot better service.
Stayed 6 nights in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
they entered room without our permisson

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Average Hotel
Was great coukd be better if wifi was provided in the room as well.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth for money. Quiet relaxed place. Staff is friendly and helpful. Hotel is bit old colonial type.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Rooms were clean.. Staffs were friendly but not good enough to keep room service on track... Don't ever think of getting a gud breakfast which comes with the package .. All I can say good is free wifi but that too is on lobby..

4/10 Poor

RajeshKumar, India

Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed for 3 nights in this property. It was a complete disappointment. I choose this hotel because i enjoyed staying at this place 6 years before. All together it is a mess in this hotel. No proper housekeeping staffs. No one acts on the requests made. Can you believe, we had to wait for a full day to get Towel in the bathroom. All the fittings are outdated. I would surely thing twice to book this hotel again, if it is not maintained properly.

6/10 Okay

We are KID

Liked: Property conditions & facilities
Disliked: Staff & service
Nice hotel close to the beach, but very unhelpful
The title is self explanatory, very unhelpful staff