New Grand Hotel

2.5 star property
Hotel perfectly located for exploring Mouscron

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for New Grand Hotel

Interior
Reception
Room
Property entrance
Room | Bathroom shower

Reviews

2.0 out of 10

Popular amenities

  • Breakfast available
  • Free WiFi

Explore the area

Map
Place De La Gare 20, Mouscron, 7700
  • Grand Place De Mouscron
    17 min walk
  • Le Canonnier Stadium
    18 min walk
  • Stab Velodrome
    13 min drive
  • Kortrijk (KJK-Kortrijk-Wevelgem Intl.)
    15 min drive

Room options

Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Mouscron

City center stay.Within 2 miles (3 km) of this Mouscron hotel, you'll find Grand Place De Mouscron and Le Canonnier Stadium. Also, Aalbeke Windmill is within 3 miles (5 km) and Grand Place is within 6 miles (10 km).

What's nearby

  • Grand Place De Mouscron - 17 min walk
  • Kortrijk Xpo - 9 min drive
  • Stab Velodrome - 13 min drive
  • Zenith Arena Concert Hall - 18 min drive
  • Pierre Mauroy Stadium - 20 min drive

Getting around

  • Mouscron Station - 1 min walk
  • C.H. Dron Station - 6 min drive
  • Lille (LIL-Lesquin) - 32 min drive

Restaurants

  • ‪Friterie du Thémis - ‬9 min walk
  • ‪Le Toast'Heure - ‬1 min walk
  • ‪Donaldson - ‬9 min walk
  • ‪Bowling Themis - ‬9 min walk
  • ‪China Town - ‬1 min walk

About this property

New Grand Hotel

Hotel perfectly located for exploring Mouscron
New Grand Hotel offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. New Grand Hotel also features express check-in and an elevator.

This Mouscron hotel is smoke free.

  • 28 guestrooms or units
  • 2 levels
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-in
  • Staff is multilingual
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
New Grand Hotel offers 28 accommodations with minibars and complimentary newspapers. Televisions come with digital channels.

Bathrooms include showers and hair dryers. This Mouscron hotel provides complimentary wireless Internet access.

Languages

Dutch, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available

Food and drink

  • Breakfast available for a fee

Accessibility

  • Elevator

Room amenities

Entertainment

  • Digital channels
  • TV

Bedroom

  • Heating
  • Portable fan

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 11:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property is also known as

Minotel New Grand
Minotel New Grand Hotel
Minotel New Grand Hotel Mouscron
Minotel New Grand Mouscron
New Grand Hotel Hotel
New Grand Hotel Mouscron
New Grand Hotel Hotel Mouscron

New Grand Hotel Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 3 out of 3 reviews" "

3.4/10

Cleanliness

3.4/10

Staff & service

3.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Edna, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in Mouscron, Belgium
This hotel is totally misrepresented on the Internet...and the stairwell, hallways as well as rooms smelled of urine. There is no Wi-Fi. Staff were not helpful. We had booked for 2 nights but could not stay the second because of the smell...they would not give us the money back. They asked for cash for the one night and we should reverse the Credit Card...but then did not give us a receipt. The credit card company needs the cash receipt. Now, they have the money for three rooms for three nights...and we stayed only one. I am sure the head office of this chain has not been to this hotel!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel de passage
hotel trés moyen personnel trés desagreable surtout la responsable