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Grand Hotel

3.5 star property
3.5-star Edwardian hotel near Mumbai International Cruise Terminal, connected to a shopping center

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Photo gallery for Grand Hotel

Lobby
Interior
Front of property
Semi Suite | Living area
Semi Suite

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Laundry
  • Room service
  • 24/7 front desk

Explore the area

Map
17 Shri S.R. Road, Ballard Estate, Fort, Mumbai, Maharashtra, 400001
  • St George Hospital
    ‪10 min walk‬
  • Bombay Castle
    ‪12 min walk‬
  • Mohammed Ali Road
    ‪17 min walk‬
  • Mumbai (BOM-Chhatrapati Shivaji Intl.)
    ‪56 min drive‬

Room options

View all photos for Semi Suite

Semi Suite

Semi Suite

  • 37 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Family Suites

43-inch Smart TV with cable channels, TV

Family Suites

  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, Harbour View

Deluxe Room, Harbour View

Deluxe Room, Harbour View

  • 27 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Similar properties

Exterior

Residency Hotel Fort

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (957)
The price is CA $139
per night
CA $164 total
includes taxes & fees
3 Mar - 4 Mar
Residency Hotel Fort

About the area

Mumbai

Fort stay.Your stay at this Fort hotel places you within 2 miles (3 km) of Mumbai International Cruise Terminal and Crawford Market. Chhatrapati Shivaji Maharaj Museum and Jehangir Art Gallery are also within 2 miles (3 km).

What's nearby

  • Crawford Market - 2 min drive
  • Colaba Causeway - 2 min drive
  • Gateway of India - 2 min drive
  • Chhatrapati Shivaji Maharaj Museum - 3 min drive
  • Wankhede Stadium - 4 min drive

Getting around

  • Chhatrapati Shivaji Maharaj Terminus Railway Station - 11 min walk
  • CSMT Station - 12 min walk
  • Chhatrapati Shivaji International Airport (BOM) - 56 min drive

Restaurants

  • ‪Canara Restaurant - ‬6 min walk
  • ‪Cafe Universal - ‬6 min walk
  • ‪The Clearing House - ‬5 min walk
  • ‪Farhang Restaurant - ‬6 min walk
  • ‪Britannia and Company Restaurant - ‬3 min walk

About this property

Grand Hotel

3.5-star Edwardian hotel near Mumbai International Cruise Terminal, connected to a shopping center
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business center and 3 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 4975 square feet (462 square meters) and includes a conference center. A fitness center, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Grand Hotel. An airport shuttle (available 24 hours) is available for a fee.

This 3.5-star Mumbai hotel is smoke free.

  • 1 building
  • 69 guestrooms or units
  • 4 levels
  • 4975 sq ft of conference space
  • 462 sq m of conference space
  • Built in 1922
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Grand Hotel offers 69 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Memory foam beds feature premium bedding. 43-inch Smart televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Languages

English, Hindi

Property amenities

Family friendly

  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–10:30 AM: INR 650 for adults and INR 650 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 43-inch Smart TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 1500.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 650 for adults and INR 650 for children
  • Airport shuttle fee: INR 3500 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: INR 3500 (one-way), (up to 4 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Hotel Mumbai
Grand Mumbai
Grand Hotel Hotel
Grand Hotel Mumbai
Grand Hotel Hotel Mumbai

Grand Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 68 out of 204 reviews
Rating 8 - Good. 83 out of 204 reviews
Rating 6 - Okay. 28 out of 204 reviews
Rating 4 - Poor. 14 out of 204 reviews
Rating 2 - Terrible. 11 out of 204 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Matthieu

Liked: Staff & service
Very cute heritage building in a very nice and quiet neighborhood. Staff is friendly and professional. The gym needs a bit of care, and the room cleanliness could be better.
Stayed 3 nights in Nov 2024

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Patricia, Modesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a grand old hotel that has maintained its elegant design. The staff is very friendly and helpful. The only downside was that the air conditioning unit is quite old and produced a very moldy smell.
Stayed 1 night in Sep 2024

10/10 Excellent

Steve

Business traveller
I enjoyed my stay.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Nothing special to mention.Very few items served during breakfast.You have no choice. Room service not up to the mark.
Stayed 6 nights in May 2024

10/10 Excellent

WAYNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
They charged almost double the advertised rate. Room poor shower rubbish window loose and rattles. Fridge not working. Way overpriced. Insulting
Stayed 1 night in Jul 2024

4/10 Poor

Pramod

Business traveller
Liked: Cleanliness
Overall experience not good.
Stayed 5 nights in May 2024

10/10 Excellent

Abhijit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for the cost
Stayed 2 nights in Jun 2024

10/10 Excellent

Pramod

Stayed 5 nights in May 2024

6/10 Okay

Isaac

Disliked: Cleanliness, amenities, property conditions & facilities
This place is average, which isn’t a bad thing, but I’d probably say it’s overpriced for what you get. The location is great, and the “idea” of the property (a cool historic building in a cool historic area) is good, but the hotel itself is pretty rundown outside of the main lobby. Would I stay here again? Yes, if it was less money.
Stayed 4 nights in Apr 2024

10/10 Excellent

Peter

Liked: Property conditions & facilities
Old character property. Good communal areas. Rooms OK, but could do with a refurbishment think it might be underway). Staff friendly and helpful Quiet, safe area but close to the main sights Recommend
Stayed 5 nights in Mar 2024

10/10 Excellent

Nikita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond to help us with our stay… thank you so much Grand hotel.
Stayed 14 nights in Feb 2024

10/10 Excellent

alan, wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and informative staff.
Stayed 6 nights in Feb 2024

10/10 Excellent

scott, Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Nice classic property Perfect location for pre cruising
Stayed 1 night in Feb 2024

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value
A lovely mid-range hotel close to the heart of Mumbai. I would use it again without hesitation.
Stayed 1 night in Feb 2024

4/10 Poor

Gregory A

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
-In a quieter part of Mumbai, 10-15 walk to restaurants, a supermarket, the action. Safe but quiet at night. -No decor on the walls or in my room, dull, no vibe. -Asked front desk for metro directions to Dhobi Ghat. Given answer to take metro to X, then at X take a taxi to Dhobi Ghat. So I just took a 300 rupee taxi since it seemed I had to eventually take one anyway. Once there, I discovered the metro goes exactly to Dhobi Ghat. I took the metro back downtown, paying only 5 rupees. - charged 70 rupees for room service aka “service charge.” Was told “it’s for the boys.” How presumptuous to tack on a tip. Then I was taxed on the delivered beer (ok ) but taxed on the “service charge” as well. So tacky. Then when checking out, the next crew told me I had a bill for the above mentioned beer. -Room was clean although a pillow was missing a pillow case, both nights. AC worked but then didn’t, ceiling fan was enough. - asked for a taxi, non AC, to the airport at 5:00 am. Told the price was 900 rupees, really? A taxi without AC? Hours later. I apped Uber for the very first time, paying 741 rupees in a car with AC. Perhaps the high priced cab is not the fault of the hotel, but I should of been informed of other options as I’m certain 900 rupees would of seemed a high price to anyone familiar/living in Mumbai. Breakfast was ok, only noticed a small sign the second morning stating cappuccinos, americanos, personal omelettes etc were available for the asking.
Stayed 2 nights in Jan 2024

10/10 Excellent

Naran

Stayed 2 nights in Jan 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoidable
The checking experience was horrible. The desk clerk was more interested in answering the phone calls instead of taking care of the customer standing in front of her. Further, there was no steam iron available and the staff that came in to hand that was borderline rude.
Stayed 2 nights in Jan 2024

10/10 Excellent

Tommy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Tommy

Travelled with partner
Liked: Amenities
Thoroughly enjoyed our stay at the Grand Hotel. Accomodation was great and the staff were excellent.
Stayed 1 night in Jan 2024

8/10 Good

KOICHIRO

Stayed 2 nights in Dec 2023

8/10 Good

martin

Travelled with partner
Liked: Cleanliness, staff & service
An eccentrically beautiful building. It would benefit from a significant restoration to restore its full beauty and architectural interest. Rooms are sparsely furnished but comfortable and spacious. The staff is altogether gracious, friendly, and helpful.
Stayed 2 nights in Jan 2024

4/10 Poor

Fidel

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The A/C was poor. A light of the aisle go into the room
Stayed 3 nights in Dec 2023

10/10 Excellent

Antoni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Real, well placed Mumbai gem
This is an old style hotel in a quiet environment within a walking distance from Gate of India and close to main railway station. Staff very nice and cooperative. Good breakfasts but focused on local people. Do not make use of their offer for airport transfer as it is at least 5 times more expensive than prepaid taxi or Uber.
Stayed 4 nights in Nov 2023