6/10 Okay
Stephanie
Business traveller
21 Sep 2024
Disliked: Cleanliness, property conditions & facilities
disappointed…
Maybe 20 years ago? Rooms are super outdated with paint peeling and scuff marks everywhere. Room amenities lacking as they use a very cheap Taj branded product that is subpar. Please for a “5” star hotel use a name brand like Acqua di Parma, Hermes, Molton Brown … can’t get away with cheap alternatives. Common areas looked great and are well maintained however, they forgot to carry that same standard to the rooms. Seemed they were understaffed. Restaurant breakfast buffet is okay but again, not what one would expect. I stayed at the Leela Hotels prior to Taj and hands down 3x better. Visited a colleague at the Four Seasons … seemed I picked the tourist hotel! Oh ….. hallways don’t have AC and on the 6th floor, super hot. Causes fluctuations in moisture between hall and room so there is a distinct smell of mold or musty. Water also runs down the entrance doors to the rooms. Be careful walking down the halls as you can slip.
Stephanie
Stayed 3 nights in Sep 2024