2/10 Terrible
MAJID
20 Aug 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Apparently it is ok to have a 4 start hotel in Munich without have air conditioning in the room. This was a surprise, the only good thing is that I was staying for two nights and the weather was reasonable cool. For the price I have payed It was not worth it at all. I would not even pay a cheaper price if offered. The hotel location is remote and nothing is close within a walking distance. Expedia should make it clear in the description that there is no air conditioning in the room. This will avoid mishap for customers and avoid having them mislead. It was an ordeal for me. Would definitely not recommend if you are a light sleeper !
The manager of the hotel was really something, completely ignorant of a customer concerns.I would have cancelled my reservation if it was refundable which was not an option when I booked through Expedia. Truly a disappointing experience
MAJID
Stayed 2 nights in Aug 2024