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Aparthotel HSM Lago Park

3.0 star property
Family-friendly 3-star aparthotel near Playa de Muro

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aparthotel HSM Lago Park

Seasonal outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas
Reception
Seasonal outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas
Bar (on property)
TV, table tennis

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Pool
  • 24/7 front desk
  • Laundry

Explore the area

Map
Calle Yola s/n, Playa de Muro, Muro, Mallorca, 7458
  • Playa de Muro
    5 min walk
  • Platja dels Francesos
    6 min walk
  • Alcúdia Beach
    5 min drive
  • Palma de Mallorca (PMI)
    48 min drive

Room options

View all photos for Premium Studio, Balcony

Free WiFi, bed sheets

Premium Studio, Balcony

  • 15 sq m
  • Studio
  • Sleeps 2
  • 2 Twin Sofa Beds

View all photos for Premium Apartment, Balcony (BRUNCH UNLIMITED)

View from room

Premium Apartment, Balcony (BRUNCH UNLIMITED)

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Studio, Balcony (BRUNCH UNLIMITED)

Free WiFi, bed sheets

Premium Studio, Balcony (BRUNCH UNLIMITED)

  • Studio
  • Sleeps 2
  • 2 Twin Sofa Beds

View all photos for Premium Apartment, 1 Bedroom, Balcony

View from room

Premium Apartment, 1 Bedroom, Balcony

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

About the area

Muro

Seaside stay .Within a 10-minute walk of the aparthotel, you'll find Playa de Muro and Platja dels Francesos. Alcúdia Beach and Albufera Natural Park are also within 2 miles (3 km).
View more Aparthotels in MuroOpens in a new window

What's nearby

  • Playa de Muro - 5 min walk
  • Albufera Natural Park - 3 min drive
  • Alcúdia Beach - 5 min drive
  • Hidropark - 5 min drive
  • Alcúdia Port - 6 min drive

Getting around

  • Sa Pobla Station - 11 min drive
  • Palma de Mallorca Airport (PMI) - 48 min drive

Restaurants

  • ‪Bellevue - ‬4 min drive
  • ‪L’Épicerie Alcudia - ‬10 min walk
  • ‪S'àmfora - ‬3 min drive
  • ‪El Loro Verde - ‬3 min drive
  • ‪Playero - ‬3 min drive

About this property

Aparthotel HSM Lago Park

Family-friendly 3-star aparthotel near Playa de Muro
Aparthotel HSM Lago Park offers its guests a seasonal outdoor pool, a fitness center, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A nightclub, a terrace, and a complimentary children's club are also featured at the family-friendly Aparthotel HSM Lago Park.

This 3-star Muro aparthotel is smoke free.

  • 135 guestrooms or units
  • 4 levels
  • 2 buildings
  • Built in 1994
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Aparthotel HSM Lago Park offers 135 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

This Muro aparthotel provides complimentary wireless Internet access. Cable television is provided. Housekeeping is provided on a limited basis.

Languages

English, French, German, Lithuanian, Polish, Russian, Spanish

Property amenities

Beach

  • Near the beach
  • Beach umbrellas
  • Beach sun loungers

Pool/Spa

  • Seasonal outdoor pool
  • Umbrellas
  • Sun loungers

Internet

  • Free WiFi

Parking and transportation

  • Free offsite parking within 66 ft
  • Roundtrip airport shuttle (surcharge)
  • On site car rental

Family friendly

  • Free supervised childcare
  • Free children's club
  • Children's pool
  • Playground
  • Children's games
  • Children's toys

Restaurants on site

  • Restaurante Buffet
  • Snack-Bar Pool Bar

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Electric kettle

Dining

  • Buffet breakfast available for a fee daily 8:00 AM–1:00 PM: EUR 25 for adults and EUR 15 for children
  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Snack bar/deli

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Hair dryer
  • Free toiletries
  • Towels provided

Entertainment

  • TV with cable service
  • Pool or billiards table
  • Table tennis
  • Arcade/game room

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Multilingual staff
  • Phone
  • Luggage storage
  • Safe at front desk
  • Safe (surcharge)
  • ATM/banking services
  • 24-hour front desk

Location highlights

  • Near the sea

Things to do

  • Fitness center
  • Nightclub
  • Bicycle rentals on site
  • Bicycle rentals nearby
  • Golf nearby
  • Mountain biking nearby
  • Snorkeling nearby
  • Sailing nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 135 rooms
  • 4 floors
  • 2 buildings
  • Built in 1994

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • In-room safe fee: EUR 30 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, Eurocard, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. The property is professionally cleaned.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Apartamentos HSM Lago Park
Apartamentos HSM Lago Park Alcudia
Apartamentos HSM Lago Park Aparthotel
Apartamentos HSM Lago Park Aparthotel Alcudia
Apartamentos Hsm Lago Park Hotel Playa De Muro
Apartamentos HSM Lago Park Aparthotel Muro
Apartamentos HSM Lago Park Muro
Apartamentos HSM go Park
Apartamentos HSM Lago Park
Aparthotel HSM Lago Park Muro
Aparthotel HSM Lago Park Aparthotel
Aparthotel HSM Lago Park Aparthotel Muro

Aparthotel HSM Lago Park Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 76 out of 266 reviews" "
Rating 8 - Good. 127 out of 266 reviews" "
Rating 6 - Okay. 52 out of 266 reviews" "
Rating 4 - Poor. 6 out of 266 reviews" "
Rating 2 - Terrible. 5 out of 266 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, property conditions & facilities
The apartment was clean and had everything to self cater. Air conditioning was good. Most staff were friendly. The pool looked quite tired but we went to the beach most days so it was ok. Location is right in the town centre close to shops and restaurants. The hotel overbooked and we were put into an alternative hotel for 1 night which did spoil our first impressions. I would return to the hotel though.
Stayed 5 nights in Aug 2024

10/10 Excellent

Marta

Travelled with family
Liked: Cleanliness, room comfort
Will come back
Stayed 12 nights in Jun 2024

6/10 Okay

Daniel

Travelled with group
Liked: Cleanliness
Booked last minute
All good, they even changed our rooms and provided some mozzie spay, we arrived in a big breading season
Stayed 3 nights in Jun 2024

10/10 Excellent

Zygimantas

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff (hola Jurate ;)), very close to the beach, good breakfast and dinner options. Been coming here for years and will be back again !
Stayed 7 nights in May 2024

10/10 Excellent

alex

Liked: Cleanliness
Very clean and staff were friendly we’re coming back next year
Stayed 10 nights in Oct 2023

8/10 Good

Amber

Liked: Property conditions & facilities
Really pleasantly surprised at how nice it was to stay here! The staff were really lovely and the room was more impressive than the photos. Parking is a little bit annoying if you come back later in the evening but you’re never too far from the hotel.
Stayed 5 nights in Oct 2023

10/10 Excellent

HALYNA

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
very good
Stayed 13 nights in Aug 2023

6/10 Okay

Rebecca

Travelled with family and small children
Disliked: Property conditions & facilities
The Good: mostly clean with modern rooms, and well maintained medium-sized pools. Close to half a dozen decent restaurants and the excellent beach (albeit very crowded). Friendly reception, entertainment, and cleaning staff. The Bad: The immediate surroundings outside are busy with trash on the ground and a poorly maintained park. A large tree branch fell into the pool area during our stay. The air con was very weak and ineffective. The wifi went down for a couple of days but was fixed within 48 hours. The cleaners missed our room on 5 out of 6 days. A laundry strike meant we couldn’t get fresh towels until day 4. The check in system needs updating as it took 15 mins to get our keys. Don’t expect to get taxis but there are frequent buses for getting to the port and the old town. The Ugly: They advertise building 1 and its pool but half of guests are placed in building 2 around the corner. The property between them is owned separately and includes shops, a park, and an outdoor bar which plays loud music until midnight. We (2 adults & 2 kids) were put in building 2 above the bar, which was noisy as hell and smelled of cigarette smoke; we couldn’t open the balcony door or go outside. We stayed there for one night until we could be moved to the opposite side of building 2 for the remainder which was much better. However because the room allocation is pot luck, I would not go back nor recommend this hotel.
Stayed 7 nights in Jul 2023

8/10 Good

Robin

Stayed 11 nights in Jun 2023

10/10 Excellent

Ruslan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed there for 9 days. Really great hotel for families, clean big apartments, very good breakfast and dinner, kind and positive staff (both at reception and canteen) We were lucky as our room was facing street, less lucky might listen to the very loud music from the bar. Overall it's an amazing family focused hotel. Thanks to staff who made our stay pleasant
Stayed 8 nights in May 2023

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
I arrived early at the property, whereby the staff went out of their way way to provide my accommodation. I was also upgraded free of charge to a one bed, as the studio I had selected had been double-booked. The whole team were pleasant and polite at all times, and dealt with all my queries efficiently. The onsite cycle hire was useful, though the bikes could be a bit more up-to-date considering the hire charges (almost 100 euros for 2 days) be aware helmets, pedals etc. are all extras. I found the area a bit quiet in terms of evening entertainment, though a short bus ride into Alcudia soon remedied that.
Stayed 4 nights in Apr 2023

10/10 Excellent

Kate

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay in Lago Park Hotel! Stuff has very personalised attitude to each customer. They brought us a birthday present and were really concerned when we needed medical assistance. Our son enjoyed animation team and never missed a single mini disco. We will highly recommend this hotel to anyone coming to Muro!
Stayed 13 nights in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 5 nights in Apr 2022

8/10 Good

Deepak, North York

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are nice with kitchenette & balcony. The staff is very helpful and responsive. The hotel is well located with a nice pool, bar and restaurant. However, the property just opened after being closed for 2 years due to Covid. So lot of issues with door keys, tv and appliances in the room. They were fixed promptly but these items should have been inspected and fixed prior to hotel’s re-opening rather than inconveniencing guests during their stay. Except for that, it’s a very nice place to stay..
Stayed 7 nights in Mar 2022

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was modern inside, staff were ever so friendly and it was clean and tidy.
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I relaxed in this place with my family for one week, it's a Very good hotel with all amenities included (fridge, dryer, towels, soap, swimming pool etc.), room very cleaned (except for the balcony but who care). The apt. was in the second building, it was for four people but they didn't inform us before that two beds were to be open/prepared from a sofa bed, a bit small bed in the living room. :-( Breakfast very rich with salty and sweet food, Dinner is the weak point of this place, self-service only and poor in quality, paella not very good (never seen a very good and fresh paella de mar, fluffy rice and poor of seafood) a lot of breaded food every day without a proper beef, stale, fluffy and old pasta with only one tomato sauce .. unbeatable. (no parmesan at all) I've never seen a steak or beef in one week, they only grill lamb chops, or pork but only once/twice a week. Bahh.. It's a pity because with a bit effort more it could be a very valuable hotel.
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lago Park “2” self catering apartment
Had a lovely 4 nights stay in self-catering apartment. Cleaners most days. Room very clean. We booked Lago Park, but ended up next door in “lago park 2”. Was quieter, so suited us with young family. All entertainment and pool bar etc is in Lago Park 1, so be sure to specify preference.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place 2nd time there and will definitely be back again
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Apartment was lovely . Clean spacious and an excellent powerful shower . We stayed in the second building away from main block . Balcony never got the sun and it looked out on a very run down area where it looked like stuff had just been dumped . Ha ether pool area to ourself in this block which was nice . Muro has the most stunning beach and you walk one way to Alcúdia and the other way to Can Picafort . We went middle of March and it was very quiet with not a lot open but that’s how we like it .
Stayed 6 nights in Mar 2019

10/10 Excellent

Leroy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location. Perfect for cyclists wanting to explore Majorca
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 7 nights in Oct 2018

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. Staff amazing! Highly recommend.!