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Grupotel Alcudia Suite

4.0 star property
4-star beach aparthotel near Playa de Muro

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Photo gallery for Grupotel Alcudia Suite

Beach nearby
Property entrance
Premium bedding, in-room safe, desk, free WiFi
Flat-screen TV
Fridge, microwave
Reviews
8.8

Excellent

Popular amenities

  • Restaurant
  • All-inclusive
    All-inclusiveAll-inclusive
  • Bar
    BarBar
  • Breakfast available
    Breakfast availableBreakfast available
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Pool
    PoolPool

Explore the area

Map
C/ Else Hetzel s/n, Playa de Muro, Muro, Mallorca, 7458
  • Popular LocationPlaya de Muro3 min walk
  • Popular LocationAlcúdia Port7 min drive
  • Popular LocationAlcúdia Beach7 min drive
  • AirportPalma de Mallorca (PMI)50 min drive

Room options

View all photos for Apartment, 1 Bedroom, Balcony (2 adults and 1 child)

Premium bedding, in-room safe, desk, free WiFi

Apartment, 1 Bedroom, Balcony (2 adults and 1 child)

  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Double Room, Balcony (2 adults + 1 child)

Premium bedding, in-room safe, desk, free WiFi

Double Room, Balcony (2 adults + 1 child)

  • 30 sq m
  • Studio
  • Resort view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Apartment, 1 Bedroom, Balcony (2 adults and 2 childs)

Premium bedding, in-room safe, desk, free WiFi

Apartment, 1 Bedroom, Balcony (2 adults and 2 childs)

  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Studio, Balcony (2 adults)

Studio, Balcony (2 adults)

Studio, Balcony (2 adults)

  • 35 sq m
  • Studio
  • Resort view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Apartment, 1 Bedroom, Balcony (2 adults)

Premium bedding, in-room safe, desk, free WiFi

Apartment, 1 Bedroom, Balcony (2 adults)

  • 30 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony

Premium bedding, in-room safe, desk, free WiFi

Double Room, Balcony

  • 30 sq m
  • Studio
  • Resort view
  • Sleeps 2
  • 2 Twin Beds

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Hot tub
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4.6 out of 5, Wonderful, (340)
The price is CA $242
per night
CA $275 total
includes taxes & fees
17 Jul - 18 Jul
Grupotel Maritimo

About the area

Muro

Close to the beach.With a stay at this well-placed aparthotel, you'll be half a mile (1 km) from Playa de Muro and within 2 miles (3 km) of Alcúdia Beach. Also, Platja dels Francesos is within half a mile (1 km) and Albufera Natural Park is within 2 miles (3 km).
View more Aparthotels in MuroOpens in a new window

What's nearby

  • Playa de Muro - 3 min walk
  • Albufera Natural Park - 2 min drive
  • Hidropark - 6 min drive
  • Alcúdia Port - 7 min drive
  • Alcúdia Beach - 7 min drive

Getting around

  • Sa Pobla Station - 16 min drive
  • Palma de Mallorca Airport (PMI) - 50 min drive

Restaurants

  • ‪Bellevue - ‬5 min drive
  • ‪Joker's Irish Pub - ‬5 min drive
  • ‪Smith's Cafe-Bar-Restaurant - ‬9 min walk
  • ‪Pizzeria Roma Steak House - ‬4 min drive
  • ‪S'àmfora - ‬4 min drive

About this property

Entire place

Grupotel Alcudia Suite

4-star beach aparthotel near Playa de Muro
Some rates at Grupotel Alcudia Suite are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Grupotel Alcudia Suite offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and a garden are also featured at the eco-certified Grupotel Alcudia Suite.

  • 122 guestrooms or units
  • 2 bars or lounges
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Terrace
  • Garden
  • Elevator
  • Bar by the pool
  • Dining venue
Grupotel Alcudia Suite offers 122 accommodations with safes and complimentary toiletries. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Catalan, English, German, Spanish

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Sun loungers
  • Umbrellas

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Children's pool
  • Playground

Food and drink

  • Refrigerator
  • Microwave

Dining

  • Buffet breakfast available for a fee daily: EUR 15 for adults and EUR 7.50 for children
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • Snack bar/deli

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Shower/tub combination
  • Hair dryer (on request)
  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV with satellite service
  • Pool or billiards table

Outdoor areas

  • Terrace
  • Balcony or patio
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (with limits)

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Phone
  • Luggage storage
  • Safe at front desk
  • 24-hour front desk

Things to do

  • Bicycle rentals on site
  • Scuba diving nearby

Safety features

  • Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit

General

  • 122 rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. The property is professionally cleaned.

Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Grupotel Alcudia Suite Aparthotel
Grupotel Suite Aparthotel
Grupotel Alcudia Suite
Grupotel Suite
Grupotel Alcudia Hotel Playa De Muro
Grupotel Alcudia Suite Hotel
Grupotel Alcudia Suite Playa De Muro, Majorca
Grupotel Alcudia Suite Aparthotel Muro
Grupotel Alcudia Suite Muro
Grupotel Alcudia Suite Muro
Grupotel Alcudia Suite Aparthotel
Grupotel Alcudia Suite Aparthotel Muro

Grupotel Alcudia Suite Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 23 out of 52 reviews" "
Rating 8 - Good. 23 out of 52 reviews" "
Rating 6 - Okay. 5 out of 52 reviews" "
Rating 4 - Poor. 1 out of 52 reviews" "
Rating 2 - Terrible. 0 out of 52 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Noemi

Liked: Cleanliness, room comfort
Stayed 9 nights in Oct 2023

10/10 Excellent

Chun Yeung Leslie

Stayed 6 nights in Jun 2023

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, 50 metres from the beach & very close to restaurants, shops & bus stops. Very friendly & helpful staff & a good variety of choice for breakfast. Rooms cleaned daily & nice pool area.
Stayed 7 nights in May 2022

10/10 Excellent

Songmi

Travelled with group
Liked: Amenities, property conditions & facilities
Staff was nice, the room was big enough and clean, breakfast had various options. There is beach across the street, but it is not close to the port nor centro.
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
friendly staff Very Clean
Stayed 7 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food, perfect location, friendly staff
One of the best hotels in the region. Great food, amazing staff, perfect location to the beach.. 2-minute walk to the beach and easy access to supermarkets and shops. The half board option is fantastic. great selection of food choices, a perfect hotel for both couples and families with young kids.
Stayed 7 nights in Jul 2018

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were really friendly and accommodating and the room was nice. It’s very close to the beach. My impression is that as it gets close to the busy season it’s resources may be stretched as the kids pool and pool itself is arguably not big enough if the hotel is full but we had a lovely time and were very well looked after
Stayed 8 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
fantastic time had at this hotel, staff and room great, complex great. Walls of rooms thin could hear tables and beds being moved throughout morning probably cleaning staff which often meant getting up earlier than planned. Despite this critic i would highly recommend the hotel and its closeness to beach and amenities at an affordable price.
Stayed 10 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel with friendly staff and good food
Good location (on the road opposite the beach). Friendly staff. Good food. Clean rooms.
Stayed 5 nights in Oct 2017

6/10 Okay

Mack, London

Liked: Cleanliness, room comfort
Disliked: Staff & service
Very Clean 3 star hotel
I must say this is nothing more then a 3 star hotel with a swimming pool. The big pro's are the facts that the hygiene was at top level everywhere. The problem is that they only offer pool towels on Tuesday and Friday which on hot summer holiday can get a bit sticky. The pool bar was good, the food there was however not great. I have ordered pizza for my kids and we got served one of them "frozen pizza basis" that you buy in the supermarket. The food at breakfast lunch and dinner was very good, the waiters were quite friendly apart from an old bald waiter who was coming across quite rude at times. We had a good time with the kids, the kids clubs were German only, despite the fact that there was more English speaking than German speaking people. I suppose probably because the clubs are run by Thui (Thompson German sister) but would expect them to be more accommodating towards the English speaking children. So, I would say very nice 3 star hotel, we had the biggest apartment and I must say was immaculately cleaned. We were family of 5 but due to pure management the cleaners were told that there were 3 guests despite the fact that there were 5 beds in the room so the cleaners were leaving 3 bath towels each day. Their management view is try and charge everything you could possibly find as extra rather than accommodate the guests. We were family of 5 and we were not allowed to sit outside because the tables were for 4 and the manager did not allow to join 2 tables...
Stayed 9 nights in Jul 2017

10/10 Excellent

Barry, Gloucester, UK

Liked: Cleanliness, staff & service, property conditions & facilities
The only complaint I can make about the hotel is the hardness of the bed I was "sleeping" on! I suffer with my hips as a consequence of aging and nighttime was purgatory! I asked at reception if the perhaps had a memory foam mattress topper but to no avail! They did try to accommodate my needs but in the end I put cushions under the mattress protector with the bedding on top. That worked to an extent but it may be something for the hotel management to consider in the future! Apart from that I thoroughly recommend Grupotel Alcudia Suites!

10/10 Excellent

JUAN REINALDO

Liked: Cleanliness, room comfort
Relación precio calidad excelente. Cumplio todas nuestras expectativas! Muy completo a una cuadra de la playa de Muro. Excelente desayuno!
Stayed 4 nights in Sep 2023

6/10 Okay

Kenza

Travelled with group
Défaut : un hôtel 3 étoile plutôt pas d’animation le buffet c’est pas ouf toujours la même chose au restaurant personnel sympa sinon le personnel de l’accueil c’est à revoir vraiment a part le monsieur on est arrivé tard à minuit on n’a même pas trouvé de serviette dans la chambre ni de bouteille d’eau sachant que l’eau n’est pas potable vraiment limite il nous ont laissé vu qu’on est en demi pension un plat de fromage et de pain chacun je n’ai pas apprécié Je me suis fais volé mon adaptateur et câble donc faites bien attention à vos affaires dans la chambre Puis le retour on a demandé à faire le Check out a 13h au lieu de midi ils ont refusé lol que apparement c’est complet en mi septembre la blague Qualité : l’hôtel est bien localisé à côté des médecins de pharmacie a 2min de playa de muro trois supermarchés à côté en terme de disponibilité c’est ouf mais sinon pas grand chose à faire à part la plage qui est super bien d’ailleurs chaude de ouf du 23 24 degrés je vous conseille vraiment alcudia c’est familiale y’a pas trop de fête c’est super calme c’est vraiment a l’opposé de Magaluf ou palma Sinon non je ne vous conseille pas cet hôtel honnêtement cherchez plutôt du 5 étoiles si vous souhaitez être vraiment bien. Sinon si vous n’êtes pas trop exigeant ça pourra faire l’affaire
Stayed 10 nights in Aug 2023

10/10 Excellent

Lourdes

Stayed 6 nights in Aug 2023

10/10 Excellent

Jose

Travelled with partner
Liked: Amenities, property conditions & facilities
,
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Det enda som var bra var maten/buffén. Det var smutsigt och dålig service. Absolut inte 4-stjärnigt.
Stayed 7 nights in Jul 2023

8/10 Good

Valentin

Travelled with family
Liked: Cleanliness, room comfort
Summer vacation July
Nice hotel close to the beach with very friendly staff. Working air conditioning, good food and beverage.
Stayed 10 nights in Jul 2023

10/10 Excellent

carmen

Stayed 3 nights in Jun 2023

8/10 Good

Björn

Liked: Cleanliness, room comfort
Fina lägenheter
Fina lägenheter med möjlighet att köpa till lunch och middag. Bra mat.
Stayed 3 nights in May 2023

10/10 Excellent

Andy

Stayed 2 nights in Sep 2022

8/10 Good

Javier

Travelled with family
Liked: Cleanliness, room comfort
Ubicación y habitación ok, pisci y comida ko
Lo mejor la ubicación, la habitación, y que se aparca sin problemas en la misma puerta. Lo peor la piscina, que es pequeña, y la restauración, más propia de un dos estrellas y con horario de cena demasiado temprano.
Stayed 3 nights in Aug 2022

8/10 Good

Louise

Stayed 7 nights in Aug 2022

6/10 Okay

Denis

Travelled with family
Liked: Room comfort
4 charter stars hotell?
We stayed here for two weeks, family with 2 kids. We liked: roomsize, short walk to the beach, frontdesk personell. We misliked: WiFi almost nonexistent, ocasional smell from ventilation, no vacuum cleaning, overstressed personell in the restaurant, no playground/kids facilities, no gym.
Stayed 15 nights in Jul 2022

4/10 Poor

Daniel

Travelled with family
Disliked: Cleanliness, property conditions & facilities
La relacion costo/beneficio es muy mala. La habitación quedaba sucia despues de la limpieza y hasta hubo un dia que no la hicieron, faltaron toallas, jabon, etc. Se nota que la instalación del hotel es antigua y en algunos puntos le falta mantenimiento. El buffet no tenia lo que usualmente uno se encuentra en este tipo de hoteles. Para lo que sale la habitacion en muchos otros lugares del mundo la experiencia es mucho mejor. Como positivo, la ubicación y la amabilidad del personal.
Stayed 6 nights in Aug 2022

10/10 Excellent

Ketil

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Had a nice 9 days stay. Any inconvenience was dealt with swiftly.
Stayed 9 nights in Jul 2022