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Grand Hyatt Muscat

5.0 star property
Beachfront hotel with 2 outdoor pools in Muscat

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Photo gallery for Grand Hyatt Muscat

2 outdoor pools, pool umbrellas, sun loungers
Exterior
Lobby
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • Housekeeping

Explore the area

Map
Shatti Al Qurm, Muscat, 113
  • Royal Opera House Muscat
    ‪4 min drive‬
  • Muscat Grand Mall
    ‪7 min drive‬
  • Qurum Beach
    ‪11 min drive‬
  • Muscat (MCT-Muscat Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed

  • 91 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds, Pool View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Pool View

  • 42 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Pool View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Pool View

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Single Beds

  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

  • 42 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Grand, Executive Suite

Premium bedding, minibar, in-room safe, desk

Grand, Executive Suite

  • 135 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 3 Bedrooms (Crown)

Balcony

Suite, 3 Bedrooms (Crown)

  • 350 sq m
  • Sea view
  • Sleeps 8
  • 2 King Beds and 2 Twin Beds

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Front of property

Palette Muscat Al Bayrahaa

Al Maabilah
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
4.0 out of 5, Very good, 12 reviews
The price is CA $20
CA $24 total
includes taxes & fees
Apr 11 - Apr 12
Palette Muscat Al Bayrahaa

About the area

Muscat

On the beach.Your stay at this Shati Al Qurum hotel places you within 3 miles (5 km) of Royal Opera House Muscat and Oman Natural History Museum. Qurum Beach and Muscat Children’s Museum are also within 3 miles (5 km).

What's nearby

  • Royal Opera House Muscat - 4 min drive - 3.5 km
  • Oman Avenues Mall - 6 min drive - 6.5 km
  • Muscat Grand Mall - 7 min drive - 5.0 km
  • Qurum Beach - 11 min drive - 7.6 km
  • Sultan Qaboos Grand Mosque - 11 min drive - 11.2 km

Getting around

  • Muscat Intl. Airport (MCT) - 19 min drive

Restaurants

  • ‪MELENZANÉ - ‬16 min walk
  • ‪Tea Corner ركن الشاي - ‬15 min walk
  • ‪Luban Cafe - ‬15 min walk
  • ‪Mado - ‬14 min walk
  • ‪tutty fruity | توتي فروتي - ‬4 min drive

About this property

Grand Hyatt Muscat

Beachfront hotel with 2 outdoor pools in Muscat
Grand Hyatt Muscat offers its guests a full-service spa, 2 outdoor swimming pools, a 24-hour health club, and a sauna. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 8773 square feet (815 square meters) and includes conference space. A children's pool, a seasonal outdoor pool, and a nightclub are also featured at the business-friendly Grand Hyatt Muscat. Self parking and valet parking are free.

Smoking is allowed in designated areas at this Muscat hotel.

  • 1 building
  • 280 guestrooms or units
  • 6 levels
  • 4 dining venues
  • 6 bars or lounges
  • Meeting rooms
  • 8773 sq ft of conference space
  • 815 sq m of conference space
  • Nightclub
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Grand Hyatt Muscat offers 280 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Muscat hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

Languages

Arabic, English, Filipino, German, Hindi

Similar properties

Exterior

InterContinental Muscat by IHG

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.6 out of 5, Wonderful, 243 reviews
The price is CA $201
CA $293 total
includes taxes & fees
May 8 - May 9
InterContinental Muscat by IHG

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: OMR 15 per person
  • 4 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour health club
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Nightclub
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LED TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from May 5 2024 to June 30 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Lobby
  • Swimming pool

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for OMR 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately OMR 15 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: OMR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, and JCB International. Cash is not accepted. 

Property is also known as

Grand Hyatt Muscat
Grand Hyatt Muscat Hotel
Muscat Grand Hyatt
Grand Hyatt Muscat Hotel Muscat
Hyatt Muscat
Muscat Hyatt
Grand Hyatt Muscat Hotel
Grand Hyatt Muscat Muscat
Grand Hyatt Muscat Hotel Muscat

Grand Hyatt Muscat Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 280 out of 508 reviews
Rating 8 - Good. 144 out of 508 reviews
Rating 6 - Okay. 47 out of 508 reviews
Rating 4 - Poor. 21 out of 508 reviews
Rating 2 - Terrible. 16 out of 508 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

ammar

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
a
Stayed 3 nights in Nov 2024

4/10 Poor

Mindaugas

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Big disappointment and mismanagement
Well, during and after booking the hotel it wasn’t mentioned by any means that the hotel is going through reconstruction. The whole pool area appeared to be a construction zone fully closed. Reception moved to the 4th floor, most restaurants not working, access to the beach from the side door. During check-in they handed me a piece of paper with all these details, offering a transfer to another hotel away from the sea for the pool. Very inconvenient. They should have closed this place completely and open it after renovation is done. Total screw-up.
Stayed 3 nights in Jan 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property and rooms are tired with a much needed renovation in progress. The pool and garden area is closed while undergoing the renovation, so expecting the place to be much better once this is completed. The rooms we were assigned could also use some renovation as there was cracked caulking around the tub and shower and green water staining on plumbing fixtures. Carpets could also stand to be replaced. Rooms were nice and comfortable, however. The staff was extremely friendly and helpful especially the staff at the Mokha Cafe during the breakfast buffet. They went above and beyond to make our breakfast experience the shining star of our stay there. I want to especially single out our server Abdullah T. who greeted us every morning with a warm smile and friendly air. He remembered our coffee orders from the first day and provided them upon arrival. He was absolutely the best and helped make our visit to Oman one the most memorable and positive holidays I have had in a long while. The Grand Hyatt's location to the beach walk is another reason to select this Hotel despite the ongoing renovation. I did not miss not having a pool as we spent a lot of time on the beach and swimming in the gulf. Easy walk to some very amazing eateries, especially Mado in the Waterfront Shopping plaza.
Stayed 1 night in Dec 2024

10/10 Excellent

Zahra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

ABDALLAH

Stayed 2 nights in Nov 2024

10/10 Excellent

sameer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a grand hotel! Amazing place . They are doing extensive renovations and no access to the beach front at all. This place must look amazing when pool is opened. Hope they keep the same elegant feel to it.
Stayed 3 nights in Dec 2024

4/10 Poor

Ivan

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Breakfast buffet is pretty nice and the spacious room, overall my stay wasn’t pleasant. 1.Hotel is old and people smoking and the smell went in to the room 2. Noisy, I don’t know why people here talk very loud 3.i guess I have amazing encounters with people in Dubai UAE. People around here as not as nice in UAE. I wish I stay in W Hotel instead in Grand Hyatt.
Stayed 2 nights in Nov 2024

8/10 Good

Shazia

Stayed 5 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay in Muscat & Oman.
A short stay in Muscat. A short walk to the beach and easy access to all that Muscat & Oman offer from the old city, port, souk, museum’s, Mosques as well as the Wadis etc Delightful helpful friendly staff
Souk
Wadi Shab
Birman sinkhole
Wadi Shab
Stayed 3 nights in Nov 2024

8/10 Good

Mohamed Mohamed

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great staff. Undergoing renovations. Many things closed. The areas we were in are overdue for renovations. Can’t wait to see the end result. Staff was amazing.
Stayed 10 nights in Oct 2024

2/10 Terrible

Alexander

Disliked: Room comfort
Construction site. Not a place to stay
Hotel is under complete renovation process.all major facilities destroyed. The room itself is perfect. But u only pay for the room. All the rest is not there anymore. Plus you get a complimentary construction site noise all day around. I immediately checked out but the property charged me 1 night🔥
Stayed 3 nights in Nov 2024

8/10 Good

Bethany

Stayed 2 nights in Oct 2024

10/10 Excellent

Shyamal

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Faraz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Nitesh

Stayed 6 nights in Oct 2024

10/10 Excellent

Jack

Travelled with partner
Liked: Amenities
The staff were extremely friendly and helpful
Stayed 5 nights in Sep 2024

10/10 Excellent

Hakan

Stayed 6 nights in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Noisy building works going on at night time
There were building works going on and was woken at 3am to the sound of workmen using power tools . I only found out there were building works when I checked in.
Stayed 4 nights in Jun 2024

10/10 Excellent

Yasser, fresh meadow

Stayed 2 nights in May 2024

10/10 Excellent

Mounes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Shauntel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I recently stayed at the Grand Hyatt Muscat and it was a great experience! It was our first family trip after having our baby and the staff was AMAZING! Everyone was so kind and accommodating. The hotel is very charming and welcoming. You can tell that it is a bit older but not in a negative way. All facilities were clean and easy to use. I would definitely recommend this hotel to my friends and family!
Stayed 3 nights in Apr 2024

10/10 Excellent

Madiha

Liked: Cleanliness, amenities
I like every thing
Stayed 3 nights in Apr 2024

10/10 Excellent

Piotr, Warszawa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some may complain that the property is dated but I love the vintage vibe. B'fast is nice and plentiful and the staff is very friendly and helpful. I find the toiletries rather low quality for 5* hotel and still in little containers. Thanks for having us.
Stayed 4 nights in Apr 2024

6/10 Okay

sabrina

This is listed as a 5 Star hotel but to be honest, maybe it was ten to fifteen years ago. The hotel is very dated and it's not exactly 'beach-fronted' as advertised! The beach is public, not looked after, and completely separate from the hotel. I arrived off an overnight flight and the first thing the reception staff asked me was if I was a Hyatt member. I told him no, he asked did I want to sign up…no, what I want is my bed and something to eat. He told me that my booking didn’t include breakfast which it did! when I told him this he said he couldn’t see it on the system and that I would have to pay. I was also told that the breakfast didn’t start until the following day even though I arrived at the hotel at 8am! They made no effort to use discretion or be flexible to a new guest, considering I’d just come off an overnight flight and the hotel was dead! The room was clean and fine – no issues there. One thing I would say however, is that they have only one plug socket (for international plugs) which is all the way on the other side of the room. So you cannot plug any devices in, such as your phone or laptop, by the bedside. The concierge tried their best but were not very knowledgeable regarding tours and trips. I ended up finding a tour agent in a coffee shop! The breakfast setting was outside with no view of anything as there was tarpaulin everywhere and the dining area was dated. The food very average. I was overall a bit disappointed with this hotel but t
Stayed 5 nights in Mar 2024