Fortune Resort Grace - Member ITC Hotel Group

4.0 star property
4-star hotel in The Mall Road, connected to a shopping center

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Fortune Resort Grace - Member ITC Hotel Group

Aerial view
Aerial view
Terrace/patio
Lobby sitting area
Lobby sitting area

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Room service
    Room service
  • Laundry
    Laundry

Explore the area

Map
Library Bazaar, Gandhi Chowk, Dehradun, Uttarakhand, 248179
  • Mussoorie Christ Church
    7 min walk
  • Gun Hill
    2 min drive
  • Dalai Lama Hills
    5 min drive
  • Dehradun (DED-Jolly Grant)
    110 min drive

Room options

Room, Balcony, Valley View

  • Valley view
  • Sleeps 3
  • 1 Queen Bed

Room, Valley View

  • Valley view
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room

  • Sleeps 3
  • 1 King Bed

Presidential Suite

  • Valley view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Dehradun

The Mall Road stay.With a stay at this The Mall Road hotel, you'll be within half a mile (1 km) of Mussoorie Christ Church and 2 miles (3 km) of Gun Hill. Municipal Garden and Dalai Lama Hills are also within 3 miles (5 km).

What's nearby

  • Mussoorie Christ Church - 7 min walk
  • Gun Hill - 2 min drive
  • Mussoorie Lake - 4 min drive
  • Dalai Lama Hills - 5 min drive
  • Kempty Falls - 17 min drive

Getting around

  • Dehradun Station - 76 min drive
  • Dehradun (DED-Jolly Grant) - 110 min drive

Restaurants

  • ‪Oasis, Country Inn and Suits - ‬13 min walk
  • ‪Tibetan Market - ‬8 min walk
  • ‪City Point Restaurant - ‬3 min walk
  • ‪Hotel Imperial Square - ‬2 min walk
  • Nostradamus Bar

About this property

Fortune Resort Grace - Member ITC Hotel Group

4-star hotel in The Mall Road, connected to a shopping center
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 2799 square feet (260 square meters) and includes a conference center. A fitness center, spa services, and a terrace are also featured at the business-friendly Fortune Resort Grace - Member ITC Hotel Group. Self parking and valet parking are free.

This 4-star Dehradun hotel is smoke free.

  • 1 building
  • 74 guestrooms or units
  • 6 levels
  • 2799 sq ft of conference space
  • 260 sq m of conference space
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Fortune Resort Grace - Member ITC Hotel Group offers 74 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, Hindi

Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 8 AM–10:30 AM: INR 800 for adults and INR 450 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Fitness center
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • In-room accessibility
  • Low-height counter and sink
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: 50 percent of room rate
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 2360.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: INR 4499.5
  • New Year's Eve (31 December) Gala Dinner per child: INR 1999.5 (from 5 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 800 for adults and INR 450 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 50 percent of room rate
  • Rollaway bed fee: INR 2360.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 4-device limit. WiFi in public areas is also free and has a 4-device limit.

Property is also known as

Fortune Grace
Fortune Grace Mussoorie
Fortune Grace Resort
Fortune Resort
Fortune Resort Grace Member ITC Hotel Group Dehradun
Fortune Resort Grace Mussoorie
Fortune Resort Grace Member ITC Hotel Group
Fortune Grace Member ITC Group Dehradun
Fortune Grace Member ITC Group
Fortune Grace Member ITC Grou
Fortune Grace Member Itc Group
Fortune Resort Grace Member ITC Hotel Group
Fortune Resort Grace - Member ITC Hotel Group Hotel
Fortune Resort Grace - Member ITC Hotel Group Dehradun
Fortune Resort Grace - Member ITC Hotel Group Hotel Dehradun

Fortune Resort Grace - Member ITC Hotel Group Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 9 out of 42 reviews" "
Rating 8 - Good. 20 out of 42 reviews" "
Rating 6 - Okay. 8 out of 42 reviews" "
Rating 4 - Poor. 3 out of 42 reviews" "
Rating 2 - Terrible. 2 out of 42 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Arjun

Stayed 2 nights in Mar 2024

10/10 Excellent

Brijesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Vidhi

Stayed 2 nights in May 2024

6/10 Okay

Kala

The location is great but the rooms are not soundproof. Sleeping at night was hard due to the noise.
Stayed 2 nights in Mar 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Sundeep Reddy

Liked: Cleanliness
Good hotel property food and very well maintained
Stayed 3 nights in Nov 2023

6/10 Okay

Sanjay, London

Good location and in good condition. Staff were clueless , service was inept and was bery overpriced. Paid additional for a balcony room to be then told to keep the door closed due to monkeys. Bed was comfortable but shower was poor. Gym was very basic and not all equipment worked and couldn’t use the steam room without having a SPA treatment.
Stayed 2 nights in Sep 2023

10/10 Excellent

anjali

Travelled with family
Liked: Amenities
Very nice place
Stayed 2 nights in Sep 2023

8/10 Good

Yash

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing stay
Stayed 3 nights in May 2023

10/10 Excellent

Aman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is best property when you want to visit Mussoorie. It is located right at the entrance of mall road and all the tourist destinations are close by
Stayed 2 nights in Nov 2022

8/10 Good

Rahil

Stayed 2 nights in Oct 2022

4/10 Poor

Verified traveller

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property needs renovation. The rooms have become quite old and flaky, and even if cleaned, they look messy. The morning breakfast staff seemed rude and tired. Staff at the reception too was quite cold, and unwelcoming.
Stayed 1 night in Jan 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Mixed bag stay , seen better Fortune properties
The maintenance of property has deteriorated, lot of broken furniture and outside panels were visible. Non view rooms does not mean that people need to see LPG cylinders and garbage lying around which what the case was from our room. Lack of communication between front desk and room service as both shared contradictory information. Room service denied serving dinner in room whereas front desk stated we could order. Breakfast options were not great in first two days and service was not that great or should i say planned.
Stayed 3 nights in Jan 2021

8/10 Good

SIDDHARTH

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It was a good experience but there is a lot of scope for improvement.
Stayed 2 nights in Oct 2020

8/10 Good

Anup Sharma

Stayed 4 nights in Oct 2020

8/10 Good

tarun

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Property location is very gud, but some relocation is going at my time of visit
Stayed 1 night in Mar 2020

10/10 Excellent

Raman

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

VIPUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my Trip .....
It was wonderful staying in Fortune Grace hotel. The staff are really very helpful n courteous. Though the property needs an upgrade but overall it's pleasing experience. Location of the hotel is at Library Bazaar n you can reach Mall road by walking 15 minutes which is quite convenient. I would recommend this hotel for stay.........!
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, Beautiful Overlook, Convenient
We had a great stay and were pleased to find such a great location with good food and friendly staff. The views are a wonderful overlook towards the Dehradun Valley and sufficient parking. We loved being able to enjoy a nice walk down Mall Road from the Ghandi Chowk entrance and enjoyed the evening stroll, feeling safe in the environment is a plus.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel
Clean hotel and good food, but breakfast can be improved.
Stayed 1 night in Feb 2019

6/10 Okay

Vineet

Liked: Staff & service
Ok...Can be improved.
Slow check-in and not ready to service full occupancy of hotel.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
We enjoyed ourselves as this was a much needed getaway. A complimentary upgrade would have been super as the hotel was low on occupancy on the days we stayed.
Stayed 2 nights in Jul 2018

8/10 Good

sunil

Liked: Staff & service, property conditions & facilities, room comfort
Great stay due to the excellent staff.
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Naveen Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort