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WelcomHeritage Kasmanda Palace

4.0 star property
4-star hotel in The Mall Road

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for WelcomHeritage Kasmanda Palace

Breakfast, lunch and dinner served
Garden Suite
Interior entrance
Exterior
Front of property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Restaurant
    Restaurant
  • Business services
    Business services

Explore the area

Map
The Mall Road, Dehradun, Uttarakhand, 248179
  • Mussoorie Christ Church
    5 min walk
  • Gun Hill
    13 min walk
  • Dalai Lama Hills
    5 min drive
  • Dehradun (DED-Jolly Grant)
    103 min drive

Room options

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

  • 27.9 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Garden Suite

Garden Suite

Garden Suite

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 22.3 sq m
  • Resort view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Royal Room, 1 Queen Bed

Royal Room, 1 Queen Bed

Royal Room, 1 Queen Bed

  • 27 sq m
  • Valley view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Garden Suite 2BH

Garden Suite 2BH

Garden Suite 2BH

  • 58 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

  • 26 sq m
  • Valley view
  • Sleeps 3
  • 1 Queen Bed

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About the area

Dehradun

The Mall Road stay.At this The Mall Road hotel, you'll be steps from Mussoorie Christ Church and within a 15-minute walk of Gun Hill. Municipal Garden and Dalai Lama Hills are also within 3 miles (5 km).

What's nearby

  • Mussoorie Christ Church - 5 min walk
  • Gun Hill - 13 min walk
  • Mussoorie Lake - 4 min drive
  • Dalai Lama Hills - 5 min drive
  • Kempty Falls - 17 min drive

Getting around

  • Dehradun Station - 69 min drive
  • Dehradun (DED-Jolly Grant) - 103 min drive

Restaurants

  • ‪Tibetan Market - ‬1 min walk
  • ‪City Point Restaurant - ‬6 min walk
  • ‪Hotel Imperial Square - ‬7 min walk
  • ‪Sagar Ratna, Mall Road, Mussoorie - ‬7 min walk
  • ‪Honey Hut - ‬6 min walk

About this property

WelcomHeritage Kasmanda Palace

4-star hotel in The Mall Road
There's a restaurant on site. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at WelcomHeritage Kasmanda Palace. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Dehradun hotel.

  • 24 guestrooms or units
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Dining venue
WelcomHeritage Kasmanda Palace offers 24 accommodations with safes and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Awards and affiliations

The property is a member of Heritage Hotels of India.

Languages

English, Hindi

Property amenities

Family friendly

  • Laundry facilities
  • Separate living room

Parking and transportation

  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

More

  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a negative COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in
Please note: The Mall Road is closed to all vehicles from 4 PM to 11:30 PM daily. Taxis are not allowed on Mall Road, and pick up by hotel car is available only from 8 AM to 11 PM from Hotel Padmini Niwas gate on the Mall Road. Guests should arrive before 4 PM to ensure access to the property.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 2000.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: INR 2000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a negative COVID-19 test result. The negative COVID-19 test must have been administered no more than 72 hours prior to check-in.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Kasmanda
Kasmanda Palace
WelcomHeritage Kasmanda Palace
WelcomHeritage Kasmanda Palace Hotel Mussoorie
WelcomHeritage Kasmanda Palace Mussoorie
WelcomHeritage Kasmanda Palace Hotel Dehradun
WelcomHeritage Kasmanda Palace Hotel
WelcomHeritage Kasmanda Palace Dehradun
WelcomHeritage Kasmanda hradu
WelcomHeritage Kasmanda Palace Hotel
WelcomHeritage Kasmanda Palace Dehradun
WelcomHeritage Kasmanda Palace Hotel Dehradun

WelcomHeritage Kasmanda Palace Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 23 out of 44 reviews" "
Rating 8 - Good. 18 out of 44 reviews" "
Rating 6 - Okay. 2 out of 44 reviews" "
Rating 4 - Poor. 1 out of 44 reviews" "
Rating 2 - Terrible. 0 out of 44 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Jayesh Anil

Liked: Cleanliness, staff & service, property conditions & facilities
The views from this hotel are just magnificent and the serene atmosphere adds to the beautiful landscape. The service from staff is outstanding. Just the room needs to have the normal features like a full size mirror, slippers, bathrobe, fridge, bathroom stuff like comb, toothbrush, iron etc
Stayed 2 nights in Jan 2024

10/10 Excellent

Sameer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Sanjiv

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Abhishek

Travelled with family
Liked: Cleanliness, room comfort
great hotel
Stayed 2 nights in Sep 2023

10/10 Excellent

Abhishek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice & well kept property
Stayed 2 nights in Sep 2023

10/10 Excellent

Ravindranath

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

alwyn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, easy access toall Road. Good service. Intriguing historical heritage and nice views of Mussoorie and beyond
Stayed 3 nights in May 2023

10/10 Excellent

Ankita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with great service
Stayed 2 nights in Apr 2022

8/10 Good

Ayushi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

8/10 Good

arpit

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property,good food and beautiful views.....but can atleast offer a cake in room for celebration... It was our anniversary and all hotels do this atleast
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Had a great time, beautiful property n good food. Excellent staff. Beautiful view from the property.
Stayed 3 nights in Jun 2022

10/10 Excellent

CHANDRA KUMAR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2022

8/10 Good

nitin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great and well maintained. The staff is also professional and cooperative. The view from the property is amazing and the location is great too. Its on mall road but around 100-200Ft. above, which leads to no noise. The food can be improved. The menu is limited and few items from that menu were also not available which we ordered. Hopefully they improve on it. Overall a good place for pleasant stay.
Stayed 2 nights in May 2022

10/10 Excellent

Kamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2022

8/10 Good

Kavita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the staff service and ambience. Would appreciate more choice of food
Stayed 2 nights in Dec 2021

10/10 Excellent

ARNAB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
An excellent hotel in a great location. The hotel interiors, the gardens and the campus are tastefully done and well maintained. Rooms are big, spacious and with all the amenities and furniture one could ask for. Extraordinary hospitality and friendly staff, especially the kitchen staff and the servers. Food was tasty and quantity sufficient with enough variety. The complimentary pickup-drop facility provided by the hotel is an added benefit. Our only issue was with the bathroom which was very cold and needs a heater of some sort for more comfort during winters.
Stayed 2 nights in Nov 2021

6/10 Okay

DR. BRIJESH

Travelled with family
Liked: Cleanliness, staff & service
Don't let Welcom-name raise your expectations
Stayed 5 nights in Nov 2021

8/10 Good

Rajan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is amazingly well maintained and the staff is very courteous. The garden villa we stayed in was clean, spacious. They provide a shuttle service to/from the mall road till 10:30 PM. The only improvement would be in terms of food. The breakfast buffet and dinner we had were both average. Otherwise an awesome hotel and highly recommended.
Stayed 1 night in Oct 2021

10/10 Excellent

Manoj Kumar

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view, nice-clean and big rooms, clean toilets.
Stayed 2 nights in Sep 2021

10/10 Excellent

nitin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best property to stay on Mall Road. Staff is good. Food options (apart from North Indian) should be improved
Stayed 3 nights in Sep 2021

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good but not maintained properly. Buffet breakfast was not there, while it was mentioned in our booking. Instead they gave us a small menu to choose from. Tandoor was not available for chapati/naan in lunch. Rooms have shabby interiors and decoratives. Antique is different and shabby is different, you can not say a shabby item antique. Service was pathetic. They do not serve anything between 10:30 pm to 8:00 am. Not even tea or coffee. Very disappointing experience at the price they are charging. Not worth going there. They almost cheated us.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is very good looking and it's heritage is well maintained. It's bathrooms and floors in rooms need some attention, with respect to the fitments.
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The rooms were a bit dingy and quite loud, but the service and food were both excellent. Even with a somewhat run-down room, still an interesting experiment to stay in a heritage hotel. The gardens and views are also wonderful.
Stayed 1 night in Mar 2019

8/10 Good

Jayanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was a little off the main road, and transport was arranged by the hotel all the time. The room was not great, with a view of the parking !!! The food was great though, and the restaurant fellow Pankaj extremely helpful.
Stayed 3 nights in Jun 2018

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best view in Mussourie !
Wonderful hotel and room with a true ambient feeling of a bygone age. More than satisfied with the comfort, service and food on offer. Was just a little intrigued by the group of guests whose presence on my final day blocked the hotel & prevented me eating and staying at the hotel. An astonishing riff-raff that would hardly constitute the type of guest this elevated grade of hotel would normally expect to host. But otherwise - superb !