Lotte Arai Resort

4.0 star property
Family-friendly ski hotel with a full-service spa

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Lotte Arai Resort

Front of property - evening/night
Hot springs
Indoor pool, seasonal outdoor pool, pool umbrellas
Hot springs
Premium bedding, down comforters, pillowtop beds, minibar

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
    Hot tub
  • Spa
    Spa
  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Gym
    Gym

Explore the area

Map
1966 Ryozenji, Myoko, Niigata, 944-0062
  • Myoko Kogen
    1 min walk
  • Arai Road Station
    8 min drive
  • Myoko Sunshine Land
    11 min drive

Room options

ARAI Bldg. Character Twin / Mountain view (2 beds)

  • 31 sq m
  • Mountain view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

CLUB Bldg. Premier Suite / Twin (2 beds)

  • 75 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

CLUB Bldg. Grand Premier Suite (2 beds)

  • 113 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

CLUB Bldg. Deluxe DoubleTwin (2 beds)

  • 43 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

LODGE Bldg. Deluxe Twin / Mountain view (2 beds)

  • 42.6 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

LODGE Bldg. Deluxe Suite F (3 beds)

  • 79.2 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

CLUB Bldg. Deluxe Double (1 bed)

  • 43 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

CLUB Bldg. Premier Suite / Double (1 bed)

  • 75 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

CLUB Bldg. Deluxe FamilyTwin (2 beds)

  • 34 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

LODGE Bldg. Corner Suite (2 beds)

  • 63 sq m
  • Sleeps 4
  • 2 Double Beds

ARAI Bldg. Superior Twin / Mountain view (2 beds)

  • 31 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

LODGE Bldg. Deluxe Suite (2 beds)

  • 76.3 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

NEST Bldg. Deluxe Twin (2 beds)

  • 34.3 sq m
  • Sleeps 4
  • 2 Twin Beds

LODGE Bldg. Deluxe FamilyTwin (2 beds)

  • 44.6 sq m
  • Sleeps 4
  • 1 Twin Bed and 1 Double Bed

LODGE Bldg. Deluxe DoubleTwin (2 beds)

  • 44.6 sq m
  • Sleeps 4
  • 2 Double Beds

LODGE Bldg. Deluxe Quadruple (4 beds)

  • 54.6 sq m
  • Sleeps 6
  • 4 Twin Beds

LODGE Bldg. Deluxe Twin (2 beds)

  • 40.6 sq m
  • Sleeps 4
  • 2 Twin Beds

ARAI Bldg. Superior FamilyTwin (2 beds)

  • 31 sq m
  • Sleeps 4
  • 1 Twin Bed and 1 Double Bed

ARAI Bldg. Superior FamilyTriple (3 beds)

  • 42 sq m
  • Sleeps 6
  • 2 Twin Beds and 1 Double Bed

ARAI Bldg. Superior Twin / 4 beds in total (Connecting rooms)

  • 62 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Beds

ARAI Bldg. Superior Double (1 bed)

  • 23 sq m
  • Sleeps 4
  • 1 Double Bed

LODGE Bldg. Deluxe Suite R (2 beds)

  • 54.6 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

ARAI Bldg. Character Triple / Mountain view (3 beds)

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

ARAI Bldg. Superior Triple / Mountain view (3 beds)

  • 31 sq m
  • Sleeps 5
  • 3 Twin Beds

ARAI Bldg. Superior Twin (2 beds)

  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

LODGE Bldg. Deluxe Suite T (2 beds)

  • 54.6 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Myoko

Skiing getaway.You'll be within 12 miles (20 km) of Takada Park and 16 miles (25 km) of Iwanohara Vineyard. Imori Pond is within 16 miles (25 km) and Joetsu Municipal Aquarium is within 20 miles (32 km).

What's nearby

  • Myoko Kogen - 1 min walk
  • Akakura Onsen Ski Area - 22 min drive
  • Akakan Ski Area - 22 min drive
  • Ikenotaira Onsen Ski Resort - 25 min drive
  • Mount Myoko - 58 min drive

Getting around

  • Naoetsu Station - 29 min drive
  • Niigata Airport (KIJ) - 113 min drive

Restaurants

  • ‪くびき野情報館 - ‬19 min drive
  • ‪Sky Restaurant Zen - ‬16 min drive
  • ‪食堂ミサ - ‬8 min drive
  • ‪Myoko Coffee - ‬6 min walk
  • ‪氷見きときと寿し - ‬8 min drive

About this property

Lotte Arai Resort

4-star ski hotel near Myoko Kogen
Have fun with onsite winter activities, including downhill skiing, snowboarding, and snow tubing and in warmer months, enjoy mountain biking and ziplining. Indulge in a treatment at the full-service spa or soothe your muscles in one of the 2 spa tubs after a day on the slopes. Lotte Arai Resort helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.

There are 2 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. A computer station is on site and WiFi is free in public spaces. This ski hotel also offers karaoke, an indoor pool, and a sauna.

This 4-star Myoko hotel is smoke free.

  • 245 guestrooms or units
  • 2 dining venues
  • 2 coffee shops
  • Karaoke
  • Deli
  • Umbrellas for the pool
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • Bar by the pool
Lotte Arai Resort offers 245 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA MANNA. The spa is open select days.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are hot springs open between 6:30 AM and 11:00 PM.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground
  • Pool toys
  • Refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free roundtrip train station shuttle from 9:00 AM - 8:30 PM
  • Train station shuttle on request, at scheduled times

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: JPY 3080 for adults and JPY 1870 for children
  • 2 restaurants and 2 coffee shops
  • 1 poolside bar and 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 2 spa tubs
  • Bicycle rentals
  • Downhill skiing
  • Fitness center
  • Full-service spa
  • Hiking/biking trails
  • Hot springs
  • Indoor pool
  • Karaoke
  • Mountain biking
  • Playground
  • Ropes course
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Snow tubing
  • Snowboarding
  • Table tennis
  • Ziplining

Accessibility

  • Elevator

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar
  • Refrigerator

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Ski slopes open in mid-December, depending on snow conditions. Guests should contact the property in advance of arrival for ski slope availability.
Meals are not included in the breakfast and half board rate plans for children ages 3 and under.
Disposable personal items such as toothbrush, razor, hairbrush, and shower cap are available for a surcharge in the lobby.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 1 to December 16:
  • Spa tub

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately JPY 3080 for adults and JPY 1870 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.

We should mention

  • The seasonal pool will open July 15 and close September 03.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Hot springs access available from 6:30 AM to 11:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

LOTTE ARAI RESORT Myoko
LOTTE ARAI Myoko
LOTTE ARAI
Lotte Arai Resort Hotel
Lotte Arai Resort Myoko
Lotte Arai Resort Hotel Myoko

Lotte Arai Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 149 out of 294 reviews" "
Rating 8 - Good. 89 out of 294 reviews" "
Rating 6 - Okay. 36 out of 294 reviews" "
Rating 4 - Poor. 15 out of 294 reviews" "
Rating 2 - Terrible. 5 out of 294 reviews" "

9.4/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property!
A very comfortable stay for us on a road trip. The property is located in the mountains, about 30-45 minutes to the coastline where all the actions are. Rooms were very clean and spacious. We had rooms that overlook the ski lifts. We went during the quiet season so there was limited dining options. It is a huge property with lots of attractions and we could imagine the buzz in the peak seasons. There was no air-conditioning in the rooms during our stay but the staff brought in electric fans which did the job. A nice stay after all.
Stayed 1 night in Apr 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

aria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice Ski in ski out hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern & Quaint Japanese Onsen Getaway
Modern yet quaint Japanese Onsen getaway.
Stayed 6 nights in Feb 2024

10/10 Excellent

Shawn

Liked: Staff & service, property conditions & facilities
Excellent location for skiing at the resort. The food was good, and the Onsen was excellent. I thoroughly enjoyed my stay.
Stayed 7 nights in Feb 2024

10/10 Excellent

kevin, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Epic
Stayed 4 nights in Feb 2024

10/10 Excellent

Cara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a family ski vacation, excellent ski school, surrounding area has many good restaurants
Stayed 6 nights in Feb 2024

8/10 Good

Cerine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All inclusive resort
Stayed 2 nights in Feb 2024

10/10 Excellent

Susan

Travelled with family
Liked: Amenities
Lovely resort with very comfortable beds and pillows. Very fresh varied food. Highly recommend
Stayed 8 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great enjoyable stay
Our second time after 5 years and it’s still as well maintained. We stayed on the lodge/ club side and enjoyed the views from our room. The bar is a favorite, and Japanese restaurant as well. Can skip breakfast if not a big eater- bakery seemed nice. Didn’t enjoy the Korean restaurant as much. Skiing was great! We were lucky to get one day of powder! Ask for Kim in ski school.
Stayed 4 nights in Feb 2024

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, property conditions & facilities
This property has everything you need for an enjoyable time, especially skiing and soaking in the onsen. The downside is not being able to explore outside the area freely as we were dependent on the hotel’s bus schedule the ride takes 30min to the train station. We also had difficulty communicating with some of the hotel staff, even though we spoke Japanese fluently! We understand their need to wear masks (sort of) but many times we just wished they spoke more clearly. All in all, we had a memorable time at Arai.
Stayed 4 nights in Feb 2024

6/10 Okay

ATSUKO

Liked: Cleanliness, property conditions & facilities, room comfort
Not impressed
Check in was a lengthy process. We found that they could not seem to locate our bags and ski equipment that we sent ahead. They seemed disorganized and confused. Other guests in the lounge areas, dining room and onsen were very loud. Overall not very relaxing. The skiing was not great, as it was so warm, the conditions were bad. The food in the breakfast bugfet was good, but the non Japanese items on the dinner menu were not executed very well. Fairly tasteless yoshoku choices.
Stayed 1 night in Jan 2024

8/10 Good

Brigitt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Stephen

Stayed 3 nights in Jan 2024

2/10 Terrible

ML

Travelled with family
Disliked: Amenities, property conditions & facilities
This property was very over rated. There was no microwave in the room which made it extremely difficult to eat snacks. I thought for the price of the room it was incredibly small. We paid less for more elsewhere in Japan. I was not impressed at all and will not be staying here in the future and will not recommend the hotel to any one I know.
Stayed 6 nights in Mar 2023

2/10 Terrible

Keith

Stayed 1 night in Feb 2023

10/10 Excellent

Hanako

Stayed 2 nights in Feb 2023

10/10 Excellent

Ted

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went with the kids. The hotel offers some classes for us to learn skiing or snowboarding. Stayed couple nights. Great experience. Would go to the same hotel if we ever go to Arai.
Stayed 2 nights in Dec 2022

10/10 Excellent

Kevin, Mililani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Christopher, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay. The property was a bit dated and the rooms were older but the amenities were great. It’s not necessarily ski in ski out as you have to walk a bit to the lift. But overall it was a great experience. The hotel had a lot of foreigners that feigned absolute ignorance about the rules of the hotel. What was disappointing at breakfast you see the server telling you use gloves and mask when going to the buffet, and then you see a foreigner completely ignore those rules and uses his grubby hands to touch all the bread to choose one at the middle and toast it. Otherwise the stay was enjoyable.
Stayed 1 night in Feb 2023

10/10 Excellent

Cara Yat Chee

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place for ski in ski out with a wonderful ski school for children
Stayed 7 nights in Jan 2023

8/10 Good

Marc

Liked: Cleanliness, room comfort
Service wasn’t great at front desk as they didn’t explain the facility properly. Marc
Stayed 2 nights in Jan 2023

8/10 Good

Colm, Chula Vista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice except for breakfast which was nasty like McDonald's.
Stayed 1 night in May 2022

6/10 Okay

sammy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2021

10/10 Excellent

Christian

Stayed 2 nights in Oct 2021