2/10 Terrible
rickey
Travelled with family, Travelled with family and small children
24 Aug 2024
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
after booking the room was told by the front desk there would be 100 deposit fee but we would get our money back as soon as we checked out as long as we didnt smoke or mess up the room, we had been out all dayband i didnt want my family to be tired while i searched for a room so I agreed because we wouldnt do either. Shortly after we left all day didnt come back until 12 am where we went immediately to sleep because we had to wake up at 10 and drive back home. When returning to the front desk it was an older white guy who assured me again that I would get my deposit back because again, we didnt smoke or do anything in the room. He said he had to go check it and i said okay and waited. Upon his return he gave me stern look and said we cant give you your deposit back because you were smoking tobacco in the room ( i dont even smoke or use tobacco products) which i disagreed and kept saying it wasnt weed but tobacco for some reason but i dont do either and insisted there were invisible ashes in there but did not wanna show me them. Also said he couldnt smell anything but his "housekeepers" who spoke no english all they smelled was tobacco. After discussing this for 20 minutes i see the conversation wasnt going anywhere and they kept insisting i smoked in a room with my 7 year old child in the room with me. Terrible owners money hungry please if you are black dont fall for the same trap i did
rickey
Stayed 1 night in Jul 2024