I have to say, this is not a hotel as advertised, its a cluster of condos which is very misleading. When you book a room, apparently you're booking a "specific " room number, not type so if your room is not ready at 4pm check-in, as mine was not and having to wait 90 minutes, you're s.o.l. The desk clerk, was as cold as ice in attitude when i asked for an eta, and was not forthcoming as to a band that would allow me access to the pool area while waiting, or an apparent "welcome pkg" with the ppl standing next to her at the entertainment counter. The room itself, the TV did not work until i reported it, the shower curtain had a noticeable blood stain at the top of it, a glass that was used as an ash
tray, and overall a very dated room that looked very "tired". This property also has free shuttle service to and from the airport and apparently anywhere you wish to go w/in a 4 mile radius- this fact is not advertised anywhere on the site. The only way i found out was by emailing the property to ask prior to my arrival. The only bright spot in my stay was Sharise (sp? I apologize if so). She knows Not to announce a person's room # upon checking in, was kind enough to arrange a later check out of 90 minutes for me as my flight was much later in the evening. Even after watching her interaction with some other guests who had an issue, she gets it. I would not recommend this property.