Eurotel Naga

3.0 star property
3-star hotel perfect for exploring Naga

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January 2025

Photo gallery for Eurotel Naga

Lobby
Family Suite
Front of property
International cuisine
Free daily cooked-to-order breakfast

Reviews

7.2 out of 10

Good

Popular amenities

  • Room service
  • Breakfast included
  • Laundry
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
#2 General Luna corner Riverside Brgy, Naga, Camarines Sur, 4400
  • SM City Naga
    12 min walk
  • Naga Metropolitan Cathedral
    13 min walk
  • Robinsons Place Naga
    19 min walk
  • Naga (WNP)
    28 min drive

Room options

Studio

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room

  • 19 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Family Suite

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Studio Suite

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Naga

Heart of Naga.You'll find SM City Naga and Naga Metropolitan Cathedral within a 15-minute walk of this Naga hotel. Robinsons Place Naga and Bicol Medical Center are also within 2 miles (3 km).

What's nearby

  • SM City Naga - 12 min walk
  • Naga Metropolitan Cathedral - 13 min walk
  • Robinsons Place Naga - 19 min walk
  • Bicol Medical Center - 4 min drive
  • Basilica of Our Lady of Penafrancia - 5 min drive

Getting around

  • Burabod Flag Station Station - 30 min drive
  • Naga (WNP) - 28 min drive

Restaurants

  • ‪Naga City People's Mall - ‬1 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Lokwan Noodle And Dimsum House - ‬14 min walk
  • ‪Bigg's Diner - ‬8 min walk
  • ‪Mang Inasal - ‬6 min walk

About this property

Eurotel Naga

3-star hotel perfect for exploring Naga
Along with a restaurant, there's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. Business amenities include a business center and meeting rooms. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. The business-friendly Eurotel Naga also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This 3-star Naga hotel is smoke free.

  • 83 guestrooms or units
  • Meeting rooms
  • Built in 2013
  • Cooked-to-order breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Dining venue
Eurotel Naga offers 83 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually decorated. LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English

Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 6 AM–10 AM
  • 1 restaurant
  • 24-hour room service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Individually decorated
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in time starts at 1 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 850 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PHP 350 per vehicle (roundtrip)
  • Rollaway bed fee: PHP 850 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Eurotel Centro
Eurotel Centro Hotel
Eurotel Centro Hotel Naga
Eurotel Naga
Eurotel Naga Centro
Eurotel Naga Hotel
Eurotel Naga Naga
Eurotel Naga Hotel
Eurotel Naga Hotel Naga

Eurotel Naga Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 23 out of 103 reviews" "
Rating 8 - Good. 41 out of 103 reviews" "
Rating 6 - Okay. 16 out of 103 reviews" "
Rating 4 - Poor. 13 out of 103 reviews" "
Rating 2 - Terrible. 10 out of 103 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Feb 2020

4/10 Poor

MrJoeDoesAsia, Naga City

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I have stayed here numerous times... a new manager just took over and she runs this hotel horribly. She no longer allows any upgrades even for long time loyal guests! She has stopped a guest “laundry” service that was very appreciated in the past. Now, as of March 14, 2020, I see they have greatly increased their room prices!! At $24.00 the place was bearable, at $40.00 as it sits now, is a total ripoff!! Terrible food, old worn sheets with no mattress pad, disgusting!! For $40.00 starting price, I’d be looking elsewhere, I know I will!!
Stayed 3 nights in Mar 2020

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dangerous place, stinking rooms, smells so bad after exit the lift going to your room, rooms stinks,no toilet papers, or tissue in the room, fire exit doors open so people can enter from the street without pass reception dangerous, inside the room is there warning, do not open the door before you know who is outside, we are I side the hotel crazy
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrid
There is only side street parking. It is in front of a congested marketplace. The neighborhood does not feel safe. The location does not have nearby restaurants. Try not to get run over if you do plan on looking for a place to eat. Worst hotel I've ever stayed in. Motel 8 is a 5 star compared to this place. Wifi is extremely week. You need to stay in the hallway of your room to access wifi intermittently.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Excellent staff as they try here to please and all my request were immediately met. Property is old but it’s kept clean enough. It’s a $25.00 a night hotel and it’s good at that price. I stay here several times a year. Breakfast is fair but for free it’s eatable.
Stayed 4 nights in Jan 2020

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entrance smelled really bad but looked decent enough. The property as a whole was not as nice as expected. I booked 2 family suites and a studio. The family suites were ok. I ended up staying in the studio which was not up to par. I had to look at 4 rooms before I finally settled on one that was acceptable. By acceptable, I mean it had the least amount of black mold in the shower and lime scale on the shower head. Even then the sheets were stained and needed to be changed. But what got me the most was I got double-charged because the website glitches and booked me for the following day even though I made a same day reservation. I went back and forth with Travelocity and Eurotel and neither would offer me a refund, claiming they had to get approval from the other party all the while eating up my minutes on my international travel plan I paid extra for. And I was calling for over an hour and even went to the front desk and called in front of them. Needless to say, I am not staying here or using Travelocity to book accommodations especially when traveling abroad. You definitely get what you pay for. The breakfast was scant and poorly cooked as well. Worst customer service experience of my life!
Stayed 1 night in Jan 2020

10/10 Excellent

lervy

Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the view on our room. The kindness of the staff. Near the market and city proper
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service
AN OLD BUILDING SITUATED NEAR THE PUBLIC MARKET. GOOD LOCATION, GOOD FOOD AND VERY FRIENDLY TEAM.
Stayed 1 night in Oct 2019

8/10 Good

Boris, China

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very good room. Very nice view. It is not possible to adjust the A/C - it can be either on or off
Stayed 5 nights in Sep 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

Disliked: Staff & service
The front desk got our breakfast orders wrong most days during our stay and when ordering room service, the food was underwhelming and overpriced for the quality. Some of the staff were very attentive and courteous, but other staff members appeared to not care at all about service. It was a reasonable place to stay due to short notice, but it would not be my first choice coming back to Naga.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

2/10 Terrible

Patrick

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointingly not clean!
It definitely can't be the #1 business hotel in Naga as advertised. I had roaches scatter each time I entered the room & even after spraying the room with an insecticide, they were still coming out of the woodwork. Bathroom mold, tarnished mirrors, non-matching headboards, poorly painted walls, uncleaned shower glass, a broken toilet seat & an a/c cover that kept coming off all made for a disgusting stay at this hotel.
Stayed 4 nights in Jun 2019

2/10 Terrible

Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointingly low standards of cleanliness!
It definitely can't be the #1 business hotel in Naga as advertised. I had roaches scatter each time I entered the room & even after spraying the room with an insecticide, they were still coming out of the woodwork. Bathroom mold, tarnished mirrors, non-matching headboards, poorly painted walls, uncleaned shower glass, a broken toilet seat & an a/c cover that kept coming off all made for a terrible stay at this hotel.
Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and cheapest price.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2019

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Naga trip
Well located. Awesome service. The Staff here are always ready to address any issues that may arise. Always smiling and professional. The policies have changed since my visit a year have changed and are not customer friendly.
Stayed 1 night in Mar 2019

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relocation trip
The hotel is nicely located. The Staff is awesome. The policies have changed from my last visit and are not customer friendly. The staff does their best to cope with them. May think twice before I stay here again. The service is great as I mentioned before.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
The room is clean, strong wifi, and the food is great, plenty of choices
Stayed 1 night in Feb 2019

2/10 Terrible

ramesh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty place stay away
This place is nasty ..I cant beleve how they in business ..every where u go smell like mold rooms r dirty ...call the front desk for help told the issue the girl who answer the phone told me why only forigners have proplam ...if u travelling with kids please stay away from this place ...bugs in the room hall way my god I even seen in the elevator ....no hand towel no floor mats ...look at the other reviews too
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Overall experience Ok, need to repair room facilities like shower.
Stayed 1 night in Mar 2019