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Robertson Hotel

3.0 star property
Enjoy the free WiFi at this 3-star Naga hotel

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Robertson Hotel

Standard Twin
Property entrance
Interior
Standard Twin | Television
Lobby sitting area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • Laundry
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
J. Miranda Avenue, Naga City, Camarines Sur, Naga, Bicol, 4400
  • Bicol Medical Center
    11 min walk
  • Basilica of Our Lady of Penafrancia
    15 min walk
  • Basilica of the Nuestra Senora de Penafrancia
    15 min walk
  • Naga (WNP)
    25 min drive

Room options

View all photos for Standard Double

Standard Double

Standard Double

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single - 1 Single Bed

Standard Single - 1 Single Bed

Standard Single - 1 Single Bed

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the area

Naga

Close to airport.Within a 15-minute walk of the hotel, you'll find Bicol Medical Center and Basilica of Our Lady of Penafrancia. Basilica of the Nuestra Senora de Penafrancia and SM City Naga are also within 2 miles (3 km).

What's nearby

  • Bicol Medical Center - 11 min walk - 1.0 km
  • Basilica of Our Lady of Penafrancia - 15 min walk - 1.3 km
  • Basilica of the Nuestra Senora de Penafrancia - 15 min walk - 1.3 km
  • SM City Naga - 17 min walk - 1.4 km
  • Robinsons Place Naga - 2 min drive - 1.9 km

Getting around

  • Burabod Flag Station Station - 35 min drive
  • Naga (WNP) - 25 min drive

Restaurants

  • ‪Bob Marlin - ‬6 min walk
  • ‪Rj's Buffet - ‬3 min walk
  • ‪Bistro Roberto - ‬5 min walk
  • ‪Wake n' Vape - ‬5 min walk
  • ‪Starmark Royale - ‬4 min walk

About this property

Robertson Hotel

Enjoy the free WiFi at this 3-star Naga hotel
Robertson Hotel offers its guests concierge services, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces. Robertson Hotel also features 24-hour room service, a front-desk safe, and an ATM. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Naga hotel.

  • 72 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • ATM
  • Elevator
  • Smoking in designated areas
Robertson Hotel offers 72 air-conditioned accommodations with safes and complimentary newspapers. Smart televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Naga hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Languages

English, Filipino

Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6 AM–9:30 AM: PHP 479.20 per person
  • 24-hour room service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Cable channels
  • Smart TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Free bottled water
  • In-room dining only

More

  • Free newspapers
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Customers may be requested by the property to provide a health declaration (issued within 3 days prior to check-in).

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Robertson Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 750.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately PHP 479.20 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 750.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, cash, and mobile payments.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

Robertson Hotel Naga
Robertson Naga
Robertson Hotel Naga
Robertson Hotel Hotel
Robertson Hotel Hotel Naga

Robertson Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 18 out of 49 reviews" "
Rating 8 - Good. 25 out of 49 reviews" "
Rating 6 - Okay. 4 out of 49 reviews" "
Rating 4 - Poor. 2 out of 49 reviews" "
Rating 2 - Terrible. 0 out of 49 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

8/10 Good

Yung chih

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Joseph

Stayed 1 night in Apr 2024

6/10 Okay

Farley, Geleen

Liked: Cleanliness
It's okay
Stayed 2 nights in Feb 2024

8/10 Good

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. The bed was very comfortable and I like the fact that it has a real comforter. The housekeeping staff was very attentive, helpful and friendly. I wished there were more choices of restaurants around the property.
Stayed 1 night in Feb 2024

8/10 Good

joey de los

Liked: Staff & service
Limited transportation at nite. Wifi keeps on disconnecting.
Stayed 8 nights in Feb 2024

8/10 Good

Paul, Oceanside

Stayed 1 night in Jan 2024

8/10 Good

Rommel, Bronx

Stayed 2 nights in Nov 2023

4/10 Poor

Roberto D

Stayed 1 night in Oct 2023

8/10 Good

Franklin-Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Mar 2023

8/10 Good

Franklin-Mark

Liked: Staff & service, amenities, property conditions & facilities
Like: clean, attentive staff Not Like: no restaurant, no pool in the building.
Stayed 2 nights in Mar 2023

10/10 Excellent

Sylvester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to my appointments
Stayed 1 night in Feb 2023

8/10 Good

Ma. Edena

Stayed 1 night in Aug 2022

6/10 Okay

EMEGIN

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I only like the shuttle service going to airport.The price is too expensive for no coffee complimentary. The space is very small. Bathroom sink drain is not working properly. Poor construction of bathroom. No restaurant in the property. I will not stay and not recommend this place.
Stayed 4 nights in Jul 2022

10/10 Excellent

Mary Grace

Stayed 1 night in Jul 2022

8/10 Good

Andro John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Bobby, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great. Service is great! Comfy beds. The bathrooms, though small, is adequate.
Stayed 1 night in Feb 2020

10/10 Excellent

Ace, Florida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: - convinient location - responsive and very efficient staff especially Zoila. She’s very accommodating and helpful. - attentive staff Cons: - we didn’t complain but the pillow case doesn’t smell good and the fabric of the towels are too rough. All in all.. it was a great experience.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
The old smell of the room not fresh it’s smell moist
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service
Stayed 3 nights in Nov 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Like: Friendly staff, easy check-in, good and safe location, clean and comfortable room. Dislike: Water pressure is weak (difficult to take a shower), water heater not working, hazy cable TV.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to the city, clean. Beds are a bit small but not a problem. All is good!
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I suggest that extra person and extra bed should be clear. although I was happy that Robertson did consider my arguement, i commend their prompt action to the matter.
Stayed 3 nights in Oct 2019

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable Stay
The hotel was very clean and the breakfast was excellent. The room was smaller than expected but adequate.
Stayed 2 nights in Oct 2019