4/10 Poor
Glenn, Memphis
Travelled with family
Jan 8, 2025
Disliked: Property conditions & facilities
The property is near the top of the hill with limited road service. It’s a 10 min walk down to the strip and Gondola area. If it’s snowing you will not be able to get a taxi, and there is no Uber in the area. The hotel does not provide a shuttle service or is not part of the Hakuba ski shuttle. There were other issues such as an embarrassing breakfast buffet. The selection was limited and the only thing we could eat was the tiny croissant and miso soup. Even though it was free we ended up walking down to a cafe on the strip. The rooms were kept clean but very dated including the beddings and sheets. The walls of course were quite thin so one night there was someone singing karaoke and on the other side a family with kids banging thins around. The staff were pleasant enough and the ladies at the front desk were helpful but the lack of transportation was the biggest drawback. We had to walk at night to restaurants because taxis couldn’t get there and when we checked out we again couldn’t get transportation to the bus station. We had to load up and walk down to the strip in snowy conditions and from there we got a taxi.
Glenn
Stayed 2 nights in Jan 2025