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Matsuya Ryokan

2.5 star property
Ryokan near Zenko-ji Temple in Nagano

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Photo gallery for Matsuya Ryokan

Lobby sitting area
Reception
Aerial view
Public bath
Property grounds

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Room service
  • Breakfast available
  • Laundry
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
484, Motoyoshi-cho, Nagano, 380-0851
  • Nio-mon Gate
    ‪1 min walk‬
  • Sanmon Gate
    ‪2 min walk‬
  • Zenko-ji Temple
    ‪3 min walk‬

Room options

View all photos for Traditional Room, Shared Bathroom

Traditional Room, Shared Bathroom

Traditional Room, Shared Bathroom

  • 9 sq m
  • Sleeps 2
  • 2 Twin Futons

View all photos for Japanese Style Room for 4 people, Private Bathroom

Japanese Style Room for 4 people, Private Bathroom

Japanese Style Room for 4 people, Private Bathroom

  • 12 sq m
  • Sleeps 4
  • 4 Twin Futons

Similar properties

Exterior

Chuoukan Shimizuya Ryokan

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
4.5 out of 5, Wonderful, (86)
The price is CA $192
per night
CA $212 total
includes taxes & fees
8 Mar - 9 Mar
Chuoukan Shimizuya Ryokan

About the area

Nagano

Heart of Nagano.Within a 10-minute walk of the ryokan, you'll find Zenko-ji Temple and Nagano Prefectural Shinano Art Museum. M-Wave Olympic Memorial Arena is within 6 miles (10 km) and Nagano Olympic Stadium is within 9 miles (15 km).

What's nearby

  • Zenko-ji Temple - 3 min walk
  • Nagano Prefectural Shinano Art Museum - 7 min walk
  • M-Wave Olympic Memorial Arena - 8 min drive
  • Togakushi Shrine - 22 min drive
  • Togakushi Ski Area - 24 min drive

Getting around

  • Zenkojishita Station - 7 min walk
  • Nagano Station - 11 min drive

Restaurants

  • ‪八幡屋礒五郎本店 - ‬3 min walk
  • ‪門前そば ももとせ - ‬1 min walk
  • ‪信州里の菓工房長野仲見世店 - ‬1 min walk
  • ‪丸八たきや - ‬1 min walk
  • ‪藤木庵 - ‬4 min walk

About this property

Matsuya Ryokan

Ryokan near Zenko-ji Temple in Nagano
There's a restaurant on site. WiFi is free in public spaces. Matsuya Ryokan also features a vending machine, laundry facilities, and a front-desk safe. Free self parking is available.

Smoking is allowed in designated areas at this Nagano ryokan.

  • 13 guestrooms or units
  • Meeting rooms
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Smoking in designated areas
  • Dining venue
Matsuya Ryokan offers 13 accommodations with slippers and hair dryers. Each accommodation is individually decorated. Beds feature down comforters. Flat-screen televisions are featured in guestrooms.

Bathrooms include bidets and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Services include massages. Public bath/onsen services include an indoor public bath (no minerals) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 4:00 PM to 10:00 PM.

Languages

English, Japanese

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Local cuisine breakfast available for a fee daily 7 AM–9:00 AM: JPY 1650 for adults and JPY 1650 for children
  • 1 restaurant
  • Room service available
  • Hosted evening meal available daily for a fee of JPY 3850

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Heating (climate-controlled)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Electric kettle
  • In-room dining only
  • Kaiseki meal

More

  • Individually decorated
  • Slippers
  • Tatami (woven mat floors)

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately JPY 1650 for adults and JPY 1650 for children
  • Hosted evening meal: JPY 3850

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve access to the public bathing facility. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation.

We should mention

  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Set meals are served in guestrooms only (no menus or public dining).
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Matsuya Ryokan Nagano
Matsuya Nagano
Matsuya Ryokan Ryokan
Matsuya Ryokan Nagano
Matsuya Ryokan Ryokan Nagano

Matsuya Ryokan Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 100 out of 123 reviews
Rating 8 - Good. 18 out of 123 reviews
Rating 6 - Okay. 4 out of 123 reviews
Rating 4 - Poor. 0 out of 123 reviews
Rating 2 - Terrible. 1 out of 123 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is welcoming and kind, this is a family run business for 6 generations! The half board breakfast and dinner are exceptional, kaiseki style and every dish is presented beautifully. The location is right on the ometesando, lots of foot traffic but quiet. Futons are comfortable. We loved our stay and want to go back!
Stayed 2 nights in Oct 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at a traditional ryokan (at least I think so, it was the only ryokan we stayed at). Great location very close to Zenkoji Temple - this place is within the temple area and was even the Zenkoji Main Hall in the past. We had the dinner one night, which was an impressive feast! But maybe a bit much for my kids.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ilidia

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
The Real Japanese Experience
I just loved the Matsuya Ryokan. It’s run by a lovely couple that were so welcoming and warm to us all the time. The room was spacious, very clean and it gave us the full experience of Japanese living. The dos was small but enough to live the onsen experience too. There was a good coffee machine next to the reception where we had the best coffee in Japan so far. The Expresso that we are so used to in our country. The Ryokan is in the nicest area of Nagano, with all its lovely shops and at a 2 minute walk to the main temple. It was a lovely experience that I would recommend to other travellers.
Stayed 2 nights in Oct 2024

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Wui Heng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice ryokan to stay. Friendly and helpful staff.
Stayed 1 night in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Ryokan in a Perfect Location
A fantastic traditional ryokan within steps of the Zenkoji Temple. The owners and staff were delightful and we felt as though we were living in a family home. We stayed in room 16 on half board and are so glad we did. There are plenty of places to eat in the area but the food we were served in the ryokan were as good as anything we ate in 3 weeks in Japan. Nagano is a lovely town and a welcome change from Tokyo. Don’t forget to visit the Snow Monkeys - the highlight of our trip.
Stayed 2 nights in Mar 2024

8/10 Good

Abey Matthew Varughese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated right next to the Zenkōji temple. Up a slope so if you’re coming with heavy luggage, I would recommend the bus or taxi from Nagano station. Has a nice traditional breakfast option. There is a dinner option too but you’ll need to reserve one day in advance, or at the very least, in the morning at breakfast time. There is a public bath within the building itself but it’s pretty small, however given that it’s a small guest house I don’t think it will matter. You would probably be able to use it whenever you want to. The rooms are cozy and very well appointed. Futon bed is laid out for you, and is taken away when you step down for breakfast so be mindful of that.
Stayed 1 night in Feb 2024

10/10 Excellent

Steven

Stayed 1 night in Dec 2023

10/10 Excellent

Leigh

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable ryokan
Top location for staying at Nagano city, it’s right next to the famous Zenkoji temple. Many good restaurants within walking distance. Guest service is top notch as well.
Stayed 1 night in Nov 2023

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
This is such a beautiful historic property. It’s within the Zenkoji temple area and a fantastic find. We had the Japanese style room. Beds are hard but we are getting used to them. Staff are so lovely. This is a lovely family business. I would love to come here again.
Stayed 2 nights in Sep 2023

8/10 Good

Charity

Stayed 1 night in Sep 2023

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and pleasant. Traditional Japanese guesthouse with onsen. Great location near Zenko-ji temple. Good food options nearby. Very safe.
Stayed 2 nights in Aug 2023

10/10 Excellent

Giancarlo G.

The staff was very friendly and the hotel is located on the same street as one of the main temples in the area. Very convenient.
Stayed 1 night in Jul 2023

10/10 Excellent

Qi'En

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very authentic Japanese ryokan experience, authentic and delicious Japanese set meal breakfast, very lovely staff, and great English-speaking staff too, convenient location as it is close to Zenkoji temple and surrounding beautiful areas, also close to the bus-stop where you take the bus to other places such as Togakushi shrine or to Nagano station for the Shinkansen. Price was very reasonable for a ryokan in comparison to other places. Will definitely stay here again if I come back to Nagano (which I think I will as I loved Nagano) and if the price remains good!
Stayed 2 nights in Jul 2023

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at the Matsuya Ryokan was our first Japanese style accommodation. We stayed here with our two boys. The baths were really lovely. The staff was incredibly sweet. It was literally steps from the Zenkoji Temple, which was amazing to visit. It's on the street with tons of shops and restaurants. We regret not reserving dinner with them the night we were there, especially since restaurants close very early in the evening.

10/10 Excellent

Lincoln

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great ryokan to stay at. Very close to the temple and dining district. Staff is very friendly and helpful. I would definitely stay here again.

10/10 Excellent

RICHARD

Stayed 2 nights in Apr 2023

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Very comfortable solo trip
Had an incredibly nice stay here, from the friendly staff to the perfectly clean room, and delicious breakfast. You get tea and different snacks each day in your room, so if you're the type to want to take it easy inside sometimes on your trip, it's very nice to have some quiet time in your room and sip on tea and try the different local sweets they give you each day.
Stayed 4 nights in Apr 2023

10/10 Excellent

Amy

Stayed 1 night in Feb 2023

10/10 Excellent

Christy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed over the new year season and loved every bit of the ryokan and its surrounding area festivities. Room was spacious for 4, although it was abit difficult to open our 2 large luggages. Onsen was a bit small, just nice for 2-3 persons. Service was amazing and food served for dinner and breakfast was wonderful. Amazing for the price point. The surrounding area is right next to the main temple so the location was really convenient in terms of sightseeing and local delicacies. As we stayed over the festive period, the main bus route was closed. We had to take a much longer route upslope with our luggages, so be sure to check before hand! Overall, i really reccomend anyone who’s looking to stay at a ryokan for good food and a would want to immerse in the local culture. 11/10!

10/10 Excellent

Alessandro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really friendly. Perfect for families and for who wants to experience the traditional Japanese life.

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and a lovely experience.
Stayed 1 night in Jan 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little public bath. Very kind owners.