Hakuba retreat .Within a 15-minute walk of the aparthotel, you'll find Hakuba Valley Ski Area and Hakuba Happo-One Ski Area. Hakuba Ski Jumping Stadium and Hakuba Mini Train Park are also within half a mile (1 km).
As a guest of The Ridge Hotel & Apartments, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. The Ridge Hotel & Apartments also features laundry facilities, express check-in, and express check-out. Limited free parking is available on a first-come, first-served basis.
Smoking is allowed in designated areas at this 4-star Hakuba aparthotel.
17 guestrooms or units
Self-service laundry
Front desk (limited hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Tour and ticket information
Elevator
Smoking in designated areas
1 conference room
The Ridge Hotel & Apartments offers 17 accommodations with iPod docking stations and DVD players. Flat-screen televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.
This Hakuba aparthotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.
Languages
English, Japanese
Property amenities
Ski
Ski shuttle nearby
Internet
Free WiFi
Parking and transportation
Free self parking on site
Limited onsite parking
Ski shuttle nearby
Car recommended
Food and drink
Refrigerator
Microwave
Cookware/dishes/utensils
Free tea bags/instant coffee
Electric kettle
Bedrooms
Bed sheets provided
Rollaway/extra beds: JPY 6000.0 per night
Bathrooms
Free toiletries
Hair dryer
Towels provided
Slippers
Bidet
Entertainment
Flat-screen TV with satellite service
DVD player
iPod docking station
Laundry
Laundry facilities
Work spaces
1 meeting room
Climate control
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
Elevator
Designated smoking areas
Services and conveniences
Tour/ticket assistance
Daily housekeeping
Multilingual staff
Phone
Luggage storage
Vending machine
Front desk (limited hours)
Free local calls
Location highlights
In the mountains
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
General
17 rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Express check-in available
Check-out
Check-out before 10:00 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Access code, front desk (limited hours)
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for JPY 6000.0 per night.
Cribs (infant beds) are available for JPY 5000.0 per stay.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Crib (infant bed) fee: JPY 5000.0 per stay
Rollaway bed fee: JPY 6000.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned.
We should mention
As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Ridge Hakuba
Ridge Hotel & Apartments
Ridge Hotel & Apartments Hakuba
Ridge Hotel Apartments Hakuba
Ridge Hotel Apartments
The Ridge Hotel Apartments
The Ridge & Apartments Hakuba
The Ridge Hotel & Apartments Hakuba
The Ridge Hotel & Apartments Aparthotel
The Ridge Hotel & Apartments Aparthotel Hakuba
The Ridge Hotel & Apartments Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 25 out of 31 reviews" "
10 - Excellent
25
Rating 8 - Good. 5 out of 31 reviews" "
8 - Good
5
Rating 6 - Okay. 1 out of 31 reviews" "
6 - Okay
1
Rating 4 - Poor. 0 out of 31 reviews" "
4 - Poor
0
Rating 2 - Terrible. 0 out of 31 reviews" "
2 - Terrible
0
9.8/10
Cleanliness
10/10
Staff & service
8.8/10
Amenities
9.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Excellent
Douglas
29 Mar 2024
Liked: Cleanliness, room comfort
Very Happy.
This hotel was great. The room was spacious, comfortable and had a great view. Staff were friendly and helpful. The breakfast was superb. The Japanese Emporer stayed at The Ridge during the Nagano Winter Olympics.
The property is fairly good and well maintained. The breakfast selection was a bit underwhelming for the price. It lacks an Onsen which is a bit inconvenient having to use the public ones. The shuttle service is quite basic so most days you'll have to walk to the restaurants or take an expensive cab.
Absolutley beautiful property in a great location. The convenient location is opposite Rhythm Snowsports and a short walk to the complimentary bus service for transport around the various Hakuba ski resorts. The staff were completely lovely and very easy to talk to and the room was in great condition and very spacious for my partner and I. Will definitely be returning.
The staff were wonderful and very accommodating. The room was just what we needed and it was nice having a little kitchen area. Couldn't beat the view from the large windows either! Location was perfect for just a short walk to Happo One. Super convenient. Definitely reccommend this property!!
Very conveniently located for Hakuba. Bathroom was a little meager. Staff very friendly and accommodating. I would recommend this hotel to others easily.
Gen
Stayed 2 nights in Mar 2022
10/10 Excellent
Yui
15 Feb 2022
Yui
Stayed 2 nights in Feb 2022
10/10 Excellent
Serge
8 Mar 2021
Liked: Cleanliness, room comfort
Awesome hotel!
This hotel is awesome, first of all the interior is very tasteful and chic. The front desk people were polite, cooperative, friendly and provided us with a for Japan unimaginable service....they let us check out late....really late. We left in the morning to go skiing and returned late in the afternoon and we were allowed to use our room for a shower. Fantastic unforgettable service! The nearest ski area was closed due to covid, but happo ski area is a 10 minute walk away or you can take the shuttle bus. The happo ski area is aimed at intermediate and upper intermediate skiiers and the atmosphere is not that good. You can however go to the other nearby ski areas which all have free parking and are much better for boarding and or beginners and kids. We will surely stay here again, thank you for everything!
Serge
Nice clean large rooms with large windows with nice views of surrounding forest and Happo-One. Right across the street from ski rental shop (Rhythm) and very short drive to ski lifts. Staff very helpful and courteous. The only downside was the closed hotel restaurant during my stay due to COVID-19 consequences. Small inconvenience, there are other options in Hakuba. Will return for sure on my next trip to Hakuba.
Verified traveller
Stayed 2 nights in Feb 2021
10/10 Excellent
Verified traveller
16 Feb 2021
Liked: Cleanliness, room comfort
Great Experience
Very modern, clean hotel, great location near slopes and rental shops. Would come back.
Really enjoyed our stay. Location is fantastic - close to Happo-One (< 100 Metres). The staff were very friendly, helpful, accomodating in all requests - and spoke English quite well. highly Recommended.
Geoff
Geoff
8/10 Good
Vikromjit
Travelled with family
26 Feb 2024
Liked: Cleanliness, room comfort
We had a good stay in the property. Great location. Walking distance to the Hoppo One. Complimentary grocery shopping service once a day, which is very helpful. Breakfast has limited options. Overall we had a good stay here. We will be back soon