Ole Sereni

4.5 star property
4.5-star luxury hotel near Nairobi National Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ole Sereni

Outdoor pool, pool umbrellas, sun loungers
Interior entrance
Property entrance
Superior Room, City View
Land view from property

Reviews

8.4 out of 10

Very good

Guests liked:

Friendly staff

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Gym
    Gym

Explore the area

Map
Mombassa Road, Opp. Zain offices / Parkside Tower, Nairobi, 18187-00500
  • The Nextgen Mall
    5 min walk
  • Nairobi National Park
    15 min walk
  • African Heritage House
    20 min walk
  • Nairobi (WIL-Wilson)
    11 min drive

Room options

Club Room

  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 3 Twin Beds

Cozy Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 3 Twin Beds

Similar properties

About the area

Nairobi

Lang'ata stay.Your stay at this Lang'ata hotel places you within 3 miles (5 km) of Nairobi National Park and Nyayo National Stadium. Parliament Building and Kenyatta International Convention Centre are also within 6 miles (10 km).

What's nearby

  • The Nextgen Mall - 5 min walk
  • Nairobi National Park - 15 min walk
  • Nyayo National Stadium - 6 min drive
  • Kenyatta International Convention Centre - 7 min drive
  • Yaya Centre - 11 min drive

Getting around

  • Syokimau Station - 16 min drive
  • Nairobi (WIL-Wilson) - 11 min drive

Restaurants

  • ‪Belvedére Grill - ‬6 min walk
  • ‪Galito's Bellevue - ‬17 min walk
  • ‪Galitos-Capital Centre - ‬6 min drive
  • ‪Checkers Pub - ‬4 min drive
  • ‪Fifteen Rooftop - ‬10 min walk

About this property

Ole Sereni

4.5-star luxury hotel near Nairobi National Park
Ole Sereni offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center, 3 meeting rooms, and limo/town car service. Event space at this hotel measures 1894 square feet (176 square meters) and includes conference space. A spa tub, a sauna, and spa services are also featured at the luxury Ole Sereni. An airport shuttle (available 24 hours) and a casino shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Nairobi hotel.

  • 1 building
  • 134 guestrooms or units
  • 4 levels
  • 3 dining venues
  • 2 bars or lounges
  • 1894 sq ft of conference space
  • 176 sq m of conference space
  • Built in 2009
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Ole Sereni offers 134 air-conditioned accommodations with safes and complimentary newspapers. These individually decorated accommodations have separate sitting areas. Beds feature premium bedding. 32-inch LED televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Swahili

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free extended parking on site
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Casino shuttle (surcharge)
  • Limo/town car service
  • Shopping center shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: KES 2000 for adults and KES 2000 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LED TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Individually decorated
  • Iron/ironing board
  • Local maps
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests who require guaranteed early check-in must book their stay to include the early check-in date. Other early check-in requests are subject to availability, and a fee equal to 50% of the daily room rate is charged.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KES 40.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KES 2000 for adults and KES 2000 for children
  • Airport shuttle fee: KES 2250 per person (one-way)
  • Airport shuttle fee per child: KES 1200 (one-way), (from 5 to 11 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KES 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
Tax ID - P051183856D
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve rollaway/extra beds. The tax ID number is P051183856D. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ole Sereni
Ole Sereni Hotel
Ole Sereni Hotel Nairobi
Ole Sereni Nairobi
Sereni
Ole - Sereni Hotel, Nairobi Hotel Nairobi
Ole - Sereni Hotel
254 Ole Sereni
Ole Sereni Hotel
Ole Sereni Nairobi
Ole Sereni Hotel Nairobi

Ole Sereni Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 274 out of 624 reviews" "
Rating 8 - Good. 228 out of 624 reviews" "
Rating 6 - Okay. 68 out of 624 reviews" "
Rating 4 - Poor. 25 out of 624 reviews" "
Rating 2 - Terrible. 29 out of 624 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Sonia

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the hotel were pleasant. Shout out to the reception team. In room service was great. The room was clean. My only complaint is their breakfast. They charged me 3500 for a cap of tea and bread. The woman who was working in the dining room was cold and appeared to rush my meal. I would not go for breakfast next time. They also did not uave mich options for breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Dennis, Fishers

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place and always make a point to try the different room options when i'm in Nairobi
Stayed 1 night in Jul 2024

4/10 Poor

Hamza

Business traveller
Disliked: Staff & service, property conditions & facilities
I have wrongly chosen the wrong date 7/26/2024 instead of 7/27/2024 and in 2 minutes I have tried to revise but i couldn’t
Stayed 1 night in Jul 2024

10/10 Excellent

Jeffrey Scott

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
What a View! Giraffe and Rhino from the balcony! Made for a great start to our visit to Kenya. Staff were super friendly and helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the hotel.
Stayed 1 night in Jul 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptionally clean
The hotel is a little worn In spots. It’s exceptionally clean. It is hard to go out of your room without seeing someone cleaning.Fabulous spa, exercise room,pool even has a padel ball court. Not in a walkable area. Very helpful staff. very comfortable bed. My wife did spot a couple of giraffes out of our window.
Stayed 2 nights in Jun 2024

6/10 Okay

George

Travelled with partner
The service at the reception needs improvement. They also don’t answer the phone promptly
Stayed 2 nights in Jun 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed this hotel! I spent a total of 3 nights here and really liked it. If your room is facing the right way you can see into the National Park. The pool area is nice, though it doesn't truly have a good view of the park. They have a bird bath nearish the pool that attracts a lot of interesting birds and makes for a interesting afternoon lounging by the pool seeing the different types of birds. The staff are super friendly and helpful. There's also a rooftop bar with a swimming pool at the neighboring hotel that you have access to that has a great view of the park and Nairobi that sometimes has live music. Overall, it was a great place to stay!
Stayed 1 night in Jun 2024

6/10 Okay

Brian

Stayed 3 nights in Jun 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Timothy

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Lia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with all the amenities…. Highly recommend!

10/10 Excellent

Anne

Stayed 1 night in May 2024

10/10 Excellent

Lynsey

Stayed 1 night in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful and kind staff
Our stay was VERY nice. However, we would like to mention two details that may require some attention for future costumers: -Proper insulation of the shower cabin -too hard / too firm pillows Other than this, everything was extremely well at Ole Sereni, especially the friendly staff and the cleanness of your facility. Thank you so much.
Stayed 2 nights in Apr 2024

10/10 Excellent

Joan

Stayed 1 night in Apr 2024

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are excellent.
Stayed 2 nights in Apr 2024

10/10 Excellent

Steve

Stayed 2 nights in Apr 2024

4/10 Poor

Joseph, Bronxville

Disliked: Cleanliness, property conditions & facilities
Not very well maintained property. Dark too. Will not stay here again. Sheraton Airport is fine for us
Stayed 1 night in Apr 2024

8/10 Good

Birikti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Ann-Marie

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2024

6/10 Okay

VICTOR

airco stopped working twice. television functionalities stopped occasiaonly..
Stayed 2 nights in Mar 2024

10/10 Excellent

Richard, Ottawa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
First rate hotel and very friendly staff
Stayed 1 night in Mar 2024