Holiday Inn Nairobi Two Rivers Mall by IHG

4.0 star property
4-star hotel near Two Rivers Mall, connected to a shopping center

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Photo gallery for Holiday Inn Nairobi Two Rivers Mall by IHG

Shopping mall
Suite, 1 King Bed (Dining Area)
Cafe
Exterior
Suite, 1 King Bed (Dining Area) | Living area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
Off Limuru Rd at Runda, Two Rivers Mall, Nairobi, 00100
  • Two Rivers Mall
    ‪1 min walk‬
  • Village Market
    ‪4 min drive‬
  • Karura Forest
    ‪5 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪52 min drive‬

Room options

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed (Dining Area)

  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Nairobi

Close to shopping.At this Nairobi hotel, you'll be within half a mile (1 km) of Two Rivers Mall and 3 miles (5 km) of Village Market. Karura Forest and United Nations Office at Nairobi are also within 3 miles (5 km).

What's nearby

  • Two Rivers Mall - 1 min walk
  • Village Market - 4 min drive
  • Karura Forest - 5 min drive
  • United Nations Office at Nairobi - 6 min drive
  • Sarit Centre - 11 min drive

Getting around

  • Syokimau Station - 28 min drive
  • Nairobi (WIL-Wilson) - 39 min drive

Restaurants

  • ‪Artcaffe - ‬4 min drive
  • ‪Silver Stream Spur Steak Ranch - ‬8 min walk
  • ‪Thigiri Ridge - ‬7 min drive
  • ‪Cj's Village Market - ‬4 min drive
  • ‪Club 69 (LXIX) - ‬20 min walk

About this property

Holiday Inn Nairobi Two Rivers Mall by IHG

4-star hotel near Two Rivers Mall, connected to a shopping center
Holiday Inn Nairobi Two Rivers Mall by IHG offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and 7 meeting rooms are available. Event space at this hotel measures 237 square feet (22 square meters) and includes conference space. A terrace, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Holiday Inn Nairobi Two Rivers Mall by IHG. Self parking is free.

Smoking is allowed in designated areas at this 4-star Nairobi hotel.

  • 171 guestrooms or units
  • 4 levels
  • 237 sq ft of conference space
  • 22 sq m of conference space
  • Built in 2017
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Holiday Inn Nairobi Two Rivers Mall by IHG offers 171 air-conditioned accommodations with safes and coffee/tea makers. Satellite television is provided. Rooms have partially open bathrooms. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Nairobi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, French, Swahili

Property amenities

Family friendly

  • Highchair
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Continental breakfast available for a fee weekdays 6:00 AM–10:00 AM: USD 10 for adults and USD 10 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Art gallery
  • Designer stores
  • Fitness center
  • Outdoor pool
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Satellite channels
  • TV

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • 4G smartphone data speed
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Smartphone
  • Smartphone data usage (unlimited)
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Nairobi Two Rivers Mall by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 10 for adults and USD 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

City Lodge Hotel Two Rivers Mall Nairobi
City Lodge Hotel Two Rivers Mall
City Lodge Two Rivers Mall Nairobi
City Lodge Two Rivers Mall
Nairobi Two Rivers Mall By Ihg
City Lodge Hotel at Two Rivers
City Lodge Hotel at Two Rivers Mall
Holiday Inn Nairobi Two Rivers Mall by IHG Hotel
Holiday Inn Nairobi Two Rivers Mall an IHG Hotel
Holiday Inn Nairobi Two Rivers Mall by IHG Nairobi
Holiday Inn Nairobi Two Rivers Mall by IHG Hotel Nairobi

Holiday Inn Nairobi Two Rivers Mall by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 44 out of 61 reviews
Rating 8 - Good. 8 out of 61 reviews
Rating 6 - Okay. 4 out of 61 reviews
Rating 4 - Poor. 2 out of 61 reviews
Rating 2 - Terrible. 3 out of 61 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

JEROME A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
This hotel and staff went out of their way one night at dinner. I wanted fried chicken and a salad and some cooked rice. These items were not on the menu. But my server asked the cook/Chef about this. He assured me, he would fix just what i wanted. He came thru. But all of the service was great. I'd stay here again and again.
Stayed 3 nights in Nov 2024

4/10 Poor

Maricelis

Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Spent 2 nights at the hotel and it was a bliss. Very quiet location and excellent facilities. Would highly recommend.
Stayed 2 nights in Oct 2024

8/10 Good

Madrine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The safety was great and the rooms are comfortable. The hotel is nice and clean. The staff are friendly and quick to correct any issues. We enjoyed the convenience of shopping at Two Rivers Mall and walking back to the hotel without any hassle.
Stayed 1 night in Oct 2024

10/10 Excellent

Shoshana

Stayed 2 nights in Sep 2024

8/10 Good

Camille

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the cleanliness and the service. I had an issue with the car service that I booked to go to the airport and the hotel staff stepped in to ensure I got to the airport in time for my flight.
Stayed 3 nights in Sep 2024

10/10 Excellent

Shoshana

Stayed 3 nights in Sep 2024

10/10 Excellent

Cecil

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience 👍
Stayed 2 nights in Sep 2024

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a kitchen garden, they've planted some herbs used in cooking, this fresh produce top notch. Cleanliness is top of the range and the staff are all awesome. Two rivers mall is right next door, shopping made easy. Thank you Holiday Inn at Two Rivers, Nairobi. See you again.
Stayed 22 nights in Aug 2024

10/10 Excellent

Munir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Aug 2024

10/10 Excellent

Tonya

Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly excellent!
Stayed 3 nights in Aug 2024

10/10 Excellent

Tonya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
The experience was amazing. The front desk accommodated our request. All the staff were friendly.
Stayed 2 nights in Jul 2024

4/10 Poor

Abadir

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn't like it.
Stayed 4 nights in May 2024

6/10 Okay

Nahla

Liked: Cleanliness, property conditions & facilities
would not recommend or stay here again. they charged me for bizarre things and clearly nickel and dime
Stayed 3 nights in Mar 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far from the airport but overall nice place
Stayed 1 night in Jan 2024

10/10 Excellent

Hassan, Jeddah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant. Attached to a huge mall. Clean and most importantly safe.
Stayed 4 nights in Jan 2024

10/10 Excellent

Beverly Renee Roberts

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Venkat Raman

Stayed 3 nights in Dec 2023

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

6/10 Okay

Arie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good but farway
Hotel is nice, food is okey,... But most problematic is the distance from the city downtown,... too far away.
Stayed 3 nights in Sep 2023

6/10 Okay

Stanley

Stayed 1 night in Oct 2023

10/10 Excellent

Norman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at the Holiday Inn was of the most friendly and accommodating of all the hotels I've stayed in.
Stayed 6 nights in Sep 2023

10/10 Excellent

Angeth Acol De

Stayed 2 nights in Sep 2023

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff
Stayed 2 nights in Jun 2023