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Crowne Plaza Nairobi Airport by IHG

5.0 star property
5-star luxury hotel in Embakasi

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Photo gallery for Crowne Plaza Nairobi Airport by IHG

Outdoor pool, sun loungers
Exterior
Premium bedding, minibar, in-room safe, desk
2 bars/lounges, lobby lounge, rooftop bar
2 bars/lounges, lobby lounge, rooftop bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
First Freight Lane, Jomo Kenyatta International Airport, Nairobi
  • Gateway Mall
    ‪7 min drive‬
  • African Heritage House
    ‪16 min drive‬
  • Nairobi National Park
    ‪21 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪11 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Balcony

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Customizable)

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed (Customizable)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Balcony

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Balcony

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds, Balcony

  • 37 sq m
  • Sleeps 2
  • 2 Twin Beds

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The price is CA $168
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About the area

Nairobi

Embakasi stay.A stay at this Embakasi hotel places you within 9 miles (15 km) of Nairobi National Park and 12 miles (20 km) of Kenyatta International Convention Centre. Sarit Centre and Nairobi National Museum are within 16 miles (25 km).

What's nearby

  • Gateway Mall - 7 min drive
  • Kenyatta International Convention Centre - 19 min drive
  • Sarit Centre - 20 min drive
  • The Aga Khan University Hospital - 21 min drive
  • Nairobi National Park - 21 min drive

Getting around

  • Syokimau Station - 18 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 11 min drive

Restaurants

  • ‪Paul Caffe - ‬4 min drive
  • ‪Hardee's - ‬4 min drive
  • ‪Java House - ‬4 min drive
  • ‪Carribean Food Court - ‬14 min drive
  • ‪Amaica: The Restaurant - ‬4 min drive

About this property

Crowne Plaza Nairobi Airport by IHG

5-star luxury hotel in Embakasi
Crowne Plaza Nairobi Airport by IHG offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business center, 3 meeting rooms, and limo/town car service are available. Event space at this hotel measures 1184 square feet (110 square meters) and includes conference space. A fitness center, a rooftop terrace, and spa services are also featured at the luxury Crowne Plaza Nairobi Airport by IHG. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis.

This 5-star Nairobi hotel is smoke free.

  • 144 guestrooms or units
  • 2 bars or lounges
  • Meeting rooms
  • 1184 sq ft of conference space
  • 110 sq m of conference space
  • Built in 2017
  • Terrace on the roof
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Dining venue
Crowne Plaza Nairobi Airport by IHG offers 144 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 50-inch LED televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Euphoria Spa has 2 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. The spa is open daily.

Languages

Arabic, English, Hindi, Swahili

Property amenities

Family friendly

  • Fence around the pool
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle at scheduled times
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 30 for adults and USD 15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Elevator door width (inches): 47
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (inches): 28
  • Grab bar near toilet
  • Toilet grab bar height (inches): 28
  • Handrails in stairways
  • Stairway handrail height (inches): 36
  • Lever door handles
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 35
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Entertainment

  • 50-inch LED TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Local meal delivery service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 90.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.0 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 15 for children
  • Rollaway bed fee: USD 90.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Crowne Plaza Nairobi Airport Hotel
Crowne Plaza Nairobi Hotel
Crowne Plaza Nairobi By Ihg
Crowne Plaza Nairobi Airport
Crowne Plaza Nairobi Airport by IHG Hotel
Crowne Plaza Nairobi Airport an IHG Hotel
Crowne Plaza Nairobi Airport by IHG Nairobi
Crowne Plaza Nairobi Airport by IHG Hotel Nairobi

Crowne Plaza Nairobi Airport by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 681 out of 905 reviews
Rating 8 - Good. 165 out of 905 reviews
Rating 6 - Okay. 25 out of 905 reviews
Rating 4 - Poor. 16 out of 905 reviews
Rating 2 - Terrible. 18 out of 905 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Rob, Thornton

Stayed 3 nights in Oct 2024

10/10 Excellent

Melanie

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great service, comfortable bed, spotless room and bathroom
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very courteous.
Stayed 1 night in Nov 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best buffet ever! Lovely clean, dark rooms! Having option for late check out was most appreciated.
Stayed 1 night in Nov 2024

10/10 Excellent

Jessie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect airport hotel!
I always stay at this airport hotel when landing in Nairobi. Have probably stayed over 10 times in the few years. Their airport pick is always on time and very efficient. The staff are always kind and have never had an issue with my room. The restaurants have a good selection of options, convenient hours, and friendly staff. Airport drop off have also always been very simple. As many of the flights land and take off at early morning hours, this is my go-to airport hotel! Being within the security boarder off the airport also makes pick-up and drop-off even easier.
Stayed 1 night in Nov 2024

10/10 Excellent

Per

Stayed 1 night in Nov 2024

10/10 Excellent

Crystal, Spartanburg

Liked: Amenities
Beautiful hotel. Very nice staff and close to the airport.
Stayed 1 night in Oct 2024

10/10 Excellent

Osyria

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the smell of fresh flowers in the lobby. An unexpected treat was having food options late at night. We had a late arrival so it was nice that we were able to get something to eat at the hotel and not have to worry about finding something late at night. The staff was always very friendly and helpful.
Stayed 1 night in Oct 2024

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room but noisy from the floor below and adjoining guests.
Stayed 1 night in Oct 2024

10/10 Excellent

Damon, Apex

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a great night sleep.
Stayed 1 night in Oct 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb airport hotel
We have stayed here several times - what a fantastic hotel. The rooms, food, facilities are outstanding, but the staff - simply the best. Diana at reception, the drivers Chris and Walter, the breakfast team - really first class.
Stayed 1 night in Oct 2024

10/10 Excellent

Clive

Stayed 1 night in Oct 2024

10/10 Excellent

Piush

Liked: Cleanliness, amenities
Excellent hotel and room. Very good and efficient pickup from the airport and drop off. Clean room and friendly staff
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Melanie

Stayed 1 night in Sep 2024

10/10 Excellent

Orthodox

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Laura, Las Vegas

Stayed 1 night in Sep 2024

10/10 Excellent

David

Stayed 1 night in Oct 2024

10/10 Excellent

Laura Milena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with great customer service. Very clean and beautiful property. Fresh roses and flowers everywhere. Food was top notch and 5 stars. All-around excellent experience and would stay here again if in Nairobi.
Stayed 1 night in Sep 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice place to arrive after a long flight.
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024