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Ngong Hills Hotel

3.5 star property
3.5-star hotel near Yaya Centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ngong Hills Hotel

Lunch and dinner served, international cuisine
Premium bedding, Tempur-Pedic beds, in-room safe, desk
Flat-screen TV
BBQ/picnic area
Lobby sitting area

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Ngong Road, Nairobi
  • Yaya Centre
    14 min walk
  • Nairobi Hospital
    3 min drive
  • David Sheldrick Wildlife Trust
    4 min drive
  • Nairobi (WIL-Wilson)
    15 min drive

Room options

View all photos for Superior Suites

Flat-screen TV

Superior Suites

  • 490 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

View all photos for Twin Room with City View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Twin Room with City View

  • 210 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Superior Room

  • 210 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room with private Bathroom

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Family Room with private Bathroom

  • 490 sq m
  • City view
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

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2 Dec - 3 Dec
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About the area

Nairobi

Woodley stay.Within a 15-minute walk of this Woodley hotel, you'll find Yaya Centre and Prestige Plaza. Royal Nairobi Golf Club and Nairobi Hospital are also within 2 miles (3 km).

What's nearby

  • Yaya Centre - 14 min walk
  • Nairobi Hospital - 3 min drive
  • Kenyatta International Convention Centre - 6 min drive
  • University of Nairobi - 7 min drive
  • Sarit Centre - 7 min drive

Getting around

  • Lukenya (Kitengela) Station - 31 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 34 min drive

Restaurants

  • ‪Java House - ‬8 min walk
  • ‪Sherlocks Den - ‬7 min walk
  • ‪Mama Oliech's Restaurant - ‬11 min walk
  • ‪Ashaki Grill & BBQ - ‬6 min walk
  • ‪Dial-A-Cake Restaurant - ‬6 min walk

About this property

Ngong Hills Hotel

3.5-star hotel near Yaya Centre
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 107640 square feet (10000 square meters) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Ngong Hills Hotel. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Nairobi hotel.

  • 1 building
  • 110 guestrooms or units
  • 5 levels
  • 107640 sq ft of conference space
  • 10000 sq m of conference space
  • Built in 2015
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Ngong Hills Hotel offers 110 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Accommodations offer separate sitting areas and include desks. Tempur-Pedic beds feature premium bedding. A pillow menu is available. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium satellite channels. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, French, Swahili

Property amenities

Family friendly

  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: USD 15-35 for adults and USD 10-15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Area rugs in room
  • Front entrance ramp
  • Hardwood flooring in room
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 51
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ngong Hills Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15 to 35 for adults, and USD 10 to 15 for children
  • Airport shuttle fee: USD 35 per vehicle
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Ngong Hills Hotel Nairobi
Ngong Hills Hotel
Ngong Hills Nairobi
Ngong Hills
Ngong Hills Hotel Hotel
Ngong Hills Hotel Nairobi
Ngong Hills Hotel Hotel Nairobi

Ngong Hills Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 25 out of 77 reviews" "
Rating 8 - Good. 34 out of 77 reviews" "
Rating 6 - Okay. 14 out of 77 reviews" "
Rating 4 - Poor. 3 out of 77 reviews" "
Rating 2 - Terrible. 1 out of 77 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Innocent

Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The hallways are dirty
Stayed 5 nights in Aug 2024

8/10 Good

Jack

Stayed 13 nights in Feb 2024

4/10 Poor

Virginia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I didn't like anything abt the property.
Stayed 6 nights in Apr 2024

10/10 Excellent

Amber

Business traveller
So friendly! Wonderful experience! This was our second stay in 2 years and although it isn’t super close to airport, I feel like I could bypass other options because of the service, cleanliness, and great restaurant!
Stayed 1 night in Apr 2024

10/10 Excellent

Sherrell

Travelled with partner
The property need to have a better Internet system, and they need to let people be aware that they are responsible for their driver to and from the airport. Other than that the hotel is in a great location. The restaurant food was great and the staff was outstanding they had a lot of respect from the people that let you in the gate to the ones twho prepare your food to the one who clean your room to the ones at the front desk, I enjoyed everything about my stay at this hotel. I stayed there for 12 days and my stay was amazing. This hotel had the best staff I ever meet. I love the way everyone greeted you on a daily basis.
Stayed 12 nights in Jan 2024

2/10 Terrible

Moses

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good and convenient for my needs.
Stayed 9 nights in Dec 2023

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great
Stayed 1 night in Oct 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Jul 2022

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An affordable four star hotel. Worth trying
Stayed 1 night in Apr 2022

8/10 Good

Andrei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was okay for one night staying.
Stayed 1 night in Dec 2021

6/10 Okay

Joseph Mavindu, Mwingi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked their clean room. Friendly staff too. Disliked: when I extended my stay by 2 days, they hicked prices opportunistically
Stayed 3 nights in Sep 2021

4/10 Poor

Kennedy

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well equipped room. Service was great too - prompt service despite a midnight check-in and very accommodating to my request for a quiet room and late check-out.
Stayed 1 night in Mar 2021

8/10 Good

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised
The exterior of the hotel made me question my choice, but our driver said it was very nice. The receptionist was helpful though not overly pleasant. The room was beautiful, modern, comfortable. The location was excellent and not far from the CBD. We would definitely stay here again.
Stayed 1 night in Dec 2020

4/10 Poor

Verified traveller

Travelled with family and small children, Business traveller
Disliked: Staff & service, amenities
There was Disco music palying that would have kept us awake and we had to change rooms twice to even get to sleep. The room that we were finally put in was small and stuffy.
Stayed 1 night in Jan 2020

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value....
All good for the price point. Convenient to coffee, shopping, places to eat. Not far from CBD. The Wi-Fi sucks but everything else is pretty good.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decor of a Hyatt Regency at a Holiday Inn price
Excellent check-in. Room was ready and great choice. Lobby is small with 5 chairs but 100 feet away is great indoor/outdoor lounge areas with room for 50 meetings of business men at same time. Breakfast buffet is a real value when pre-booked in room rate. Excellent food choices, 3 juices, 3 cereals, 10 hot entrees, custom eggs to order, 6 breads, great coffee, 5 fruits for dessert. 20 foot long buffet for breakfast is impressive. Dinner is also buffet just different choices and is expensive and only fair . On busy street which is under construction so there is a constant traffic jam. One hour from airport due to traffic. Nice indoor/outdoor bar for drinks at night. Very good security. No pool or business center. Fast modern elevators. Stayed four nights on business. Would come back again.
Stayed 3 nights in Apr 2019

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a wery good hotell wit good service
Stayed 4 nights in Nov 2018

8/10 Good

Claire

Liked: Cleanliness, staff & service, room comfort
Ngong super staff
Stayed at the Ngong Hills Hotel for a couple of nights either end of a trip to the Mara. The staff are just lovely and bent over backward to accommodate our needs. The hotel itself is clean and functional- but fine for the price. Had a couple of mosquitos in the rooms so do be vigilant. The location was good for us as close to both international and domestic airports.
Stayed 1 night in Oct 2018

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel
Good and comfortable after all these years. Good food.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room and the restaurant were great. The only thing that was tough was that there were mosquitoes coming into our room nonstop (maybe from the vents or drain) such that I got most of my bites just from being inside/sleeping in our hotel room.
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

Quick pleasant stay
When doing my initial booking, i only had the option to book a family room. Upon arrival, the hotel staff upgraded us to a business/executive room free of charge to free up the family room that my husband and I clearly didn't need. The room was clean, spacious and comfortable, and the amenities were well thought out. After over a week of safari, this room was just what we needed. We ended up having to catch a very early flight, so did not get to have the free breakfast, but judging by the rest of our experience here, i'm sure it was superb. The hotel also provided us with a free shuttle to the airport (at 3am!). The staff is very friendly and helpful, i would highly recommended this hotel to anyone visiting Kenya.
Stayed 1 night in Aug 2018

10/10 Excellent

Bryce, Utah, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed there for a week on a business trip. It was close to the business we were visiting so we were able to avoid the terrible traffic most of the time. The hotel was great, and the breakfast was good, and very convenient.
Stayed 5 nights in Jul 2018