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Pan Pacific Serviced Suites Nairobi

5.0 star property
5-star luxury aparthotel near United Nations Office at Nairobi, connected to a shopping center

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Photo gallery for Pan Pacific Serviced Suites Nairobi

In-room safe, desk, laptop workspace, soundproofing
Lobby lounge
Lobby
In-room safe, desk, laptop workspace, soundproofing
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Kitchen
  • Gym

Explore the area

Map
Corner of Westlands Road & Chiromo Lane, Global Trade Center (GTC), Nairobi
  • Nairobi National Museum
    ‪13 min walk‬
  • University of Nairobi
    ‪15 min walk‬
  • Sarit Centre
    ‪16 min walk‬
  • Nairobi (WIL-Wilson)
    ‪18 min drive‬

Room options

View all photos for One Bedroom Deluxe Suite King

In-room safe, desk, laptop workspace, soundproofing

One Bedroom Deluxe Suite King

  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite King

One Bedroom Suite King

One Bedroom Suite King

  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Deluxe Suite King & Queen

In-room safe, desk, laptop workspace, soundproofing

Two Bedroom Deluxe Suite King & Queen

  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Suite King & Queen

43-inch Smart TV with satellite channels, TV

Two Bedroom Suite King & Queen

  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Suite King & Twin

In-room safe, desk, laptop workspace, soundproofing

Two Bedroom Suite King & Twin

  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Large Twin Beds

Similar properties

Room

Novotel Nairobi Westlands

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.8 out of 5, Exceptional, (25)
The price is CA $183
per night
CA $242 total
includes taxes & fees
22 Feb - 23 Feb
Novotel Nairobi Westlands

About the area

Nairobi

Westlands stay.Within a 15-minute walk of this Westlands aparthotel, you'll find Nairobi National Museum and University of Nairobi. Sarit Centre and Oshwal Religious Centre are also within 2 miles (3 km).
View more Aparthotels in NairobiOpens in a new window

What's nearby

  • Nairobi National Museum - 13 min walk
  • University of Nairobi - 15 min walk
  • Sarit Centre - 16 min walk
  • The Aga Khan University Hospital - 3 min drive
  • United Nations Office at Nairobi - 9 min drive

Getting around

  • Syokimau Station - 25 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 28 min drive

Restaurants

  • ‪Blue Martini - ‬7 min walk
  • ‪Connect Coffee - ‬7 min walk
  • ‪Open House Restaurant - ‬12 min walk
  • ‪Shamura - ‬1 min walk
  • ‪Java House - Orbit Place - ‬1 min walk

About this property

Pan Pacific Serviced Suites Nairobi

5-star luxury aparthotel near United Nations Office at Nairobi, connected to a shopping center
Pan Pacific Serviced Suites Nairobi offers its guests an outdoor pool, a steam room, and a fitness center. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Pan Pacific Serviced Suites Nairobi. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 5-star Nairobi aparthotel.

  • 128 guestrooms or units
  • Meeting rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • 1 conference room
Pan Pacific Serviced Suites Nairobi offers 128 air-conditioned accommodations with all-in-one washer/dryers and safes. Accommodations have separate sitting areas and include desks and kitchen islands. Accommodations at this 5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. 43-inch Smart televisions come with satellite channels. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English

Property amenities

Pool/Spa

  • Outdoor pool
  • Steam room

Internet

  • Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured, covered extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)

Family friendly

  • Playground

Kitchenette

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Cleaning supplies
  • Kitchen island
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: USD 25 for adults and USD 25 for children

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bathtub or shower
  • Shampoo
  • Soap
  • Free toiletries
  • Bathrobes
  • Toilet paper
  • Slippers
  • Hair dryer
  • Towels provided

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • 43-inch Smart TV with satellite service
  • Pool or billiards table

Laundry

  • All-in-one washer and dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Meeting rooms
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Accessible airport shuttle
  • Elevator
  • Soundproofing
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Local maps
  • Guidebooks/recommendations
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk

Location highlights

  • Connected to a shopping center
  • Near the airport
  • In the business district
  • In the entertainment district
  • Near a health or beauty spa
  • Near a hospital
  • Near outlet shopping

Things to do

  • Fitness center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 128 rooms
  • Eco-friendly cleaning products provided

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pan Pacific Serviced Suites Nairobi

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 25 for children
  • Airport shuttle fee: USD 45 per person (one-way)
  • Airport shuttle fee per child: USD 45 (one-way), (up to 5 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, debit cards, cash, and mobile payments. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Pan Pacific Serviced Suites Nairobi Nairobi
Pan Pacific Serviced Suites Nairobi Aparthotel
Pan Pacific Serviced Suites Nairobi Aparthotel Nairobi

Pan Pacific Serviced Suites Nairobi Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 5 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

9.6/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

SupaNova

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel/suite with a welcoming competent staff!
Stayed 1 night in Sep 2024

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I can’t say great things about Pan Pacific. I’ll recommend this place to any traveling to Nairobi. Staff was very friendly and helpful as well.
Stayed 4 nights in May 2024

8/10 Good

Craig

Business traveller
Liked: Cleanliness, room comfort
One of the best in Kenya
Just two issues. 1) The security is just to much. 2) The property is so large it requires long walks.
Stayed 3 nights in Nov 2023

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
I think this is the best place to stay in Nairobi. When the mall is completed, shopping and eating can be done within next door

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 6 nights in Sep 2023

10/10 Excellent

Oluyemi

Stayed 3 nights in Sep 2023

8/10 Good

Richard

Stayed 3 nights in Jan 2024