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Naraya

4.0 star property
4-star ryokan near Yubatake

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Naraya

Hallway
Hot springs
Front of property - evening/night
Point of interest
Hot springs

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Kusatsu 396, Kusatsu, Gunma, 377-1711
  • Sainokawara Street
    1 min walk
  • Yubatake
    1 min walk
  • Kosenji Temple
    3 min walk

Room options

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Pool
Kids pool
Parking included
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4.5 out of 5, Wonderful, (151)
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About the area

Kusatsu

Kusatsu retreat .With a stay at this Kusatsu ryokan, you'll be steps from Yubatake and a 5-minute walk from Sainokawara Park.

What's nearby

  • Yubatake - 1 min walk - 0.1 km
  • Sainokawara Park - 4 min walk - 0.4 km
  • Kusatsu Town Onsen Museum - 5 min walk - 0.5 km
  • Ohtakinoyu Hot Springs - 7 min walk - 0.6 km
  • Kusatsu Onsen Ski Resort - 17 min walk - 1.5 km

Restaurants

  • ‪上州麺処平野家 - ‬2 min walk
  • ‪茶房 ぐーてらいぜ - ‬2 min walk
  • ‪いざかや水穂 - ‬2 min walk
  • ‪草菴足湯カフェ - ‬2 min walk
  • ‪湯畑横丁銀の鈴 - ‬2 min walk

About this property

Naraya

4-star ryokan near Yubatake
Naraya offers its guests hot springs. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Naraya also features complimentary newspapers in the lobby, an elevator, and a water dispenser.

Smoking is allowed in designated areas at this 4-star Kusatsu ryokan.

  • 36 guestrooms or units
  • 5 levels
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Naraya offers 36 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms.

Guests have access to shared bathrooms. Bathrooms include separate bathtubs and showers with hydromassage showerheads, spring water baths, toilets with an electronic bidet, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 1:00 AM to midnight. There are hot springs on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • 1 coffee shop/cafe
  • 1 bar

Things to do

  • Hot springs

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV

Bathroom

  • Electronic bidet
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Shared bathroom (in-room sink)
  • Spring water bathtub
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Individually decorated
  • Individually furnished
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests booking rooms with Half Board should check in by 7 PM. Half Board dinner is a fixed menu and cannot be customized.

Renovations and closures

The property is closed between June 21 and June 26.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Children 17 years old and younger aren't allowed at this property.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Naraya Inn Kusatsu
Naraya Inn
Naraya Kusatsu
Naraya Ryokan
Naraya Kusatsu
Naraya Ryokan Kusatsu

Naraya Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 71 out of 109 reviews" "
Rating 8 - Good. 31 out of 109 reviews" "
Rating 6 - Okay. 4 out of 109 reviews" "
Rating 4 - Poor. 1 out of 109 reviews" "
Rating 2 - Terrible. 2 out of 109 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eng Kiat William

Liked: Cleanliness, staff & service, property conditions & facilities
We love staying at historic hotel. Best feature of Natalya is it's on-site onsen which is convienently accessible for hotel guests. Dining was great but they need more staff training for international guests. Checkout was a bit chaotic and inefficient with guests sitting around in the lobby waiting for the turn to be checked out (two staff at reception, and only one was doing all the checkouts). Otherwise, the hotel is convienently located close to town center and walking distance to the bus terminal, public onsens, etc.. we booked a room that overlooked the kusatsu yubatake.

10/10 Excellent

Charine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Cheuk

Stayed 1 night in Nov 2022

8/10 Good

Jada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great with the yubatake right around the corner. Nice ryokan with large rooms and onsens, but the building itself was not particularly exceptional. Very good, but not great considering the price. However we had several wonderful surprises for our kaiseki dinners and breakfasts. We stayed 3 nights and 2 nights towards the end of dinner a sushi chef came into our dining room and we were able to order as much sushi as we could eat. In the morning another chef came in and made individual tamago-yaki to go along with the rest of the breakfast. And the best surprise were the large individual tear drop ice igloos at one dinner with sashimi inside. Absolutely beautiful and stunning and of course the sashimi excellent.
Stayed 3 nights in Nov 2022

2/10 Terrible

Naohiko

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Lam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Fen, Vancouver Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good Location and stuff Friendly, Dinner food quality I disappointed.
Stayed 1 night in Jan 2020

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was great. Very cultureful.
Stayed 1 night in Jan 2020

10/10 Excellent

Diminic

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Kim Chah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I feel very goooood! Expensive But worth staying for one day ,
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Naraya onsen - a good choice in 草津
Good experience and it is a good onsen place I would recommend
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ping-Hue, Taipei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good Hotel location and service

10/10 Excellent

K

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
宿泊前に予約確認のメールを頂いた際にバスターミナルまでお迎えをお願いしました。到着したら連絡くださいとの返信がありましたが、当日到着時間にお迎えにきてくださりとても助かりました。 口コミでお料理のことを書かれている方がいて気になっていましたが、そんな心配もなく、夕食、朝食共に大変おいしかったです。お湯も間違いなくすばらしいです。男女交代制です。
Stayed 1 night in Dec 2022

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and sincerely. Room is clean and tidy. Outlook and interior design are excellent.
Stayed 1 night in Nov 2022

8/10 Good

Jungsoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
meals are not as good as I expected, so as the meal service.
Stayed 2 nights in Nov 2022

8/10 Good

Iwao

Stayed 1 night in Oct 2022

4/10 Poor

Ryoko

Stayed 1 night in Oct 2022

10/10 Excellent

ノリコ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉が白旗源泉なのでとても肌がすべすべになり清潔感もある綺麗な宿でした。
Stayed 1 night in Oct 2022

10/10 Excellent

yoshiko

Stayed 1 night in Sep 2022