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Best Western Dorchester Hotel

2.5 star property
Hotel near Departure Bay Ferry Terminal in Nanaimo

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Dorchester Hotel

Premium Suite, 1 Queen Bed, Refrigerator, Harbour View (with Sofabed) | Room amenity
Exterior
Lounge
3 restaurants, breakfast served
Standard Room, 2 Double Beds, Refrigerator, Harbour View | View from room

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Gym

Explore the area

Map
70 Church St, Nanaimo, BC, V9R5H4
  • Bastion
    2 min walk
  • Nanaimo Museum
    4 min walk
  • Casino Nanaimo
    6 min walk
  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    3 min walk

Room options

View all photos for Family Double Room, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Family Double Room, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed) | Room amenity

Family Double Room, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator | View from room

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Refrigerator, Harbour View

Standard Room, 2 Double Beds, Refrigerator, Harbour View | View from room

Standard Room, 2 Double Beds, Refrigerator, Harbour View

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 Queen Bed, Non Smoking, Refrigerator (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Junior Room, 1 Queen Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Refrigerator, Harbour View (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Refrigerator, Harbour View (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator, Harbour View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Refrigerator, Harbour View

  • Sleeps 2
  • 1 King Bed

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About the area

Nanaimo

Heart of Nanaimo.Your stay at this hotel will put you steps from Bastion and a 5-minute walk from Nanaimo Museum. Casino Nanaimo and Old City Quarter are also within half a mile (1 km).

What's nearby

  • Nanaimo Museum - 4 min walk
  • Vancouver Island University - 3 min drive
  • Departure Bay Ferry Terminal - 5 min drive
  • Nanaimo Regional General Hospital - 5 min drive
  • Duke Point Ferry Terminal - 15 min drive

Getting around

  • Nanaimo, BC (YCD) - 13 min drive

Restaurants

  • ‪Tim Hortons - ‬9 min walk
  • ‪White Sails Brewing - ‬5 min walk
  • ‪Javawocky - ‬3 min walk
  • ‪The Vault Cafe - ‬6 min walk
  • ‪Lighthouse Bar and Restaurant - ‬3 min walk

About this property

Best Western Dorchester Hotel

Hotel near Departure Bay Ferry Terminal in Nanaimo
There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 5 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 5000 square feet (465 square meters) and includes a conference center. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Best Western Dorchester Hotel. Limited free parking is available on a first-come, first-served basis.

This Nanaimo hotel is smoke free.

  • 71 guestrooms or units
  • 3 dining venues
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
Best Western Dorchester Hotel offers 71 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Free 24-hour offsite parking within 98 ft
  • Street parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–11:00 AM: CAD 10-22 for adults and CAD 10-22 for children
  • 3 restaurants
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Designer stores
  • Fitness center
  • Public winery tours
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 22 for adults, and CAD 10 to 22 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Dorchester
Best Western Dorchester Hotel
Best Western Hotel Dorchester
Best Western Plus Dorchester
Best Western Plus Dorchester Hotel
Best Western Plus Dorchester Hotel Nanaimo
Best Western Plus Dorchester Nanaimo
Dorchester Best Western
Best Western Dorchester Hotel Nanaimo
Best Western Dorchester Nanaimo
Best Western Nanaimo
Nanaimo Best Western
Best Dorchester Hotel Nanaimo
Best Western Dorchester Hotel Hotel
Best Western Dorchester Hotel Nanaimo
Best Western Dorchester Hotel Hotel Nanaimo

Best Western Dorchester Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 384 out of 1003 reviews" "
Rating 8 - Good. 378 out of 1003 reviews" "
Rating 6 - Okay. 127 out of 1003 reviews" "
Rating 4 - Poor. 81 out of 1003 reviews" "
Rating 2 - Terrible. 33 out of 1003 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Reed

Quality at a reasonable price
Very nice room, excellent staff, enjoyed the restaurant.
Stayed 1 night in Sep 2024

8/10 Good

sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Robert

Stayed 1 night in Sep 2024

8/10 Good

Veera

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Denise

Travelled with partner
The front desk was outstandingly helpful. There was construction near the hotel partially blocking the road. Staff came to the rescue helping us get parked & out luggage up to our room. Everyone was pleasant and helpful.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Josef Jehoshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Jaycee

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
loved the layout of the room and wish I could give it a higher rating but the room was very dirty and rundown. Shower sounded terrible, floors were BLACK, dead bugs in the windowsill and bath, room was un level and the door got stuck. 2/10
Stayed 1 night in Sep 2024

8/10 Good

Raina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish clean rooms with a great view. Excellent seafood restaurant. Easy check in with great staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here in the past. Ideal for what we needed. Will use again when we need to.
Stayed 1 night in Sep 2024

10/10 Excellent

Ellie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, lovely room
Stayed 1 night in Sep 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Sep 2024

6/10 Okay

Kuldeep

Stayed 2 nights in Aug 2024

8/10 Good

Don

Stayed 1 night in Aug 2024

2/10 Terrible

Lana

Liked: Cleanliness
Disliked: Property conditions & facilities
Rates were not consistent with like rooms. Accessible room too small. Noisy workers outside window. Wasn't told it was a pet friendly hotel... noisy pets in hallway barking at 6am for almost an hour
Stayed 1 night in Aug 2024

8/10 Good

Samantha

Stayed 1 night in Aug 2024

10/10 Excellent

peter

Stayed 1 night in Aug 2024

6/10 Okay

Breanne

Travelled with family
Disliked: Room comfort
Look at alternative options
This hotel is a great location. It is older, lots of light comes through doors, not the quietest. Cleanliness was mediocre. The viewing deck is on the wrong side, it faces the street side watching the homeless at the church and business building, not the ocean. I appreciated the free laundry facilities, however I recommend the hotel implement slot times as there are rush hours in the evening times and some aggressive individual and remind those using the facilities to clean up after themselves. I tried to get a table at the restaurant located at the hotel and waited some time for seating, ended up leaving to eat at the harbour. Location is great for walking and dining in the area however this hotel would not be my first choice.
Stayed 3 nights in Aug 2024

8/10 Good

Tibor, Pincourt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had good stay
Stayed 1 night in Aug 2024

6/10 Okay

Colleen, Regina

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff very friendly and accommodating. Room was bright and clean. However, there were fixtures hanging out of the walls and ready to fall off. The room was very small but guessing that’s because it’s an old hotel. Nonetheless it just makes it a little less comfortable than larger hotel rooms.
Stayed 1 night in Aug 2024

4/10 Poor

Breanne

Avoid early checkin.
The hotel is a great location. Unfortunately, Lots of homeless in the area. Checkin was not very great, I arrived early, the front staff was disorganized one agent had a nose bleed made people wait around till coverage, and had to restart the proces, she forgot to order another customer his taxi after he was waiting a while and told another 30 minutes. They advised they could get me in rooms almost ready, cleaning staff was very behind and then room was not ready till 5:30 ( 1.5 hours after normal checkin) my room did not have a very clean floor, wish I brought slippers.
Stayed 1 night in Aug 2024

6/10 Okay

jessie

Travelled with family, Travelled with partner
Liked: Staff & service
Neat location beside the water, shopping and points of interest. Easily accessible from the ferry terminal and airport. Downsides-- atrocity for parking! They have a parking lot, but once it is full, good luck finding street parking anywhere nearby! High homeless population and active drug use within very close proximity, so do not leave belongings in your vehicle. Positive-- they will cover cost of street parking within a kilometer of the hotel. Again, good luck finding a spot!
Stayed 1 night in Aug 2024

6/10 Okay

CHI CHING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Melissa

Travelled with family
Liked: Staff & service
We had a lot of ants in our room
Stayed 1 night in Aug 2024