Courtyard By Marriott Nanaimo

3.0 star property
3-star Art Deco hotel near Departure Bay Ferry Terminal

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Photo gallery for Courtyard By Marriott Nanaimo

Exterior
Lobby
Standard Room, 2 Queen Beds
Lobby
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Hot tub

Explore the area

Map
100 Gordon Street, Nanaimo, BC, V9R 5J4
  • Vancouver Island University
    ‪3 min drive‬
  • Departure Bay Ferry Terminal
    ‪5 min drive‬
  • Duke Point Ferry Terminal
    ‪14 min drive‬
  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪6 min walk‬

Room options

Standard Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Nanaimo

Close to airport.With a stay at this Nanaimo hotel, you'll be steps from Casino Nanaimo and Nanaimo Museum. Bastion and Old City Quarter are also within half a mile (1 km).

What's nearby

  • Nanaimo Museum - 2 min walk - 0.2 km
  • Old City Quarter - 7 min walk - 0.7 km
  • Vancouver Island University - 3 min drive - 2.4 km
  • Departure Bay Ferry Terminal - 5 min drive - 3.6 km
  • Duke Point Ferry Terminal - 14 min drive - 15.1 km

Getting around

  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 1 min drive

Restaurants

  • ‪Wendy's - ‬4 min walk
  • ‪Javawocky - ‬4 min walk
  • ‪The Vault Cafe - ‬3 min walk
  • Lighthouse Bar and Restaurant
  • ‪Penny's Palapa - ‬3 min walk

About this property

Courtyard By Marriott Nanaimo

3-star Art Deco hotel near Departure Bay Ferry Terminal
Courtyard By Marriott Nanaimo offers its guests an indoor pool and a hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Courtyard By Marriott Nanaimo also features a vending machine, laundry facilities, and express check-in. Parking is available for a fee.

This 3-star Nanaimo hotel is smoke free.

  • 1 building
  • 172 guestrooms or units
  • 9 levels
  • Built in 2023
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Courtyard By Marriott Nanaimo offers 172 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 55-inch LED televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Languages

Arabic, English, Farsi, Hindi

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CAD 9 per day)
  • Offsite parking within 26 ft (CAD 9 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–11:00 AM: CAD 8-20 for adults and CAD 8-15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Indoor pool
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 55-inch LED TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow-top mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 6 2025 to February 15 2025 (dates subject to change):
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 8 to 20 for adults, and CAD 8 to 15 for children
  • Covered self parking fee: CAD 9 per day
  • Nearby parking fee: CAD 9 per day (26 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a deadbolt lock in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Courtyard By Marriott Nanaimo Hotel
Courtyard By Marriott Nanaimo Nanaimo
Courtyard By Marriott Nanaimo Hotel Nanaimo

Courtyard By Marriott Nanaimo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 569 out of 790 reviews
Rating 8 - Good. 141 out of 790 reviews
Rating 6 - Okay. 40 out of 790 reviews
Rating 4 - Poor. 12 out of 790 reviews
Rating 2 - Terrible. 28 out of 790 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 1 night in Dec 2024

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly staff, clean quiet room. Great stay
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Rick

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Johnny

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean,friendly,safe,convenient,easy parking
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Stayed 1 night in Sep 2024

2/10 Terrible

Hong

Stayed 3 nights in Sep 2024

8/10 Good

Leigh

Stayed 1 night in Nov 2024

8/10 Good

Rita

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it
Really good size of the room super clean and comfortable, love the loveseat! Too bad that it does not have a kettle
Stayed 1 night in Nov 2024

10/10 Excellent

Jody, Surrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were fantastic for the value. Great area with lots of food options.
Stayed 1 night in Nov 2024

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very good the only thing was that I got a ticket for parking when I paid for parking . Some thing is wrong with the system they have for paid parking . Did talk to the front desk and they said they would take care of the ticket .
Stayed 1 night in Nov 2024

6/10 Okay

Neil

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room
Stayed 1 night in Sep 2024

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Nov 2024

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stormy night
Stayed here during a wild storm . Hotel had no electricity but we made due
Stayed 1 night in Nov 2024

4/10 Poor

liz

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the room and the location, and that I could control my heat in the room. However. The laundry detergent was extremely harsh. I had to call the front desk in the middle of the night for an antihistamine and could stay in the bed any longer and ended out my sleepless night on the chair.
Stayed 1 night in Nov 2024

10/10 Excellent

Sonia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent customer service, well maintained and very clean
Stayed 1 night in Nov 2024

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ns
Stayed 1 night in Nov 2024

8/10 Good

Daniel

Stayed 3 nights in Oct 2024

10/10 Excellent

Sok Eng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jobanjit

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We forgot our shoes in the room . 2 pairs. One men’s Gucci and women’s converse. We called the hotel but they did not help me. Housekeeping guy took my number and told me he would call me back once they check the lost and found but I never received any calls from them. It’s already been more than a month now. I called them more than 10 times but no response
Stayed 1 night in Sep 2024

10/10 Excellent

Melody

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property and facilities. Only note is the shampoo/conditioner set up in the showers have the names of the amenities written in lime green which is almost impossible to read.
Stayed 1 night in Nov 2024

8/10 Good

Hailey

Travelled with partner
my partner and i love this location and come here every year for our anniversary!
Stayed 1 night in Nov 2024

8/10 Good

Alexandra

Stayed 1 night in Oct 2024

6/10 Okay

Jennifer

Liked: Cleanliness, room comfort
Long waits to get to room
The hotel is new which means it's clean and nice. However, it only had one operating elevator and NO PUBLIC STAIRS. As a result, despite having our room on the 2nd floor, we had to wait a long time to get to and from our room. It's ludicrous that there are no public stairs!
Stayed 1 night in Nov 2024