City center stay.You'll find Beach Estates Park and Nanaimo Regional General Hospital within a 15-minute walk of this Nanaimo motel. Departure Bay Ferry Terminal and Brechin Lanes are also within 2 miles (3 km).
Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 8 min drive
Restaurants
McDonald's - 4 min drive
Off the Hook - 17 min walk
Tim Hortons - 4 min drive
McDonald's - 15 min walk
Starbucks - 13 min walk
About this property
Departure Bay Motel
Motel near Departure Bay Ferry Terminal in Nanaimo
As a guest of Departure Bay Motel, you'll find a vending machine, a picnic area, and laundry facilities. WiFi is free in public spaces. Free self parking is available.
Smoking is allowed in designated areas at this Nanaimo motel.
22 guestrooms or units
Self-service laundry
Front desk (limited hours)
Outdoor picnic space
Smoking in designated areas
Departure Bay Motel offers 22 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Accommodations offer separate sitting areas. LCD televisions come with premium cable channels.
Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).
Languages
Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Portuguese, Spanish
Property amenities
Family friendly
Laundry facilities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Front entrance ramp
Hardwood flooring in room
Stair-free path to entrance
Well-lit path to entrance
Room amenities
Entertainment
Cable channels
LCD TV
Premium channels
Bedroom
Air conditioning
Bed sheets
Heating
Bathroom
Free toiletries
Private bathroom
Shampoo
Shower/tub combination
Soap
Toilet paper
Towels
Toothbrush and toothpaste (on request)
Food and drink
Coffee/tea maker
Cookware/dishes/utensils
Electric kettle
More
Laptop-friendly workspace
Separate sitting area
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets: CAD 20.00 per pet, per day
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
A damage deposit of CAD 100 will be collected before check-in.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: CAD 20.00 per pet, per day
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
Property is also known as
Departure Bay Motel Motel
Departure Bay Motel Nanaimo
Departure Bay Motel Motel Nanaimo
Departure Bay Motel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Altaf at check-in was very friendly and enjoyable to talk to.
We had a couple of "glitches" that he fixed right away.
Some of the rooms have been renovated, so do ask for one of them, if possible. We stayed in unit 19 and it was clean with a fantastic shower and comfy bed. A few things need to be finalized: A hook in the bathroom for a robe, a finial for one of the ends of the curtain rod. Proper curtains that open better and a security lock for when the window is partially open.
This accommodation was a great value in both location and room condition. Would definitely stay here again.
It is owned by the same company that owns the following: The Spot in Nanaimo, Sunshine Lodge in Gibsons and The Spot at Porpoise Bay in Sechelt, among others (25 properties in total).
Great customer service. Complete toiletries and there’s free coffee. The room is overall clean but we think the washroom could be cleaner. And some of the white towels has stain so I think just make sure everything looks clean.
Louella Mae
Stayed 1 night in Oct 2024
8/10 Good
Kevin
2 Oct 2024
Liked: Cleanliness, staff & service
Affordable and simple. All i needed.
Kevin
Stayed 1 night in Sep 2024
8/10 Good
Kevin
2 Oct 2024
Liked: Cleanliness
Fast and conveinient.stay here frequently when passing through. Simple and affordable.
Kevin
Stayed 1 night in Oct 2024
6/10 Okay
Charmaine
1 Oct 2024
Liked: Staff & service
Charmaine
Stayed 1 night in Sep 2024
10/10 Excellent
Nikki
Travelled with group
30 Sep 2024
Liked: Cleanliness, staff & service
Weather stripping around the doors would be great.
The ceiling has so much water damage it looks like itll fall any second. You can barely move in the room its so compact. They dont clean the rooms daily. You get the bare minimum for towels and toilet paper and the kitchenette lol..ok. Definitely will never stay again. Oh i also paid in full prior to arriving and they still wanted a damage deposit.