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Departure Bay Motel

2.0 star property
Motel near Departure Bay Ferry Terminal in Nanaimo

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Photo gallery for Departure Bay Motel

Room, 2 Queen Beds
Coffee/tea maker, electric kettle, cookware/dishes/utensils
Reception
Laptop workspace, free WiFi, bed sheets
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Air conditioning
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
2011 Estevan Rd, Nanaimo, BC, V9S 3Y9
  • Nanaimo Regional General Hospital
    ‪15 min walk‬
  • Departure Bay Ferry Terminal
    ‪19 min walk‬
  • Vancouver Island University
    ‪7 min drive‬
  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪6 min drive‬

Room options

View all photos for Room, 1 Queen Bed with Sofa bed, Kitchenette

Laptop workspace, free WiFi, bed sheets

Room, 1 Queen Bed with Sofa bed, Kitchenette

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Laptop workspace, free WiFi, bed sheets

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Kitchenette

Laptop workspace, free WiFi, bed sheets

Room, 1 Queen Bed, Kitchenette

  • Sleeps 2
  • 1 Queen Bed

About the area

Nanaimo

City center stay.You'll find Beach Estates Park and Nanaimo Regional General Hospital within a 15-minute walk of this Nanaimo motel. Departure Bay Ferry Terminal and Brechin Lanes are also within 2 miles (3 km).
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What's nearby

  • Nanaimo Regional General Hospital - 15 min walk - 1.3 km
  • Departure Bay Ferry Terminal - 19 min walk - 1.6 km
  • Departure Bay Beach - 3 min drive - 2.0 km
  • Vancouver Island University - 7 min drive - 5.2 km
  • Duke Point Ferry Terminal - 19 min drive - 18.9 km

Getting around

  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 6 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Off the Hook - ‬17 min walk
  • ‪Tim Hortons - ‬4 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Starbucks - ‬13 min walk

About this property

Departure Bay Motel

Motel near Departure Bay Ferry Terminal in Nanaimo
As a guest of Departure Bay Motel, you'll find a vending machine, a picnic area, and laundry facilities. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this Nanaimo motel.

  • 22 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Outdoor picnic space
  • Smoking in designated areas
Departure Bay Motel offers 22 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Accommodations offer separate sitting areas. LCD televisions come with premium cable channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Portuguese, Spanish

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The price is CA $125
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includes taxes & fees
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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Tile flooring in room
  • Well-lit path to entrance

Room amenities

Entertainment

  • LED TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 20.00 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Departure Bay Motel Motel
Departure Bay Motel Nanaimo
Departure Bay Motel Motel Nanaimo

Departure Bay Motel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 123 out of 339 reviews
Rating 8 - Good. 117 out of 339 reviews
Rating 6 - Okay. 46 out of 339 reviews
Rating 4 - Poor. 23 out of 339 reviews
Rating 2 - Terrible. 30 out of 339 reviews

7.8/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Angela, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Built into a hill, one side you walk to your suite, the other side you have stairs to climb. The area is not great. I was told by my step-mom that homeless people hang out in the schoolyard next door So not to leave anything in our car. The suite itself was noisy at night. People in other suites, the parking lot...
Stayed 1 night in Dec 2024

6/10 Okay

navdeep

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Tessa

Stayed 2 nights in Dec 2024

10/10 Excellent

Veronica

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean, easy to get to after departing the ferry and convenient. The price was right for an over night stay to move onto our next destination
Stayed 1 night in Dec 2024

8/10 Good

Diane

Travelled with partner
It was close to everything we needed to do. Being close to the ferry was nice. The area was quiet and we felt safe.
Stayed 5 nights in Dec 2024

10/10 Excellent

Wei Feng

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
性价比都不错的地方
Stayed 5 nights in Dec 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stay every Christmas Eve. Very clean and convenient, as usual!
Stayed 1 night in Dec 2024

2/10 Terrible

Shane

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
noisy dirty and inconvenient to get into
Stayed 3 nights in Dec 2024

10/10 Excellent

ABHINAV

Travelled with group
Liked: Amenities, property conditions & facilities
Clean , easy to access
Stayed 1 night in Dec 2024

6/10 Okay

Laura

We were attending a staff Christmas party at the Kin Hut at Departure Bay and this was the closest hotel. Its not fancy, but its clean and not expensive. The area is safe and staff were nice. We'd stay again.
Stayed 1 night in Dec 2024

2/10 Terrible

Aaron

Stayed 2 nights in Nov 2024

8/10 Good

Andrew

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Reasonable pricing. Clean room.
Stayed 1 night in Sep 2024

4/10 Poor

Liza, Edmonton

Travelled with family, Travelled with pets
Disliked: Cleanliness, property conditions & facilities
Bed was ok and clean. Room was in need of deep clean on walls and radiator gross. Some nefarious folks lurking about the building. Garbage bin overflowing big time. I will never stay here again
Stayed 1 night in Nov 2024

10/10 Excellent

Bonita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

JEROME

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were warm welcoming and friendly 😊
Stayed 1 night in Nov 2024

6/10 Okay

Jackie

Stayed 1 night in Nov 2024

8/10 Good

Rainer

Stayed 1 night in Nov 2024

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Tina

Liked: Staff & service, property conditions & facilities
Staff was very friendly. Good value for the price.
Stayed 2 nights in Nov 2024

4/10 Poor

Jonathan

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel with 8 Legged Roommates
I got in late and was able to check in. However I found my room was occupied by spiders. So if you are arachnophobic then this place may not be a good match. Floors were also not that clean so wear slippers around the room.
Stayed 2 nights in Nov 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Ive stayed here a couple times for one night before taking ferry across, always clean rooms and friendly staff. Most recent i stayed for 5 nights, and still the same clean room and freindly staff. Nice quiet location, some furniture older but works well for it's purpose. And nicely updated/renovated bathroom with a great shower and pretty cool heated light up mirror, will very much use Departure Bay again for future travels. Between great rates and good people its a super place!!
Stayed 5 nights in Nov 2024

8/10 Good

Johannes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little Motel. Very centrally located. Walking distance from the Ferry terminal. The room was clean. The aircon was rather small and had to work overtime to keep things cool in mid summer heat. Could never get the TV to work.
Stayed 2 nights in Jul 2024

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities
A good motel for an overnight stay. The room was what I expected for the price I paid. A little tired but clean and comfortable. I arrived late and there was lots of parking. One small issue was there was a smoker outside their room below me.
Stayed 1 night in Oct 2024

8/10 Good

nick

Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom.
Stayed 1 night in Oct 2024