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Departure Bay Motel

2.0 star property
Motel near Departure Bay Ferry Terminal in Nanaimo

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Photo gallery for Departure Bay Motel

Room, 2 Queen Beds
Reception
Exterior
Coffee/tea maker, electric kettle, cookware/dishes/utensils
Laptop workspace, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Air conditioning
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
2011 Estevan Rd, Nanaimo, BC, V9S 3Y9
  • Nanaimo Regional General Hospital
    ‪15 min walk‬
  • Departure Bay Ferry Terminal
    ‪19 min walk‬
  • Departure Bay Beach
    ‪3 min drive‬
  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪6 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Kitchenette

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Laptop workspace, free WiFi, bed sheets

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Kitchenette

Laptop workspace, free WiFi, bed sheets

Room, 1 Queen Bed, Kitchenette

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Travelodge by Wyndham Nanaimo

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.9 out of 5, Good, (1004)
The price is CA $105
per night
CA $122 total
includes taxes & fees
18 Feb - 19 Feb
Travelodge by Wyndham Nanaimo

About the area

Nanaimo

City center stay.You'll find Beach Estates Park and Nanaimo Regional General Hospital within a 15-minute walk of this Nanaimo motel. Departure Bay Ferry Terminal and Brechin Lanes are also within 2 miles (3 km).
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What's nearby

  • Nanaimo Regional General Hospital - 15 min walk
  • Departure Bay Ferry Terminal - 19 min walk
  • Departure Bay Beach - 3 min drive
  • Vancouver Island University - 7 min drive
  • Duke Point Ferry Terminal - 19 min drive

Getting around

  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 6 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Off the Hook - ‬17 min walk
  • ‪Tim Hortons - ‬4 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Starbucks - ‬13 min walk

About this property

Departure Bay Motel

Motel near Departure Bay Ferry Terminal in Nanaimo
As a guest of Departure Bay Motel, you'll find a vending machine, a picnic area, and laundry facilities. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this Nanaimo motel.

  • 22 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Outdoor picnic space
  • Smoking in designated areas
Departure Bay Motel offers 22 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Accommodations offer separate sitting areas. LCD televisions come with premium cable channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Portuguese, Spanish

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Front entrance ramp
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle

More

  • Laptop-friendly workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 20.00 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Departure Bay Motel Motel
Departure Bay Motel Nanaimo
Departure Bay Motel Motel Nanaimo

Departure Bay Motel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 109 out of 315 reviews
Rating 8 - Good. 108 out of 315 reviews
Rating 6 - Okay. 45 out of 315 reviews
Rating 4 - Poor. 23 out of 315 reviews
Rating 2 - Terrible. 30 out of 315 reviews

7.8/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities
A good motel for an overnight stay. The room was what I expected for the price I paid. A little tired but clean and comfortable. I arrived late and there was lots of parking. One small issue was there was a smoker outside their room below me.
Stayed 1 night in Oct 2024

8/10 Good

nick

Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom.
Stayed 1 night in Oct 2024

6/10 Okay

Rebecca

Stayed 1 night in Oct 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service
Check in was great, very accommodating and nice. Bed was terrific, only did not like the lights outside at night.
Stayed 1 night in Nov 2024

6/10 Okay

darrel S

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Call it clean, comfortable, and affordable. Just run of the mill ordinary.
Stayed 1 night in Nov 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing place.
Stayed 4 nights in Oct 2024

10/10 Excellent

Crystal, Penticton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always friendly and kind. I have stayed here before and the staff remembered this. We will return again
Stayed 1 night in Oct 2024

2/10 Terrible

Cynthia

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
We are AARP members who booked two pre-paid nights through the Expedia-AARP website but only stayed one due to the appalling conditions in the room. Surfaces were dirty, obviously not having been cleaned in a long time. Dust, dirt, hair, and food were in and around the coffee pot and microwave. The coffee pot had dirt and mold in the water tank. The carpet and bed mattresses had dirt and liquid stains, along with patches of black mold. Ceiling tiles were stained and hung loose from water damage. We reported our findings and discomfort the next morning when we checked out. We also asked for a refund for the second night. After two calls to the motel and one call to AARP, we still don’t have a satisfactory answer on if or how to get our second night’s money back. The motel simply refuses to refund anything because we did not cancel 24 hours prior. Nor have we found any way to give feedback on the Expedia-AARP website. As we loaded our luggage into our vehicle, we saw a truck drive out of the motel parking lot carrying six mattresses covered in black mold. It seems our room may not have been an outlier.

2/10 Terrible

Darlene

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I missed the last ferry off the island and want to stay somewhere close to the terminal so I could be on the first boat , so location was good but I found long black hairs in my bed sheets and hairs around the toilet ,there was dirt all around the edge of the floor , the room was just not clean . And the one window in the room had a covering that was completely sheer and no other curtains for privacy. I would not stay there again
Stayed 1 night in Oct 2024

8/10 Good

Yulia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kynat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Ian

Stayed 2 nights in Oct 2024

10/10 Excellent

Khang

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean place
Stayed 4 nights in Oct 2024

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Oct 2024

10/10 Excellent

Naomi

Lovely staff, great location when visiting the hospital
Stayed 4 nights in Oct 2024

10/10 Excellent

Crystal, Penticton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here again
Stayed 4 nights in Oct 2024

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Altaf at check-in was very friendly and enjoyable to talk to. We had a couple of "glitches" that he fixed right away. Some of the rooms have been renovated, so do ask for one of them, if possible. We stayed in unit 19 and it was clean with a fantastic shower and comfy bed. A few things need to be finalized: A hook in the bathroom for a robe, a finial for one of the ends of the curtain rod. Proper curtains that open better and a security lock for when the window is partially open. This accommodation was a great value in both location and room condition. Would definitely stay here again. It is owned by the same company that owns the following: The Spot in Nanaimo, Sunshine Lodge in Gibsons and The Spot at Porpoise Bay in Sechelt, among others (25 properties in total).
Stayed 1 night in Oct 2024

10/10 Excellent

Louella Mae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Complete toiletries and there’s free coffee. The room is overall clean but we think the washroom could be cleaner. And some of the white towels has stain so I think just make sure everything looks clean.
Stayed 1 night in Oct 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Affordable and simple. All i needed.
Stayed 1 night in Sep 2024

8/10 Good

Kevin

Liked: Cleanliness
Fast and conveinient.stay here frequently when passing through. Simple and affordable.
Stayed 1 night in Oct 2024

6/10 Okay

Charmaine

Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Nikki

Travelled with group
Liked: Cleanliness, staff & service
Weather stripping around the doors would be great.
Stayed 1 night in Sep 2024

10/10 Excellent

Boris

Stayed 1 night in Sep 2024

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
It was very quiet.
Stayed 1 night in Sep 2024

10/10 Excellent

Finlay

Stayed 1 night in Aug 2024