Novotel Nanjing East Suning

4.0 star property
Family-friendly 4-star hotel with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Nanjing East Suning

Exterior
1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Exterior
Check-in/check-out kiosk
1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Housekeeping
  • Room service
  • Gym

Explore the area

Map
9 Suning Road, Xuanwu District, Nanjing, Jiangsu, 210042
  • Zhongshan Mountain National Park
    6 min drive
  • Dr. Sun Yat-Sen Mausoleum
    12 min drive
  • Linggu Temple
    13 min drive
  • Nanjing (NKG-Lukou Intl.)
    44 min drive

Room options

Executive Suite, 1 King Bed

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Single Beds

  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

Premier Room, 2 Single Beds

  • Sleeps 3
  • 2 Twin Beds

Premier Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Single Beds

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About the area

Nanjing

City center stay.Your stay at this Xuan Wu hotel places you within 3 miles (5 km) of Xuzhuang Software Park and Zhongshan Mountain National Park. Nanjing University of Science and Technology and Dr. Sun Yat-Sen Mausoleum are also within 6 miles (10 km).

What's nearby

  • Nanjing Museum - 10 min drive
  • Xuanwu Lake Park - 10 min drive
  • Nanjing Presidential Palace - 12 min drive
  • Dr. Sun Yat-Sen Mausoleum - 12 min drive
  • Temple of Confucius - 14 min drive

Getting around

  • Zijinshan East Station - 3 min drive
  • Nanjing Xianlin Station - 13 min drive
  • Nanjing (NKG-Lukou Intl.) - 44 min drive

Restaurants

  • ‪星巴克 - ‬15 min walk
  • ‪紫金阁 - ‬6 min drive
  • ‪一鸣真鲜奶吧 - ‬5 min drive
  • ‪来吧下午茶 - ‬4 min drive
  • ‪蓝湾咖啡 - ‬17 min walk

About this property

Novotel Nanjing East Suning

Family-friendly 4-star hotel with 2 restaurants
As a guest of Novotel Nanjing East Suning, you'll find an indoor pool, an indoor tennis court, a health club, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 9688 square feet (900 square meters) and includes conference space. Spa services, a complimentary children's club, and multilingual staff are also featured at the family-friendly Novotel Nanjing East Suning. An airport shuttle (available on request) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Nanjing hotel.

  • 335 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Meeting rooms
  • 9688 sq ft of conference space
  • 900 sq m of conference space
  • Kid's club (free)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Refrigerator in a common area
  • Bar or lounge
  • Coffee shop
Novotel Nanjing East Suning offers 335 air-conditioned accommodations with minibars (stocked with some free items) and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 40-inch LCD televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services, featuring outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

Languages

Chinese (Mandarin), English, Korean

Property amenities

Family friendly

  • Free children's club
  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) from 6 AM - 11 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Breakfast available for a fee: CNY 108 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Bicycle rentals
  • Fitness center
  • Indoor pool
  • Indoor tennis court
  • Playground
  • Sauna
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (some items)

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Separate sitting area
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 2 PM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 200.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 108 per person
  • Airport shuttle fee: CNY 500 per vehicle (one-way)
  • Rollaway bed fee: CNY 200.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards, and cash. This property uses solar energy. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Novotel Galaxy
Novotel Galaxy Hotel
Novotel Galaxy Hotel Nanjing East Suning
Novotel Nanjing East Suning
Novotel Nanjing East Suning Galaxy
Novotel Nanjing East Suning Hotel
Novotel Nanjing Suning Nanjing
Novotel Nanjing East Suning Hotel
Novotel Nanjing East Suning Nanjing
Novotel Nanjing East Suning Hotel Nanjing

Novotel Nanjing East Suning Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 51 out of 107 reviews" "
Rating 8 - Good. 47 out of 107 reviews" "
Rating 6 - Okay. 6 out of 107 reviews" "
Rating 4 - Poor. 2 out of 107 reviews" "
Rating 2 - Terrible. 1 out of 107 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

JU WAN

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

trang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Apr 2023

10/10 Excellent

trang

Liked: Staff & service, amenities, property conditions & facilities
Nice
Stayed 12 nights in Apr 2023

8/10 Good

john

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place away from shopping malls and eateries.
Stayed 8 nights in Oct 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel that is near to train station and hence it is convenient to move around in the NJ city.
Stayed 8 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
The breakfast was great and the staff was nice. It was difficult to get away from the smokey smell in my room even after talking with the desk.
Stayed 2 nights in Oct 2019

8/10 Good

Sim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Green surroundings, great location
Although I arrived really late at night, their reception still welcomed me with warm smiles & hospitality. Room is really spacious and clean although you can still hear loud conversations (probably drunk guests) from the corridor. Breakfast is great with a variety of choices.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet luxurious business area
Amazing hotel to relax, but very far away from city center. It was more of a business district. Hotel was super luxurious and attentive. What I needed after 5 flights.
Stayed 1 night in May 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Like the room, this is great. This is a good location for the business meeting area.
Stayed 1 night in Jan 2019

6/10 Okay

sukrant

Disliked: Staff & service, property conditions & facilities
Avoid
Was very average and not as comfortable as I expected. Will not recommend
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very clean and well maintained. There is a metro station and a mall with a food court right outside the hotel. Breakfast buffet has a lot of variety. There is a 24x7 restaurant on site and and ATM in the building.
Stayed 9 nights in Oct 2018

10/10 Excellent

Pankaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
China Trip - Novotel Nanjing
overall excellent !
Stayed 6 nights in Sep 2018

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 15 nights in Jul 2018

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and nice hotel
Everything was as it should be for a nice hotel. Great wifi, clean room, good service, good breakfast.
Stayed 1 night in May 2018

8/10 Good

AMRAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2018

10/10 Excellent

He

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
It was a really nice hotel. Clean and spacious. Great selection during breakfast.
Stayed 2 nights in Oct 2017

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities, room comfort
Mostly friendly staff
The hotel is located in a business area of Nanjing. You have to get either a taxi or the underground to get anywhere. There is a new underground line about 4 minutes walk from the hotel where you can get to central Nanjing in about 15 minutes, for a very cheap price. The only real negative is the cost in the bar. There is nowhere close to go to eat or drink and its about £4 for a beer or a coffee - much too expensive. The restaurant food is ok. They have a western menu which is tasty, just a bit expensive or a buffet which is good value and mostly local. Nice but some things on there as a westerner that shouldnt be eaten. Breakfast is good. English isnt well spoken by the staff

10/10 Excellent

Tung Ip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Robert, Adelaide

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
5 star hotel room
Advertised that there was a health club with massage but there was no such thing.

10/10 Excellent

Michael, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel! Quiet Location out of city.
Great location for Suning Headquarters , Software Park, Technology Park, and Qixian University Town. Not in city center, but actually closer to some attractions. Great bilingual staff. Very helpful. They even opened up the business center early for me to get some printing done.